Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2885 reviews
(2,885 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage - on my 2nd and contacting to return this one also. Freezer keeps frosting up. Boxes and bags of frozen food get frosted over then damp/ wet. When opening sounds like something is scraping. Doesn’t close properly. Sounds like ice is dispensing but there isn’t an ice maker. The only positive is the light in the freezer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Holly, thank you for sharing your experience with us. I’m sorry to hear you’re on your second refrigerator and still dealing with frosting, moisture, and noise issues, which is not the experience we want for you. Please contact our support team at 877 467 4289 or insignia@bestbuy.com so we can look into this and help resolve it. Thank you again for bringing this to our attention.
Poojitha | Insignia
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
great little fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge for our in-law apt. i like that i can change all the shelves to how i want them. Its working good, cold & quiet.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very Happy with Best Buy's Insignia Brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A transformer blew up my fridge. I had never heard of Insignia, but it was less expensive and they had a good guarantee and free delivery, so I bought this 18 cu Insignia fridge for my replacement. I've had it over six months and I haven't had any issues with it. The delivery people were awesome. They set it up perfectly. I had a bigger fridge before and I thought this would be too small, but I have no problem with the size. There's sturdy shelves and bins and the freezer is big. I'll definitely buy Insignia again if I'm in the market.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Price, Space
Rated 5 out of 5 stars
Refrigerator review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious for the size, freezer works really good, very recommended for a budget refrigerator
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. And looks amazing. Delivery service was great.
I would recommend this to a friend Rated 5 out of 5 stars
nevera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super spacious, good quality, cools and freezes the crowd, I recommend it.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Good but noisy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what we needed as far as size, shelf space, etc. It is noisier than I was expecting, or it would have earned 5 stars.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used it for a year and dont see any problem with it.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Insinia refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is cool it keeps my veggies crisp and milk cool butter soft and cheese soft I like its look its not too big or too small I love it
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Value for my money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and understanding team in explaining the product features. This refrigerator fits cleanly in the kitchen and has a decent look. Cooling is excellent and storage space is enough to keep fed for a family of 4-5 people. I would certainly recommend this product to people looking for quality,looks and budget under $600.
I would recommend this to a friend Rated 5 out of 5 stars
Great Service!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good variety of products. Excellent customer service and great prices. In store or online I really enjoy shopping with Best Buy!!
I would recommend this to a friend- Pros mentioned:Price, Size
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Big freezer and lots of room in refrigerator. Perfect for our 2nd refrigerator. The price was very reasonable too.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Cool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in the space we made for it, and looks great. I love it!! Fits tons of food.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great price, perfect size with more cubic feet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Insignia Top-Freezer Refrigerator. It has the same dimensions as my previous refrigerator but more cubic feet. It has so many options to adjust the shelves, and the interior shelves are glass, which is a nice touch. I had to pick it up from a local Best Buy myself because I couldn't wait five days for delivery. And I'm happy to say there are no dents or cracks in the shelves. If I can remember, I'll follow up with another review after I've had it for a few months.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator fits perfectly anywhere doing its job with a sleek look
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to leave a review! We are thrilled to hear that you are enjoying your Insignia refrigerator and that it fits perfectly in your space. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Rated 3 out of 5 stars
Good Fridge, Bad Installation Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is a quality fridge/freezer combo. It looks amazing. My biggest complaint was with the Best Buy Shipping and Install. During install, one representative was verifying door width to ensure proper delivery. The other backed up the truck and damaged my fencing and gate. They did not tell me this happened. I found out 5 minutes after the appointment when i went to shut the gate and saw the damage.
No, I would not recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Am loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my new refrigerator. Nice and spacious and super cold.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend Rated 4 out of 5 stars
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed refrigerator allowed to change the doors hinges from right to left.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge and the delivery service were perfect. No complaints here.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect size for my garage to store extra food.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using for my catering business. Setup in my garage space. I always ran out of space to store food that was prepared for events.
I would recommend this to a friend















