Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2873 reviews
(2,873 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Rated 1 out of 5 stars
many cracks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of these refrigerators at the same time. Two arrived damaged. Cracks all over the plastic parts and dents on the doors. Now going through the time-consuming process of trying to get them repaired or replaced and they are brand new just out of the box. Very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi jann,
We are sorry for disappointing you with the said product. Please know that we always consider your feedback so we can continue to improve the quality of our product and service. Please contact us at 1-877-467-4289 so we can further assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 5 out of 5 stars
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stainless steel refrigerator. Purchased about a month ago.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TerryG,
Thank you for your interest in our product Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. We're happy to hear that you love your new refrigerator. Thank you! Jona | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Rated 5 out of 5 stars
AGREATBUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was great with very modern features. I was impressed and surprised at the quality of this refrigerator.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendRated 5 out of 5 stars
Best purchase in terms of price quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my purchase of the year, definitely an excellent product.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and love my fridge would recommend .
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple bit a really nice piece. Im so glad the fit is amazing
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator great delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with light in both compartments. Easy delivery and quick setup.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendRated 5 out of 5 stars
My favorite fridge yet.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new refrigerator. Excellent product.
I would recommend this to a friendRated 5 out of 5 stars
Insignia Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great and I recommend, good looking and original
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendRated 5 out of 5 stars
Thank you best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service is great experience is very good I'm si happy always
I would recommend this to a friendRated 5 out of 5 stars
Love my refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a single complaint. Super good value. Looks good in my kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Norms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this product is highly recommended, the only issue we had was that 2 adjustable tray’s broken.
I would recommend this to a friendRated 4 out of 5 stars
Thanks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait for replacement because the first one had dints & dings all over the outside wall of the fridge.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance, SizeCons mentioned:Door
Rated 5 out of 5 stars
Love it and food for thought
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for a slight step above the basic fridge/freezer. It has three 3 electronic settings for the freezer and fridge temp, it is much more spacious inside than I thought it would be, it is not too bulky and fits perfectly in my average sized kitchen. Simple, basic, works great! The only qualm worth mentioning is the refrigerator door won't automatically swing shut, so it is easy for the door to be left open if you don't manually push it closed everytime. No worries though, if the door isn't closed all the way, the fridge will beep to let you know. I highly recommend this model for it's quality and price! After many refrigerators, I got this one because double door, ice/water dispensers, along with the latest upgraded super refrigerators don't last as long. I aimed to avoid dispensers leaking or becoming unconnected, repairs, and upgrades. A solid new yet old school like fridge like this one is the best bet for me.
I would recommend this to a friend Rated 5 out of 5 stars
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room. Really like the ice maker. It makes the cutist ice cubes!
I would recommend this to a friend- Cons mentioned:Door
Rated 2 out of 5 stars
It stays cold I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with broken door inserts and the bottom of the door was broken and now scrapes and since I’m somewhere they can’t deliver they are unable to fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lexc, Thank you for taking the time to leave a review of our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
My new Frige
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and great service. Thanks Best Buy love my new Frige.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY refrigerator. Will go to best buy again.
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, big interior , works good , nice spacey
I would recommend this to a friendRated 4 out of 5 stars
Garage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for our garage. Sleek and nice layout inside.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend















