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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.6 out of 5 stars with 2971 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,971 reviews
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and so much more room than our last one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr returning consumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning customer because of great service and prices and selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic fridge (owned 1 month)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was bought to replace a double-door LG that quit working after 2.5 years. The Insignia cost less than half the old fridge and is slightly smaller, yet the interior is designed much more space-efficiently. More seems to fit and is easier to see and reach, and food (strawberries, specifically) seem to last longer before going bad compared to that old fridge. Haven’t seen much difference in the electricity bill so it seems to be about the same cost in that area (but not more expensive). Very happy with the purchase. One con: the door scratches easily. We had round magnets that we put on after it was set up and our 10 year old dragged a magnet across the door and left it a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost the delivery men were excellent! They couldn’t be nicer and more accommodating !!! The product is a great value for the money and for the size the capacity is great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. lots of space in top and bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has more than enough room for everything I need. Love that the freezer is on the bottom, makes it easier to get inside the refrigerator and more space in the freezer. Love it and got it a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Looks nice. Bought for back up of aging expensive primary unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size good distribution works perfect, good size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice looking, very spacious. Very quiet as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    home owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like it but the drawer in the freezer tends to come off its track a bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, has beeper on it if it is left open which happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The slickness and the capacity is more than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my purchase so far. Time will tell, I just received the refrigerator today. The delivery was smooth, very good communication, exactly on time. The delivery guys were very polite and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice. I like the freezer being at the bottom with two sections. The door of the refrigerator also has large shelves for bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small fridge packs big punch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small fridge this thing holds so much! It's sleek and beautiful in my kitchen, quiet, and efficient. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances 1 ever bought here so far 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is a great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with all the features that this fridge I am disabled and having to bend is difficult and with the freezer on the bottom is a blessing

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! The fridge looks great perfect size for my space. The warranty is only good for one year which is standard. Now that the warranty has pass by 1 month the fridge just keeps making non stop noise on and off, it’s a grinding popping noise … go for a better brand or just buy the extended warranty. Not looking forward to purchasing another fridge after just having this one 13 months … it’s disappointing!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We're truly sorry to hear about the issues you've encountered, especially just after the warranty period. We understand how frustrating and disappointing this must be.

      We take full responsibility for this inconvenience and would like to help resolve the problem. Please reach out to our customer service team so we can assist you with troubleshooting or exploring possible solutions. Your satisfaction is very important to us, and we appreciate your patience and understanding. Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice for the price and size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to put it to use! Love the drawer in the freezer. Also love the fact that the main part is up top that I will be using (the fridge part). Nice size as well for my small area

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys so nice and professional , item is good working good got it 2 weeks ago, good size working good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're ecstatic to receive your wonderful 5-star review for the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification! It's fantastic to hear that the delivery team was nice and professional, and that the fridge is working great for you. Your feedback truly makes our day! We're delighted that the size and functionality meet your needs. Knowing that you're satisfied with the product and service we provide is what keeps us striving for excellence. If you have any more insights or need assistance, don't hesitate to reach out. Thank you for choosing Insignia. Happy chilling!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia