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Customer Ratings & Reviews

$499.99
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2886 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,886 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator I e had zero problems it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produce and quality I’m happy with the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stainsless steel finiish, cools food consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was Good. .............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy because I always find cool and affordable stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome!! I like all the shelves on the door!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality & price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what we wanted & needed. And it was in our budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good out of box purchase. Sales people were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the overall value. Nothing to get overly excited about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great garage fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, efficient refrigerator just does what it needs to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smaller than expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I would have like and the small drawer sticks and won’t open easy. The controls in the upset middle of the refrigerator bottom part hang low enough to obstruct 2 litter so they have to go in either side of control panel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for me And my family . Always a good brand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, for the moment everything is fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars , the compressor went out within the first 30 days of owning it , best buy would not exchange without using the extended warranty i bought , terrible !!!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We sincerely apologize for the inconvenience you've experienced with your compressor. We understand how frustrating it can be when a product doesn’t meet your expectations, especially so soon after purchase. We take your feedback seriously, and we will work to address the issues you've raised regarding our exchange policy. Your satisfaction is important to us, and we're here to help resolve this matter. Please reach out to our customer service team directly so we can assist you further. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Best bang for your buck fridge recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emergency purchase, would like to have had a little more space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 2 out of 5 stars

    Nice space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of space but purchased at the store and was all ready busted on the end side good thing I had a protection plan to get it replaced

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello SarahS,

      We really appreciate your feedback on this Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.

      Insignia Suppport
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would buy again. Perfect for garage .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient refrigerator. Perfect for the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up brand new and refrigerator never cooled down- it did not work- working with BB for repairs- other than this the Refrigerator is spacious inside

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with your refrigerator not cooling properly from the start. Ensuring our products work as expected is a top priority for us, and we're committed to resolving this issue promptly through repairs. We appreciate your patience and understanding during this process. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to resolving this matter for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692 BBY-ExBrand_Insignia