Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Insignia refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. It’s simple and clean very pretty and a perfect fit.
I would recommend this to a friend - Pros mentioned:Size
New fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and very nice, love the sliding of the upper drawer.
I would recommend this to a friend Noisy fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is ok but it makes a weird noise off and on other than that I’d say it’s good. I didn’t need anything fancy
I would recommend this to a friendGreat value and sleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful design and the perfect fit for employee break room
I would recommend this to a friendSatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is good. Set up was easy and fast. The ice maker installation was simple. My only issue with the ice maker is that it leaks sometimes into the ice tray which cause the ice cubs to get stuck together in one corner. Other than that everything is good.
I would recommend this to a friend- Cons mentioned:Condition
SCAMBUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is a complete scam company! They do not sell new refrigerators!!! They sell old damaged and refurbished refrigerators. Managers are rude and liars. They scam you every chance they get. This will be the worst by you'll ever do. Does this look like a new refrigerator to you? SCAMMERS!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts. We appreciate your feedback as it helps us understand different customer experiences. Our goal is to provide quality products and services, and we're continuously striving to improve. If there's anything specific you would like to discuss, please feel free to reach out. Your input is important to us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Good buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it runs good, no issue. I like the part where you forget to close door and it chimes until you close door.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear! It's always a relief when an appliance works well. The door chime feature sounds really handy—it's those little things that can make a big difference in everyday use. If you have any other thoughts or experiences with the fridge, feel free to share!
Keith | Insignia Support
Great basic refrigerator for competitive price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this unit online for my rental unit and I was pleasantly surprised that it looks better than I thought from the picture .. seems to work great .. delivery was on time as scheduled with no problems ..
I would recommend this to a friendExcellent communication and function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great communication with the installation and delivery. Love the door can be swinged either way.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback! We're glad to hear that you had a smooth experience with the installation and delivery of your Insignia™ refrigerator. The versatile door feature is definitely a handy perk. Enjoy your new, energy-efficient fridge!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Size
Nice fridge but stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge the fridge went out before two years big bummer besides that it’s great for small apartment
I would recommend this to a friend My refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to thank michael k for helping me he did a great job. I really enjoy my refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NicholeF, thank you for your review! We’re delighted to hear that you’re enjoying your Insignia™ refrigerator. It’s wonderful to know that Michael K provided great assistance. We’ll be sure to pass along your kind words to him. If you have any other feedback or need assistance, feel free to reach out! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Cosina
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the refrigerator, it is excellent
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you find it excellent and highly recommend it. If you have any further comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
My purchase and price was the best choice ever!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m truly happy for this purchase and will always be a grateful member of your product and continue to will buy your product!!
I would recommend this to a friend- Pros mentioned:Overall performance
Stainless steel refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice refrigerator the technician was very helpful and nice
I would recommend this to a friend - Cons mentioned:Condition
Damaged and still waiting for a replacement!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars if possible. I went and picked up the fridge and got it home and it was damaged. I'm not able to contact the store I bought it from, I'm sent somewhere overseas for customer service. I have to wait 3 months for a replacement! I used to shop at Best Buy often but this will be my last time ever!!! Very disappointed!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We appreciate your feedback and understand how important it is to have a seamless shopping experience. Your comments are valuable to us, and they help us identify areas where we can enhance our customer service and product delivery. We strive to improve and provide a better experience for our customers in the future. Thank you again for your insights! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
Best Buy's products are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy makes great products. Don't overlook Best Buy's brand. They make a great product.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a refrig ASAP and Best Buy had a great selection and in stock. Very pleased with my purchase with a great price.
I would recommend this to a friendIs a real best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good,. it's working right. I will buy again at the store.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that our product is working right for you. Your intention to buy it again at the store is much appreciated. If you have any other comments or need further assistance, feel free to reach out. Happy shopping! - Carl | Insignia Products
Best best is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge delivery was great. Couldn’t be any better . I love Best Buy!
I would recommend this to a friendFrig only cold to 40 degrees
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 3 days..on highest cooling setting(coldest) frig will not get below 40 to 42 degrees..freezer does good but not Frig..had not noticed at time of purchase that Freezer and Frig only has 3 settings all others I've owned had 5 or 6 settings..not happy with Frig and not cold enough
No, I would not recommend this to a friend