Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Mini me frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a second outside refrigerator Love it
I would recommend this to a friend Loveeeeee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I adoreeee it... the best frigde ever... my fruit long lasting
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NorluanyF,
We loveeeeee your enthusiasm—thank you! It’s amazing to hear that your fruits are staying fresh and that the fridge is living up to your expectations. We designed it with everyday convenience and energy efficiency in mind, so knowing it’s your “best fridge ever” truly makes our day! Patricia | Insignia Support
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator best the decision on this purchase.
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has lots of room and is a great refrigerator. Nice color
I would recommend this to a friend - Pros mentioned:Space
Better refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is bigger and have a lot of room
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia 18 cuft.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very good and am satisfied with its performance.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and looks great. I love my new refrigerator
I would recommend this to a friend - Pros mentioned:Price
Nina’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price. I bought it for my house I’m selling
I would recommend this to a friend - Pros mentioned:Overall performance
Great brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand refrigerator and works great will buy again
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia Refrigerator works well. Worth the price.
I would recommend this to a friend- Pros mentioned:Size
RV refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use in fifth wheel. Perfect size for area.
I would recommend this to a friend - Pros mentioned:Overall performance
Refer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic Refer.. Good Piece Easy yo get in the house /
I would recommend this to a friend Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works really good if the refrigerator is open for about 3 minutes it will start beeping letting you know that it's open. I took off a star because one of the storage where the fruits or veggies goes in was chipped. Overall it's a beautiful refrigerator and it makes it's own ice.
I would recommend this to a friendHaven't even gotten it yet so I can't even review.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst service I have ever experienced. Never buy a large appliance from best buy unless you are taking it home and setting up yourself. We were told by the salesman that we could get it delivered before noon, then we were told that wasnt possible, called, was put on hold for AN HOUR just to be redirected and put on hold for another 30 minutes, then we were told the delivery people are not even through best buy and may not even give us a heads up before they arrive so we wait outside for HOURS, then we are told, THE DAY OF the delivery that it was never even in the store. We were on the phone for two hours and no one we spoke to even MENTIONED it wasnt even ready to deliver until we spoke to the third party delivery service and they said best buy told them it wasnt even there. We now have to reschedule but im wondering if they are even going to deliver it next week or do this again. Unless you want to be ignored and redirected around for hours and be refused ANY communication or transparency from best buy about your order, do NOT have them deliver and install something for you. If I could give 0 stars I would.
No, I would not recommend this to a friendBest Buy Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent device. I bought it new at a good price without any hassles or surcharges. To me, Best Buy is the place to shop for appliances.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re thrilled to hear that you’re pleased with your Insignia™ Top-Freezer Refrigerator and that you found it at a great price without any hassles. It’s wonderful to know that Best Buy is your go-to place for appliances. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Overall performance
Fridgeok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was ok, it does the job that it is manufactured to do
I would recommend this to a friend NOT RELIABLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks beautiful, BUT I have recently bought 2 of these, and shortly after one year, I ended up having it serviced which takes several days to have it fixed. Regarding one of them, after waiting several days for a technician, it took more several days for a replacement authorization, and more several days to finally get a replacement delivered. AND, I HAD TO PAY FOR THE SERVICE CALL AND SALES TAX FOR THE REPLACEMENT.
No, I would not recommend this to a friendCompton CA Best Buy Warehouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service at the Compton CA warehouse where I picked up the item
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you received great customer service at the Compton CA warehouse. It's wonderful to know that your pickup experience was smooth and satisfactory.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
Refrigerator Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item and the delivery was done on time and everything good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lily,
Thank you for your kind words and for choosing the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you are satisfied with the item and that the delivery was timely and smooth. Your feedback is greatly appreciated and helps us continue to provide excellent products and services. Patricia | Insignia Support
- Pros mentioned:Price
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine so far . Reasonable price . Recommend .
I would recommend this to a friend