Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Tejedita
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value at a very good price, A lot of space and a unique design
I would recommend this to a friend- Pros mentioned:Price, Space
Buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Stainless steel looks really nice and the cooling is amazing! Very spacious and can't beat the price either. Believe me, I tried. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great prefect for our fridge space awesome customer service
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great purchase at a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge to be our second basement fridge, and it works perfectly. It's a great size, offers lots of flexibility with the drawers/shelves, and does the job it should. This fridge is reasonably priced and delivery and haul away were a breeze.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is working perfectly as your second basement fridge. It's great to know that you appreciate its size, flexibility, and reasonable price. We're also glad that the delivery and haul away process was smooth for you. If you have any further comments or need assistance, please feel free to reach out. Thank you for choosing Insignia™! Ivy | Insignia Support
- Pros mentioned:Noise level, Overall performance, Space
New fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a “blemished” fridge at an amazing price. Still a wonderful fridge. I would have rated a 5 if I had purchased new. For price spacious, quiet and love the quality for price.
I would recommend this to a friend - Pros mentioned:Noise level
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, has lots of room and runs quietly. Better than expected !
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator /Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great good price Delivery was nice considering fridge had to go upstairs , they arrived earlier than expected and it only took a few min to get everything inside and set up. Fridge ended up having a small ding on the front door and Best Buy immediately offered a 100$ gift card All in all a good experience and nice to know with any issue that we’re willing to make it right
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well, great design and delivery was top notch
I would recommend this to a friend - Pros mentioned:Overall performance
Never judge a product by price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great fridge. Our old fridge died over night, and we were in a jam to get a new one quickly but didn't want to pay a lot of money. This fridge has been a great product for the price. I love that it beeps if the fridge door is open too long. Sometimes we don't get it closed all the way so to have it remind us is great! We have been very happy with this fridge and would defiantly consider this brand again in the future if the need arises.
I would recommend this to a friend Great Value and Perfect for My Needs!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with this refrigerator! The stainless steel finish looks sleek and modern in my kitchen, and the overall design is very clean and functional. There’s plenty of space inside both the fridge and freezer compartments, and I love how the shelves are adjustable—makes it easy to store larger items when needed. It runs quietly, keeps everything cold, and doesn’t use much energy, which is a big plus. It was also easy to install and start using right away. For the price, I think it’s a fantastic deal. I’ve had no issues so far and would definitely recommend it to anyone looking for a reliable and budget-friendly refrigerator.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the detailed and thoughtful review! We’re thrilled to hear that the refrigerator’s sleek stainless steel finish, spacious interior, and adjustable shelving are all meeting your needs. It’s great to know that it runs quietly, is energy-efficient, and was easy to set up. We’re especially glad that it’s been a reliable and budget-friendly addition to your kitchen. Your recommendation means a lot to us.
Keith | Insignia Support
- Pros mentioned:Noise level
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great value. Works well as far as keeping food cold. Barely had it for a month and haven't heard any weird noises. I love all the storage it has too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the feedback, Brandon! Great to hear it’s running quietly and keeping everything chilled—plus, all that storage is a big win!
— Shiela | Insignia Support
- Pros mentioned:Overall performance, Size, Space
Perfect for garage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and quality. Freezer and fridge have bright LED lights. Lots of space and shelving at an amazing price. Very happy with purchase
I would recommend this to a friend - Pros mentioned:Noise level, Space
Fridge is perfect!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant purchasing the fridge from the negative reviews of it being damaged, but coildnt be happier with what i received. Installers took the fridge out of the packaging and was flawless. No damage whatsoever. After using the fridge for a few days, the fridge is solid. Plenty of room for the cubic feet offering, extremely quiet and the gasket seal on the doors is crazy. No wonder the efficiency is so high. Looking forward to many years of operation with this fridge.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Just what we needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent fit for a small apartment. It was the right fit and ii is working flawlessly. Very nice looking too at an excellent price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Doel, thank you for your review! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator is an excellent fit for your small apartment and is working flawlessly. It's great to know you find it very nice looking and got it at an excellent price. Enjoy your new refrigerator!
- Shiela | Insignia Support
- Pros mentioned:Noise level, Space
Spacious Fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge - very spacious! I like that the door has multiple sized shelves. The freezer light is great! Runs pretty quiet.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Nice not expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice not expensive refrigeratr with digital controls. Perfect for small kitchen. It has a good freezer capacity It is not noisy at all
I would recommend this to a friend - Pros mentioned:Price, Size
PERFECT
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This frig is the right size for my cozy home and weekly trips to the grocery. It is bigger in person . Most of all I Love the price. Ive been looking for several years for a reasonable priced frig! Jackpot!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that our fridge is the perfect fit for your cozy home and weekly grocery trips. It's great to know that the size exceeded your expectations and that you found it at a price you love. Your satisfaction is our top priority, and we're delighted that you hit the jackpot with your purchase!
- Carl | Insignia Products
- Pros mentioned:Overall performance
Emergency buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Would buy again in a heartbeat! Spacious and coolzz
I would recommend this to a friend - Pros mentioned:Space
Worth every penny
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far, the modern look and design make it perfect fornour kitchen. It is very spacious and worth every penny for our family. Ice makers was bough aside but it works perfectly and does not take much space. Recommended.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is a perfect fit for your kitchen. It's great to know that you find it spacious and worth every penny for your family. We're also glad to hear that the ice maker works perfectly and doesn't take up much space.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Noise level
Great in my garage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat tbhis fridge for the price. Super quiet. I'm using it in my garage and it does just fine there (I do live in SoCal so the weather is not very extreme either way). If you are planning on filling it full of beverages you may want to consider supporting the shelves little. They will bend from the weight. Mind you this is not necessarily meant to be a true beverage fridge.
I would recommend this to a friend