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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.5 out of 5 stars with 2885 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,885 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, sleek modern look, fit perfectly in the space for my fridge, and so far no issues

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it 4 stars because sometimes it difficult to open the door. Otherwise it’s perfect. Had lighted freezer and plenty of space

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great mid size refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is a great size and works great. Lots of storage available

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our refrigerator. It is spacious enough for the 3 of us and for the price, it is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    SerdagA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    operates quietly, easy to clean Freezing and cooling perfectly Size great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    INIGNIA 18

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS AGREAT FRIDGE , WE LOVE IT. IS HUGE INSIDE ,I RECOMMEND IT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. I haven't had any problem with this item and the color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Surges to 850 watts when starting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 15 year old unit in my utility room, for the sole purpose of being able to power it with a power bank during a power outage. Looking at tbe specs, this fridge is rated at 1.2 amps, and defrost power at 251 watts, so i thought my 500W power station can run it. It will run it, until it attempts to start the compressor and power is cut from my power bank. I monitored it using a watt meter. For some reason it surges to 850 watts on start up, and settles down to 60-70 watts. My main fridge which is a larger unit rated at 1.5 amps maximum surge is under 400 watts, and I can power it with a even smaller power bank with no issue. This huge surge issue more or less defeated my entire purpose of dumping a perfectly functioning fridge for. I would not have bought it had i known. Other than that, it is a nice fridge. I like that the freezer section is bigger than my old one and is lit. Apart from the starting wattage surge it is a bit more efficient than my old 15 year old unit, which I actually expected even more efficiency given that it is much newer. My use case may be a bit odd, but I will have to rate it 3 star overall and 2 star under the ease of use category, and will not recommend based on my use case. If this is not an issue for you then it is a good fridge at a decent price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge for Two

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to store groceries for a small family. The shelves provide adequate space for leftovers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigeración

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is overall amazing, I LOVE the design and Its a good size. It may be a lot of money but its so worth it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought a couple months ago.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the fridge, i have had it for a couple months and it is working but it gets very loud and makes weird noises and i have noticed water leaking several times on the floor. I'm not sure what's going on but just the noise worries me, I've bend l never heard a fridge make so baby weird loud noises. I hope it continues to work.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reaching out and sharing your experience with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We understand how concerning it can be to hear unusual noises and to experience any leakage.

      While it’s positive to hear that the refrigerator is functioning, persistent loud noises and water leaks may indicate an underlying issue that should be addressed. Please contact Insignia Support. Your appliance should provide reliable performance, and we're committed to helping you resolve this matter.

      Thank you for choosing Insignia, and we hope your refrigerator continues to serve you well. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the fridge is great! bought it for our office break room, lots of space for ppl to use. the price is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easy purchase that i made in alot years. From the saleperson to the delivery people. They setup quickly and got me running. They pickedup my old unit . I liked the phone calls telling me exactly when they going to deliver. Everything was done perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Cheap and efficient garage fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for past 3 months now and the fridge is sturdy and deep enough to fit all the extra groceries of my household of six.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been a reliable addition to your household. It's great to know it's meeting the needs of your family of six especially when it comes to extra grocery storage. We designed this model with both capacity and energy efficiency in mind, so it's rewarding to hear it's making a difference. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stainless Steel Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was better than i expected. Fixs perfectly into the space i have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for rental property it working perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Small Apartment fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator fits for a small apartment at a good price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ming, thank you for the positive feedback! We're glad to hear that the refrigerator fits well in your small apartment and that you found it to be a good value. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new refrigerator! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price, it was already available for delivery. It was delivered at the right time and on time. The delivery drivers were very professional and handled with care. Will still shop at Best buy because everything is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Great value, too loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm torn on my response here bc the inside has nice space, well lit and keeps things cool but it's SO loud. Like it makes so many noises that the first 2-3 days it scared me thinking my brand new fridge was already faulty :( hoping it holds up but definitely loud, scares my dogs and I both at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase in short, good price, good quality, they brought it directly to my home and took the previous refrigerator. Excellent service.

    I would recommend this to a friend