Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Great garage refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great as an extra garage refrigerator. I did have to change the doors opening to open on the right side.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator is serving you well as an extra garage refrigerator. It's great to know that you were able to change the door opening to suit your needs. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Price
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was very reasonable and has alot of storage capacity. I love it
I would recommend this to a friend Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Th color is the best, very spacious, love the LED lighting. It was perfect to buy as first time homeowners
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your lovely review, Jenn! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator is perfect for your needs as first-time homeowners. Enjoy the spacious design and LED lighting!
- Shiela | Insignia Support
- Cons mentioned:Door
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the freezer door is not good. Shutting it is not clunky with the dome light switch gets in the way.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, LindaM! We appreciate your insights on the Insignia Top-Freezer Refrigerator and are glad to hear your thoughts on its design. Feedback like yours helps highlight how the product fits into everyday use, and your experience is valuable in shaping continued improvements. Jeth | Insignia Support.
- Pros mentioned:Price
great generic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stays very cold very happy and at this price i would buy again
I would recommend this to a friend - Pros mentioned:Size, Space
Excellent refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools very fast! Very sufficient space! Very convenient size
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect for a 2nd extra fridge. Working well and looks great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Katherine! We’re happy to hear the fridge is performing well and looks great in your space. It’s a solid choice for extra storage glad it’s meeting your needs! Patricia | Insignia Support
- Pros mentioned:Overall performance
Insignia refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator, its perfect for what I need in my house.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're happy to hear that the refrigerator is a perfect fit for your needs at home. It's always great to know when a product delivers both functionality and satisfaction. We appreciate you sharing your experience.
Keith | Insignia Support
- Pros mentioned:Noise levelCons mentioned:Door
mr keith
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door is hard to open at times other than that all is fine works well and is quiet
I would recommend this to a friend - Cons mentioned:Door
Yolanda
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new Refrigerator. But I was told that the door’s could be changed to open the opposite way. Which was not the case and when I called, they said I would have to purchase a kit so that was a little annoyed.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on your new refrigerator. We're glad to hear that you like it overall. We apologize for any inconvenience caused by the misunderstanding regarding the door reversal. It's important to us that our customers have accurate information, and we're sorry for any frustration this may have caused. If you need assistance with the kit or have any other concerns, please don't hesitate to reach out. Your feedback helps us improve, and we appreciate your patience. - Carl | Insignia Products
- Pros mentioned:Overall performance
Happy with my purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I love my fridge. So far, the fridge has worked well. Thank you
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're so happy to hear you're loving your new fridge and that it's been working well for you so far.
We truly appreciate you taking the time to share your experience, and we hope it continues to serve you reliably for years to come! Ivy | Insignia Support
- Pros mentioned:Size
Greg Smith
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pretty fridge, and a very good price to boot. Free delivery from Best Buy, when all competitors charge $50 to $60. Fridge has great space utilization. The freezer space is a bit smaller than my 25 foot cubic foot dying fridge, but that's ok since we are downsizing.
I would recommend this to a friend - Pros mentioned:Overall performance
Mr Gee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just Received this item. Thus far everything looks good. Appearance and Performance are good. Would recommend.
I would recommend this to a friend Best fridge hands down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator it’s spacious I’m use to old appliances so I wasn’t use to the beeping when left open for long but I figured it out and it worked as a good price
I would recommend this to a friend- Pros mentioned:Overall performance, Price
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money works good would recommend to anyone
I would recommend this to a friend - Pros mentioned:Size
Simple fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love. Prefect size and right temperature. Looks amazing in our church kitchen
I would recommend this to a friend - Pros mentioned:Size
Saved my food
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a affordable refrigerator asap since my other died, i have gotten a insignia freezer in the past and still working till this day. So I'm happy to know that this refrigerator is working properly. Of course i would like a french door refigerator in the furure but for now, it's a lifesaver.
I would recommend this to a friend New apartment staple!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a great fit in my new apartment! I love the color and the contrast it gives me in my new apartment
I would recommend this to a friend- Pros mentioned:Size
Insignia 18 Cu Ft. refrigerator has good features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Refrigerator for an apartment unit. The size provides ample room and it seems to be working as promises so far. The price for this unit was excellent at Best Buy and love the two year protection provided with my protection plan.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia Top-Freezer Refrigerator. We're glad to hear that it is providing ample room and working as promised in your apartment unit. It's great that you were able to purchase it at a great price from Best Buy and that you also opted for the protection plan for added peace of mind. Enjoy your new refrigerator. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Size
Just perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect for our garage. There’s a light in the freezer which is nice.
I would recommend this to a friend