Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2882 reviews
(2,882 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
honest fridge on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honest fridge on a budget. it cools down easily, it's silent and looks good just be careful when having the door reversed, if not done properly the hinges make a scratching noise
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest review. We’re glad to hear the fridge is performing well, especially with its cooling efficiency, quiet operation, and attractive design—all while staying budget-friendly. We appreciate your note about the door reversal and the potential for noise if the hinges aren’t properly adjusted. Feedback like yours helps others and supports us in improving our products.
Keith | Insignia Support
- Pros mentioned:Noise level
Rated 5 out of 5 stars
100% Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge I’ve had it for almost two months now and it is completely silent no annoying random humming. It has a lot of space and the doors have a feature that prevents it from slamming if you accidentally close it too hard. I got a great deal on it too!
I would recommend this to a friend - Pros mentioned:Overall performance, Price, Size
Rated 5 out of 5 stars
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a second fridge, this turned out great. Exceptional quality and great size for an affordable price. Insignia doesnt compromise on quality when compared to big brands. Overall very satisfied with the purchase.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that our fridge met your expectations in terms of quality, size, and affordability. It's great to know that you find our product comparable to big brands. Your satisfaction is very important to us.
- Carl | Insignia Products
- Pros mentioned:Size
Rated 5 out of 5 stars
Stainless Steel Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to get a new refrigerator and I was used to the old fashioned white ones and brands like Whirlpool and Kenmore. I decided to get modern and selected a stainless steel. I love the design of the exterior and interior. It's the perfect size for my kitchen and the interior is great looking and takes care of my food storage needs. Insignia is become a well-known brand throughout the years and I'm very satisfied with my purchase.
I would recommend this to a friend Rated 5 out of 5 stars
GREAT PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT ONLY DOWNFALL IS THAT THEY WERE OFFERING THIS SAME NAME BRAND WITH THE FREEZER AT THE BOTTOM AND THE STORE REP DID NOT SHOW ME THAT ONE I SAW IT WHEN I LEFT THE STORE THOUGHT ANOTHER SITE I WOULD HAVE PREFERRED THE FREEZER AT THE BOTTOM. SAME PRICE. WISH WHEN I WAS SHOPPING FOR THE REFRIGERATOR THAT HE HAD PRESENTED ME WITH AN OPTION.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a small family. Plenty of freezer storage.
I would recommend this to a friend Rated 5 out of 5 stars
Insignia Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Insignia Refrigerator. The freezer works magic, it's at the lowest setting and it still freezes the food as if it was on a high temperature setting. I love that you can choose which direction you want the doors to open to. Easy to clean and very spacious.
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great refrigerator for a small house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small house and this refrigerator fits perfectly in my house. The freezer and fridge are spacious and have more than enough room for plenty of food. This refrigerator operates well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JanJan18,
Thank you for your wonderful feedback on our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're delighted to hear that it fits perfectly in your small house and that both the freezer and fridge provide ample space for your food. It's great to know that the refrigerator is operating well for you.
Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Insignia was the BEST choice for me!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at a lot of refrigerators. I came back later and looked again. I kept getting drawn back to this model. It had gone on sale for $479. I added Geek squad 3 year protection. At first I was concerned about getting a delivery date on my day off and that was not a problem. This refrigerator is larger than the one the apartment had on the inside of the refrigerator. I wanted my own, the office had no problem with that. There are no handles, its very easy to open. The seal is tight. The light is long lasting LED, and there is a light in the freezer, something I have never had and what a difference. The shelves are glass, and I just cover the glass with a soft liner. There is a generous ammont of plastic door shelves for all of your needs. ALSO it is so very quiet. It is also energy efficient. You really can't go wrong here. The ordering proccess was easy, the delivery smooth and easy. I jokingly said to the delivery gentlemen it should have a slight dent ding on the side and he said, no its new. There is a small dent ding on the left side, small and not noticeable. IT IS PERFECT. The freezer even passed my ice cream test. I like my ice cream hard. Everytime I go to my kitchen now, i smile.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
Perfect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator! Spacious, quiet, and performs great.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted and then some. Has more than enough room and the built-in lights are super bright. Keeps everything nice and cool and is super quiet. Couldn't ask for better.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Good refrigerator for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator after my old one started leaking. I wanted something not so expensive since I currently am renting and will want to eventually buy a bigger one when I purchase my home. It does its job and I like that it’s not too bulky.
I would recommend this to a friend - Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
I love my fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it inside and out. Very spacious i can organize everything. Temperature is preset. It’s door’s opening can be switced to the other side. The freezer is spacious too! And it’s very quiet. Me and my family just love it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Yammy! Thank you for your fantastic feedback! We’re thrilled to hear that you and your family love the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It’s great to know that you find it spacious, well-organized, and quiet. The preset temperature and reversible door are definitely convenient features. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Noise level
Rated 5 out of 5 stars
A Great, Affordable Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome value when it is on sale. This appliance does not have a blower fan underneath but radiates the heat through the top and sides - making it very quiet. The LED lighting (including the freezer) is superb. The glass shelves are great, the gallon door storage is appreciated, and the electronic controls keep the temperature just where you want it. Self-defrosting works well and only time will tell if this brand has any longevity built in.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Affordable and Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator runs quietly and has all the storage we need. The controls are easy to handle without having to read pages of a manual. The Best Buy delivery team did a great job for us and were friendly.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
insignia 18 cu ft stainless steel refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the insignia 18 cu ft stainless steel was a great buy for my new house! It operates quietly and maintains a consistent temperature, which is important so the food stays fresh. Very happy I choose this refrigerator and best buy!!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Perfect for condo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying my condo I needed to update a few appliances. I purchased a new fridge from another place and it was a complete headache from the moment it was delivered. They would not replace it even though it was under warranty so I finally gave up and bought this inexpensive fridge. Yes it’s simple and basic but it WORKS! it freezes perfectly and keeps my food cold. I’ve only had it about a month but like I would expect a fridge to be,, it’s quiet and I don’t even know it’s there. I works!!! So happy I finally just bought this and got the Frigidaire out of here!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That sounds like a frustrating experience with the previous fridge, but we're thrilled to hear you're so happy with your new, reliable Insignia fridge! It's wonderful that it's working exactly as you expect, keeping your food cold and frozen, and operating quietly. Sometimes, simple and reliable is exactly what you need. We're glad you found a solution that works for you. We appreciate you sharing your experience! - Carl | Insignia Products
- Pros mentioned:Space
Rated 4 out of 5 stars
Cold Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is sleek, sexy, and cold as the night is long. There is a large amount of storage it looks great and the freezer is freezing.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge from Best Buy is spacious, quiet, and efficient. Keeps everything cold and organized. Very satisfied with the purchase!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mekhi, thanks for your review! It's wonderful to hear that you're satisfied with your new fridge and that it's spacious, quiet, and efficient. Enjoy your organized and cold storage!
- Shiela | Insignia Support
- Pros mentioned:Noise level
Rated 5 out of 5 stars
A Reliable Workhorse That Excedeed Expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the Insignia refrigerator, I can honestly say the cooling sustem is impressive; the refrigerator maintains consistent temperatures, ensuring food stays fresh longer. It’s also Energy Star certified, which means it’s energy-efficient and cost-effective to run. The unit operates quietly, with only occasional, brief noises that are typical for refrigerators.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the detailed feedback. We’re glad to hear that the refrigerator is performing well and that you’re impressed with its cooling system and energy efficiency. It’s great to know it’s keeping your food fresh while operating quietly and cost-effectively. Your experience is exactly what we aim to deliver.
Keith | Insignia Support















