Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2971 reviews
(2,971 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first the delivery didn’t go as planned but after the 3rd replacement it came perfect. The fridge is very elegant and I worked with Best Buy corporate to make this smooth and easy and I would definitely recommend it to anyone. Perfect size and heights. Easy to clean as well.
I would recommend this to a friendRated 4 out of 5 stars
NA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and plenty of storage room for out in the garage
I would recommend this to a friendRated 3 out of 5 stars
Mheh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously it was busted on delivery. Read the reviews. Then best buy tells me, "we can take it back and send you a new one" like anybody wants to do that when they are in dire need fridge. Freezer top drawer design is flawed. the open back end allows things to fall into the fridge causing supererogatory effort to retrieve. Also, it has some strange mechanics that allow it to lock its doors after each time its opened for about 10 seconds. That can be annoying. Overall, no other complaints but seriously its 2024. Can we we please start making things that last and aren't controlled by absence? No matter what you choose, you will have to buy a new one in 5 to 8 years. The only benefit gained form this purchase is having access to the fridge on the top rather than than the bottom. Good y'all!
No, I would not recommend this to a friendRated 3 out of 5 stars
Good budget fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good space and options for a budget fridge. nothing special
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great in our kitchen and we love it will buy it again
I would recommend this to a friend Rated 5 out of 5 stars
Insigna bottom freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i have been extremely pleased with this refrigerator! Very roomy and very well lit in fridge and freezer. Great price too!I did also purchase ice maker which has been great.
I would recommend this to a friendRated 5 out of 5 stars
So far so good!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this refrigerator. I love the bottom freezer. I used whirlpool for years and won't go back. I had to call Best Buy a couple of times and they answered all my questions right away.
I would recommend this to a friendRated 4 out of 5 stars
GEt detail instruction when purchasing. .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to setup myself. At the time of purchase i was informed that when Geek delivers the product that would place it where I indicated but not plug it in. this didn't happen they left then left, i asked if they are going to unpack frig they stated that they only had orders to deliver and not setup.
I would recommend this to a friendRated 2 out of 5 stars
Deliver the defective refrigerator to the customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deliver the defective refrigerator to the customer. The Ice Maker did not work from Day 1 after the Best Buy installation. So far the Best Buy technician ordered the Ice Maker kit to replace the defective Ice Maker in the refrigerator, but Best Buy rejected the order. So the technician could not replace the Ice Maker on 01/29/2026.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Karl, thank you for sharing your experience with the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification. I’m very sorry to hear that your refrigerator was delivered with a non‑working ice maker and that the technician wasn’t able to complete the repair because the replacement kit order was rejected. Having an issue from the very first day especially after installation, can be incredibly frustrating, and we understand how disappointing it is when the service process doesn’t move forward as expected. We truly appreciate you taking the time to bring this to our attention. Sudeep | Insignia
Rated 5 out of 5 stars
Best price and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect addition to my townhome. The delivery and installation was seamless, the staff was on time and constantly communicated with me, and now my food is cold! Thanks Best Buy and staff!
I would recommend this to a friendRated 5 out of 5 stars
Our best refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. My wife and I have disabilities. The bottom freezer drawer is very helpful. It does stick . It's new. Need to get used to it. My wife loves the alarm which tells her the freezer or refrigerator door is open.
I would recommend this to a friendRated 1 out of 5 stars
Doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been plugged in on Max cool for over 12 hours now and the fridge part is only down to 50 degrees but the freezer is set on the mid range and it is working fine. I needed a new refrigerator that WORKED
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia customer, thank you for sharing your experience with the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator. I’m really sorry to hear that even after running on Max Cool for over 12 hours, the refrigerator section is still at 50 degrees while the freezer is working normally. We’d like to help make this right, please reach out to our team at 877‑467‑4289 or insigniasupport@bestbuy.com so they can assist you with troubleshooting. We truly appreciate you taking the time to let us know about this. Sudeep | Insignia
Rated 5 out of 5 stars
Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly was impressed with this fridge. Its super sleek and works great for us so well (it’s been about a month) so this is just a short term revkew
I would recommend this to a friendRated 5 out of 5 stars
Good product and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.number one - the price was right for this product. number two the delivery service was great and on time. I will be back for more products due to the service I received for this product
I would recommend this to a friendRated 5 out of 5 stars
Insignia fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! When My old fridge was going out We started searching. We were glad that We purchased it around Black Friday & We got a good deal. We also purchased a warranty for it
I would recommend this to a friendRated 4 out of 5 stars
Honest review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge but it be having a weird noise and a dent. This is my second replacement but I guess I will deal with it. As long as it works.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great delivery. Exactly what I wanted and expected.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator met your expectations and that you had a great delivery experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Great value for the price!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space on shelves and door. So nice and bright with the LED lighting inside, won’t miss a thing. Freezer drawer slides out with ease and has enough room for all your frozen items.
I would recommend this to a friendRated 5 out of 5 stars
Bottom freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with product. Reasonably priced for having the freezer on the bottom. Was difficult to find a refrigerator that would fit our available space in the kitchen.
I would recommend this to a friendRated 3 out of 5 stars
Spendafewextrabucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size is not want I was expecting, However the inside is roomy! I gave a 3 because it's always making noise a squeaky noise .I thought a mice was in it and I don't have rodents. SMH I did find out there is a drip pan that was full of water that I didn't even know it had. I should have opted for a different brand , but for now it's gone have to work.
No, I would not recommend this to a friend















