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Customer Ratings & Reviews

$499.99
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2886 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,886 reviews
  • Rated 5 out of 5 stars

    In sigma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with the refrigerator. No issues or complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible delivery and scratches.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with scratches i think from the delivered guys.i cheked my cameras and they just literally dropped it from truck to the ground using the rear bumper of the truck to slow down the box. Terrible delivery otherwise so far so good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect second fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Glass shelves so nothing topples over. GREAT door storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting love that all compartments are clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a simple refrigerator and it seems to work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for our humble home... keeps food from spoiling, modern day wizardry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sounded like a dying whale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst refrigerator I could have bought. It started to make a very annoying noise but when I had geek squad come out to look at it they didn’t even touch it. They said “that’s how insignia makes their refrigerators”. So I took it back and almost 2 weeks later I got my refund. Worst experience ever. I don’t recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      The absolute worst refrigerator I could have bought. It started to make a very annoying noise but when I had geek squad come out to look at it they didn’t even touch it. They said “that’s how insignia makes their refrigerators”. So I took it back and almost 2 weeks later I got my refund. Worst experience ever. I don’t recommend this to anyone.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works will. I will say it is wider than I thought though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working well, the freezer is nice and frosty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quantity well and I will recommend for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for my outdoor kitchen. Stays cold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad. Good customer service at least.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Insignia fridge and had it shipped to us in Dec 2022. It was working fine up until the summer. However, we were lucky to have an active manufacturer warranty to cover us and got it replaced. We’re are hoping it will work for a long time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team of 2 went above and beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! All seems to be working as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 1 out of 5 stars

    Two Fridges, Both Failed, Same Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it looks nice, and has a decent amount of space for storing food, we received two of these, and neither lasted more than 3 weeks. Both fridges received made a very loud whining noise for an hour at a time, multiple times a day, loud enough to be heard anywhere within our two story home. The first one was returned before it completely failed, the replacement we received made the same sound (I figured maybe this as normal at this point), and has now completely stopped working after about three weeks. I would strongly advise avoiding Insignia products, as we have also purchased a washer of this brand that also completely broke and needed to be replaced after several weeks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Robert,
      We do apologize for what happened to your Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. I know it can be dissatisfying that its not working as expected. If you need further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator !!! What we were looking for in a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insigna Top freezer refrigeraor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Works and fits very well in our space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator works really well love it the color the inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product I recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I recommend I very recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and I'm enjoying it

    I would recommend this to a friend