Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2971 reviews
(2,971 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Hope everything arrives perfectly! Good luck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is good. The follow up service is hideously, mind numbingly awful. The fridge comes with a kit to switch the door to a left hand hinge. Not a big deal, fairly easy, unless the kit is missing a piece (ONE piece, a left hinge) Ok. It happens…then my dear, patient wife delved into the depths of customer service hell. The first phone call lasted 40 minutes talking to a human being who couldn’t find the part listing. Ok. It happens…the CSR was trying. After telling this young lady no less than 3 times: we need the LEFT HINGE, we were told it was on the way. One week later we received….a hinge COVER (which we already had). My wife went to Best Buy and plead her case - we just want the left hinge. She was told that she would have to call customer service. Ok. She tried again. After 60 MINUTES of the most god awful elevator music (I know, I was listening too), she hung up because our lives have value, the world revolves, we have things to do other than begging Best Buy to send a small left hinge which SHOULD HAVE BEEN INCLUDED!!!, Such a shame, the fridge is just fine otherwise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisM,
Thank you for writing a review about our 18.6 Cu. Ft. Bottom Freezer Refrigerator - Stainless Steel. We know how frustrating it is that there is a missing part which is the left hinge. We humbly aplogize for any inconvenience. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Nice refrigerator.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Very nice with freezer on bottom we bought it for our parents. They love the frig. On the top.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the money. Great for a small and not too small space. So far happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Small but mighty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! It’s perfect for a smaller kitchen. It looks nice and very roomy on the inside. I love the freezer! I highly recommend.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Very well organized. Fits in the garage perfectly without taking up excessive space.
I would recommend this to a friend Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge i would def recommend if your looking for a new one great price too!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a secondary for my home but also going to purchase additional unit for my office. Plenty of space
I would recommend this to a friendRated 4 out of 5 stars
A great desl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious. I love the bottom freezer. I don’t have to be looking for my stuff and it saves me from buying a deep freeze.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge, work as intended, great price and great service for installation and delivery.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a raggedy old fridge where we live! We love the fridge for the price! It’s truly a blessing ☺️
I would recommend this to a friendRated 5 out of 5 stars
love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator I purchased from your store it has a lot of freezer and fridge space.
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Definitely has enough storage fir those whole meal prep.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Bottom freezer Is a back saver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very convenient design with the freezer at the bottom
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia Bottom Freezer Refrigerator! We're glad to hear that you're enjoying the convenient design with the freezer at the bottom. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new appliance! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is larger than I expected. The veges are fresher in the bins and freezer also more spacious.
I would recommend this to a friendRated 4 out of 5 stars
Nelson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered slightly damaged. Decided to keep the damaged unit because I was told I would receive a gift card if I didn't insist on a replacement. Still no word about any compensation for keeping the damaged unit. The frig. door doesn't always close completely in spite of making several adjustments
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We appreciate your feedback and are committed to improving our products and services. Your input is invaluable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Freezer Finds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has a bottom freezer so it was new to me. It is much easer to see what is in the freezer.
I would recommend this to a friendRated 5 out of 5 stars
Cold beer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Priced right! Better than I expected, just love my new refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator it’s spacious and can fit many things.
I would recommend this to a friendRated 5 out of 5 stars
everything you need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for me its perfect, it has everything you need and the freezer has a lot a space
I would recommend this to a friendRated 5 out of 5 stars
Great little fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little fridge is great! I was a little hesitant but the reviews were great, so we took the plunge! It does make some weird noises and it doesn’t have a TON of storage, but it’s a great for a family of four. It’s great if you’re on a budget and needing something of quality quickly. Have had about a month or so and it’s been great so far!
I would recommend this to a friend















