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Customer Ratings & Reviews

$499.99
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2885 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,885 reviews
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage - on my 2nd and contacting to return this one also. Freezer keeps frosting up. Boxes and bags of frozen food get frosted over then damp/ wet. When opening sounds like something is scraping. Doesn’t close properly. Sounds like ice is dispensing but there isn’t an ice maker. The only positive is the light in the freezer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Holly, thank you for sharing your experience with us. I’m sorry to hear you’re on your second refrigerator and still dealing with frosting, moisture, and noise issues, which is not the experience we want for you. Please contact our support team at 877 467 4289 or insignia@bestbuy.com so we can look into this and help resolve it. Thank you again for bringing this to our attention.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    great little fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fridge for our in-law apt. i like that i can change all the shelves to how i want them. Its working good, cold & quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Happy with Best Buy's Insignia Brand

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A transformer blew up my fridge. I had never heard of Insignia, but it was less expensive and they had a good guarantee and free delivery, so I bought this 18 cu Insignia fridge for my replacement. I've had it over six months and I haven't had any issues with it. The delivery people were awesome. They set it up perfectly. I had a bigger fridge before and I thought this would be too small, but I have no problem with the size. There's sturdy shelves and bins and the freezer is big. I'll definitely buy Insignia again if I'm in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious for the size, freezer works really good, very recommended for a budget refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. And looks amazing. Delivery service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nevera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious, good quality, cools and freezes the crowd, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good but noisy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we needed as far as size, shelf space, etc. It is noisier than I was expecting, or it would have earned 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for a year and dont see any problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insinia refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cool it keeps my veggies crisp and milk cool butter soft and cheese soft I like its look its not too big or too small I love it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Value for my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and understanding team in explaining the product features. This refrigerator fits cleanly in the kitchen and has a decent look. Cooling is excellent and storage space is enough to keep fed for a family of 4-5 people. I would certainly recommend this product to people looking for quality,looks and budget under $600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good variety of products. Excellent customer service and great prices. In store or online I really enjoy shopping with Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Big freezer and lots of room in refrigerator. Perfect for our 2nd refrigerator. The price was very reasonable too.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Cool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the space we made for it, and looks great. I love it!! Fits tons of food.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price, perfect size with more cubic feet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Insignia Top-Freezer Refrigerator. It has the same dimensions as my previous refrigerator but more cubic feet. It has so many options to adjust the shelves, and the interior shelves are glass, which is a nice touch. I had to pick it up from a local Best Buy myself because I couldn't wait five days for delivery. And I'm happy to say there are no dents or cracks in the shelves. If I can remember, I'll follow up with another review after I've had it for a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator fits perfectly anywhere doing its job with a sleek look

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Fridge, Bad Installation Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a quality fridge/freezer combo. It looks amazing. My biggest complaint was with the Best Buy Shipping and Install. During install, one representative was verifying door width to ensure proper delivery. The other backed up the truck and damaged my fencing and gate. They did not tell me this happened. I found out 5 minutes after the appointment when i went to shut the gate and saw the damage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Am loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new refrigerator. Nice and spacious and super cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed refrigerator allowed to change the doors hinges from right to left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and the delivery service were perfect. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for my garage to store extra food.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my catering business. Setup in my garage space. I always ran out of space to store food that was prepared for events.

    I would recommend this to a friend