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Customer Ratings & Reviews

$499.99
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2883 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,883 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Signs Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge gets the job done. Good size and works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saver to boot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great choice, even though it is the same cubic foot capacity as my old refrigerator it seems to take up less space. Very roomy inside and keeps everything at the right temps, dual controls for each area work great and it rapidly freezes ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this appliance for a few weeks now and it’s been great. Didn’t know if the front of the doors would be magnetic since most stainless steel are not, but I’m happy to say that they are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fit perfectly in the space we had for it. Inside has plenty of storage space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're thrilled to hear that it works great, fits perfectly in your space, and provides plenty of storage inside. Your satisfaction is our top priority, and it's wonderful to know our product meets your needs. If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great outlet priced fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at the outlet. Just starting using it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very spacious and quiet. Would recommend this in

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KathyW, for your wonderful feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you love its spaciousness and quiet operation. Your satisfaction is incredibly important to us, and we're thrilled that the refrigerator meets your needs perfectly. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great food is fresh and drinks are very cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JustinC! We're happy to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is keeping your food fresh and drinks perfectly chilled. A great look combined with reliable cooling at an excellent price—sounds like a win! We appreciate your feedback and hope it continues to serve you well. If you ever need assistance, we’re here to help. Enjoy your fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge for the standard layout. Plenty of space and excellent quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're glad you're finding the fridge to be excellent in both space and quality. Thank you for your positive feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best Buy Customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine ! Good size to keep my groceries. Would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JuanM! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working well for you and is a good size for your groceries. Your recommendation means a lot to us!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Happy With My Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and color for our home. No concerns or complaints thus far, as it appears to be a quality appliance and functions without issue. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is enjoying our new insignia refrigerator. The price was on point. It fits well and looks good in our kitchen. It’s nice and roomy for our family of 4, soon to be 5. I love that I can move the door without detaching it. That’s lots of room in the freezer and everything stays cold. Again, great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Made the wife happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. And looks awesome in the process. Good fridge for a good price. Our old one decided to eat up evap fans so I’m a rush we got this. Over a month has passed and we honestly love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and looks great. Perfect for my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great for individuals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Not too loud and size is perfect for one person.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're pleased to hear that it's not too loud and that the size is perfect for one person. Your feedback is greatly appreciated and helps us continue to provide products that meet our customers' needs. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! I couldn't have asked for a better one for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Insignia fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge runs quiet the door holds gallons, no fingerprints and real cold and made well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that you are satisfied with its performance, including its quiet operation, ample storage capacity, and fingerprint-resistant finish. It's great to know that it meets your expectations for quality and efficiency.

      If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support and hope you enjoy your fridge for years to come! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 18 cu ft top freezer refriderator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this refridgerator design, quality and value cost

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RussellK! Thank you for your wonderful review! We're delighted to hear that you're very pleased with the design, quality, and value of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. If you have any other feedback or need assistance, please don't hesitate to reach out. Enjoy your new refrigerator!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    under duress, this one saved more than electricity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge after a cascading 1) fridge and 2) full freezer blow out. In other words, under duress. But this item saved the day and my sanity. It's a great purchase and the delivery team was exceptionally great! Everything feels civilized and humane again in our kitchen and garage. :)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re so glad to hear that the fridge came through for you during such a stressful time and helped restore order to your kitchen and garage. It’s also great to know the delivery team made a positive impression. We truly appreciate your feedback and support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small fridge; big help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My choices for a refrigerator are limited by the cabinets location. I purchased the Insignia as a back up fridge in the laundry room. It is a perfect fit for the space available. It holds a LOT and is the perfect back-up.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    A Bit Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but beware the width. It fits nicely in my 30" space but with a wall on one side, opening the refrigerator doors is not possible. They swing outside the 30" width and you need 31"+ for opening the door. I had no problem with my old 30" refrigerator. Zero clearance hinges are needed. I'm a bit disappointed since this refrigerator is non functional for my needs. I'm stuck.

    I would recommend this to a friend