Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've previously owned an insignia refrigerator and really liked it. So, I bought another one same size. It's set up a little different inside than my old one but, I like the new one's set up better. Everything works as it should and I'm pleased with performance and price. I consider it a great value. The guys that did the the installation were professional and got the job done well! Thanks!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your continued trust in Insignia. We're thrilled to hear that your new refrigerator is living up to your expectations and that you prefer the updated interior layout. It’s great to know everything is working as it should and that you’re pleased with both the performance and value. We also appreciate your kind words about the installation team—they take pride in delivering professional service.
Keith | Insignia Support
- Pros mentioned:Size, Space
perfect little fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We need a small refrigerator and this Insignia is perfect for our space and has good space inside. I love the placement of the door shelves as they create more usable space then our last one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that the Insignia refrigerator fits perfectly in your space and offers ample storage inside. It’s great to know that the door shelves are providing you with more usable space compared to your previous refrigerator. If you have any further comments or questions, feel free to reach out. Enjoy your new fridge!
Keith | Insignia Support
- Pros mentioned:Noise level, Overall performance, Size
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. Fits perfectly in the space, quiet and looks really nice.
I would recommend this to a friend Does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's still working and hoping it lasts a long time compared to the previous purchase that lasted a day. 4 stars because every now and then there's this noise that sounds like ice breaking or falling. And no, it doesn't com with an ice maker. It also makes a squaling like sound once in a while. Not loud but kinda scary since I've never heard that from any of my previous refrigerators. Hoping all the sounds are normal and not something I should be worried of.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, LizaB. We're glad to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is still working and hope it serves you well for a long time. Regarding the noises—some refrigerators can make occasional sounds due to expansion, contraction, or refrigerant flow, but we understand how unsettling unexpected sounds can be. If you're ever concerned, checking the user manual or reaching out to customer support might help clarify if the noises are normal. We appreciate your insight! Tine | Insignia Support
- Pros mentioned:Size
Extra big freezer section
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw the reviews for noise level and was hesistant. I don't know what they were talking about. I never notice a thing. Love the extra large freezer section. Being able to move the cheese drawer from one side of the fridge to the other is a plus. Adaptability is very convenient.
I would recommend this to a friend - Pros mentioned:Overall performance
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good works great and the price was good. Best bang for your buck
I would recommend this to a friend Excellent buy for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator for the price! Aesthetically pleasing and loads of space for the limited space for the refrigerator here at the home I’m renting at.
I would recommend this to a friend- Pros mentioned:Space
Lots of Space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this refrigerator very long. So far we’re very satisfied. It’s got lots of space in the fridge and freezer. Just what we needed. I do miss having door handles, not a deal breaker though.
I would recommend this to a friend - Pros mentioned:Size, Space
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to downsize from side by side to what i thought would be a really small fridge. The space is amazing for what i need. My only must have(bc i couldn't afford my other just have(water and ice)) was gallon jug storage in door. More than enough space! Looks great inside and out. The delivery guys, always, go beyond their service.
I would recommend this to a friend Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. Gets really cold and Best Buy did great at delivering!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback, JesseP! We're so glad to hear you're enjoying your new Insignia™ refrigerator and that it's keeping things perfectly chilled. It's also wonderful to know the delivery experience went smoothly—thanks for taking the time to share your thoughts! Jeth|Insignia Support.
- Pros mentioned:Size, Space
Perfect size!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has many compartments where you can organize your food, it is the perfect size and fits just my needs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, MelM! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator is the perfect size for your needs and helps you stay organized. Enjoy your well-organized kitchen!
- Shiela | Insignia Support
Perfect for a smaller kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks sleek and clean, there is plenty of space but it doesn’t take up too much room
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the fridge sleek and clean, with plenty of space while not taking up too much room. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Overall performance, Space
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Refrigerator keeps food cold. Great space and looks great in my kitchen
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, HannahM! We're delighted to hear that you're enjoying your Insignia™ Top-Freezer Refrigerator and that it keeps your food cold while providing great space. It's wonderful to know that it complements your kitchen beautifully! We appreciate your feedback and your support—thanks for choosing Insignia™! Ivy | Insignia Support
Good Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Value, large freezer area. Appreciate door open alarm.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We're glad to hear you're enjoying the excellent value and spacious freezer of the Insignia™ Top-Freezer Refrigerator. It's also great to know the door open alarm feature is appreciated — it's a small touch that makes a big difference. Thanks again for sharing your experience! Ivy | Insignia Support
- Pros mentioned:Size, Space
Refrigator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small kitchen but i also have 7 kids, this refrigator was the perfect side for my kitch. It has a lot of space
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AshleyC! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your small kitchen and provides plenty of space for your family. It's wonderful to know that it meets your needs so well. Your feedback is much appreciated!
- Shiela | Insignia Support
Ministry Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this "extra" fridge to fill up with food donations. We are a Ministry and love to serve our community by inviting them over for a backyard cookout! This fridge is serving it's purpose well!
I would recommend this to a friend- Pros mentioned:Size
Best Apartment Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best fridge we have purchased for an apartment or small family! It’s sleek, beautiful and works amazing!!
I would recommend this to a friend - Pros mentioned:Noise level, Space
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and quiet! I love the feature where the refrigerator beeps if you leave the fridge door open too long! With my 5 year old daughter that comes in handy! I definitely recommend getting one.
I would recommend this to a friend - Pros mentioned:Size
Good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything cool. I like that it doesn't take up too much space. I like the stainless steel.
I would recommend this to a friend Small home Spaces, big food storage!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has fit our needs perfectly! We have a space that can only hold a small fridge. This worked perfectly without being too small. The capacity is still great & it looks amazing! SUCH an upgrade!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia 18 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that it fits your space perfectly and meets your needs so well. It's great to know that you're enjoying the capacity and the stylish design—it really is a fantastic upgrade! If you have any further questions or feedback, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692