Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
I like the look and the size is great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is smaller than my last one that died after 20yrs but not buy much and it still does the trick! I did not get the ice maker with it but now i have come to regret that decision. Because my daughter will not fill back up the ice trays after she uses it and I always end up having to doit when i should have just paid extra for the ice maker. But I do like the alarm that beeps and tells you the door has been open too long. And I have plenty of room inside and door space so I like this replacement fridge I purchased. Looks really modern in my kitchen.
I would recommend this to a friend - Pros mentioned:Noise level, Space
Stainless steel Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful and has lots of space for my newly remodeled kitchen. The stainless steel look very elegant. It run quite and keep my food cold. Highly recommended!
I would recommend this to a friend - Pros mentioned:Size, Space
Great find!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I were looking for a spare fridge and we came across this one, we usually don’t think about Best Buy for appliances, but we were pleasantly surprised. Looks good, great size, plenty of storage and the delivery experience was perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit and pickup was fast and easy!!! They even loaded the new refrigerator onto my trailer for me!! Nice work!
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator Works and looks great a lot of Space love it I would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Stevanordaz, thank you for your review! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great for you and providing ample space. Enjoy your new fridge!
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Size
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, I love my new fridge! Just right for our family
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the lovely feedback, MariaB! We're so happy to hear that your new refrigerator is the perfect fit for your family and that you're loving it. It’s always great when a product brings both satisfaction and practicality to your home—thanks for sharing your experience! Jeth | Insignia Support.
- Pros mentioned:Space
Top Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not in urgent need of a refrigerator, but the old one was getting noisy and I didn't want to wait until it quit running. This model is reasonably priced. It has ample space, with plenty of trays and shelves. They delivered it on time, politely and professionally. I recommend it with no reservations.
I would recommend this to a friend - Pros mentioned:Price, Size
Simple but perfect and energy efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A no frills simple appliance that works perfectly to chill and freeze with energy star efficiency compliance. Big enough for a couple or small family. Great product for the very modest price.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Looks and works well. Fits in the space very nicely. Great bargin.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
18 cu ft top freezer stays cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to install for garage use. Good size and sleek appearance
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, MelanyA! We're glad to hear the fridge is a great fit for your garage—sleek, spacious, and easy to set up!
- Shiela | Insignia Support
- Pros mentioned:Noise level
Only a month in, but so far, so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to this new addition to our kitchen, but so far, it's been a terrific purchase. Freezer compartment roomier than I expected, compared to our old fridge. The drawer on the second shelf can be positioned at either end of the shelf, depending on where you want it. I thought this was a nice touch. Shelves and inside door shelves can be arranged a number of different ways as well. Also, it's quiet! Haven't noticed any chirping or humming like our old fridge. Also, the delivery team was terrific! Arrived on time, and they were in and out in a flash.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lucky! Thank you for your detailed feedback! We're thrilled to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a terrific addition to your kitchen. It's great that the freezer compartment is roomier than expected and that you appreciate the adjustable drawer and shelves. We're also glad to know that it's running quietly and that you had a positive experience with our delivery team. If you have any more thoughts or need further assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Noise level, Size
17 Cubic Feet refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the best thing i could of done by goimg to Best Buy. You gave me the best deal on the fridge. I love my new fridge. Just the rigjt size, its a quiet as can be.!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JuanitaH,
Thank you for your wonderful review! We’re thrilled to hear that you’re loving your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It’s great to know that it’s the perfect size and operates quietly. We’re also glad that you found a great deal at Best Buy. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Noise level
Yes, I'd do it again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right size, cools properly, an excellent price and quiet running. What more could one reasonably expect?
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.plenty of room ,quiet running,nice looking refrigerator. Easy to install.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! It sounds like you're very pleased with your refrigerator. Plenty of room, quiet operation, a nice appearance, and easy installation are all excellent qualities. We're glad you're having a positive experience. - Carl | Insignia Products
- Pros mentioned:Size, Space
Office Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was purchased for the office. It is the perfect size for our office with a staff of 13 people. There is plenty of space for our lunches.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, TanyaJ, for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it fits perfectly in your office and provides ample space for your staff's lunches. Your satisfaction is important to us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Noise level, Size
Good for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an average sized refrigerator, this is working out great. It looks good with the stainless steel finish, it's very quiet, plenty of space/compartments for various food items, and keeps things nice and cold.
I would recommend this to a friend Great second fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great garage refrigerator. Solid shelves and temp contol. Best for out tamales and cool drinks for guests.
I would recommend this to a friendWorking as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Seems to be functioning as expected. Downsides: The door shelves have low sides, meaning that taller beverages might fall out. The temp indicators do not have numbers, unlike some other refrigerators, meaning the exact temp is not indicated. The warranty is one year, half of what some major brands have. Hopefully it will continue working as expected for a long time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, RBNY! We're glad to hear that your Insignia™ Top-Freezer Refrigerator is functioning as expected. We appreciate your honest feedback about the door shelves, temperature indicators, and warranty—those are valuable insights! Hopefully, your fridge will continue to serve you well for years to come. Thank you for choosing Insignia™—we truly appreciate your support! Ivy | Insignia Support
- Pros mentioned:Overall performance
Great fridge for the money!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for low price. Purchased this as my garage fridge and I’m very pleased with it. Working problem free for one year now! I was looking for a good used one but I took a chance on this new Insignia and it’s perfect for my needs. Just for garage so I don’t need all the bells and whistles, plus free delivery and Best Buy hauled away the old one. Can’t beat this deal
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, MrGeez! We're delighted to hear that the fridge has been working perfectly for your garage needs and that you found it to be a great deal. Enjoy the convenience of your new fridge!
- Shiela | Insignia Support
- Pros mentioned:Size
Love this refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It's the perfect size to fit into a small area in my kitchen. I love the bins and the clear shelves.
I would recommend this to a friend