Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
For Frezeer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality is good and their services also too good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AbdulP, thank you for your positive feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We’re delighted to hear that you’re pleased with the product quality and our services. Your satisfaction is our top priority, and it’s wonderful to know we’re meeting your expectations. If you have any further feedback or need assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 18 cubic foot fefrigerator with adjustable shelves and LED lights in the refrigerator and freezer.
I would recommend this to a friendGreat Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and low power consumption. I've bought 2 of this with no problems whatsoever.
I would recommend this to a friendDelivery was not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge but not happy that the people who delivered it dented/scratched the freezer door and then really scratched the bottom shelf on the door.
I would recommend this to a friendNot bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Wish I had measured and got a tad bigger. Could cool better, not too happy with that but too much trouble to return.
I would recommend this to a friendSolid & Spacious - better than thought for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for our garage. It lays out nicely as a beverage holder in the garage, so we are happy with it. Fairly sturdy for the price point too! Would recommend this.
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and works great in the garage . Setup and delivery very easy to coordinate
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re delighted to hear that our product is working well for you in the garage. It’s great to know that the setup and delivery process were hassle-free. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback!
- Carl | Insignia Support
HAPPY FRIDGE MAMA!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I AM VERY HAPPY WITH MY NEW FRIDGE, LOOKS GOOD AND IS NICE AND COLD. QUICK DELIVERY AND GREAT GUYS TO INSTALL IT FOR ME. THANKS
I would recommend this to a friend- Cons mentioned:Door
Parts are not available.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy the door tray, but they no longer make it. It was a shame that they didn't have the parts for this still new refrigerator. If the parts break, will they make me buy the refrigerator itself? Around noon on the day of delivery, I received a one-sided email telling me to schedule a delivery for no reason. I contacted the company and found out the reason Deliveries were delayed two weeks. There was no explanation or apology.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We understand your frustration regarding the unavailability of the door tray for your new refrigerator. It is disappointing when essential parts are not available. We also apologize for the inconvenience caused by the delivery delay and the lack of communication. Your feedback is important to us, and we will use it to improve our services and ensure better customer support in the future. Keith | Insignia Support
Better than average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's meant to do but nothing too special. Nicer than most budget models with LED lights and clear plastic shelves.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went accirding to plan. The technicians hook everything up and did a good job. My experience with best buy was great
I would recommend this to a friend- Pros mentioned:Overall performance
Almost great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agreat fridge except for a broken part that still is hard to replace
I would recommend this to a friend Ms.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, storage, installation services and efficiency.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is a very solidly built product and the tenant is happy with it. The delivery was on time and went smoothly.
I would recommend this to a friendGreat Product Great Pricing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product especially for the pricing. I am very satisfied and would purchase this same refrigerator again.
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Value, fit for my kitchen and we'll lit. Timer on door a great feature.
I would recommend this to a friendDavidC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered on time. It seems to be working fine. I notice it has a couple of minor scratches. They said they would bring me a new one. They wanted me happy.
I would recommend this to a friendWorks great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The freezer freezes very well. Works perfectly for us.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It had great temperatures setting.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaZ, thank you for sharing your experience! We’re thrilled to hear that you love your Insignia™ refrigerator and that the temperature settings are working great for you. If you have any tips or additional feedback, we’d love to hear them. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Budget Fridge is Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new refrigerator is for the garage and has been running great - delivery was great as well. No issues - perfect for budget fridge.
I would recommend this to a friend