Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
I would highly recommend it to my family and frien
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really happy with my refrigerator just the right size for me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EstelaG,
We’re so happy to hear that your new Insignia™ refrigerator is the perfect fit for your needs! It’s great to know it’s meeting your expectations in both size and performance. And thank you for recommending it to your family and friends that means a lot to us! Patricia | Insignia Support
- Pros mentioned:Overall performance
It works so cool
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working so good I recommend anyone who is willing to buy go for it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Kamruli! We're so glad to hear your refrigerator is performing well and keeping things cool just the way it should. Your recommendation means a lot to us, and we're happy it's been a great fit for your home. Enjoy the freshness and energy savings! Patricia | Insignia Support
- Pros mentioned:Size
Happy cooling
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge! Very cold perfect size and I like the feature that reminds ne I left it open! Very spacious for an apartment size fridge!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that you're loving your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that it's the perfect size for your apartment. It's great to know that you appreciate the cold temperature and the feature that reminds you when the door is left open. We're glad it's spacious enough for your needs.
If you have any further comments or need assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Hate to review something that we have not used.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a very good purchase. Good price so only concern was, "will it hold up and work". It has worked excellent to this date. The delivery crew were very responsive to my needs, on time and helped moving old refrigerator out side. For most part we are happy with this transaction. Robert Brown
I would recommend this to a friend - Pros mentioned:Space
We love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge for the price. The inside is much more spacious than I imagined. Plenty of room for our 3 person household to keep our food and drinks. The crisper drawers are spacious and the clear drawers make it easy to see everything inside.
I would recommend this to a friend Insignia white refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Freezer works quickly and efficiently. Refrigerator has great space and offers multiple layouts. Drawer space is ample. Has roomy door space as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you find the product great and that the freezer works quickly and efficiently. It’s wonderful to know that the refrigerator offers great space with multiple layout options, ample drawer space, and roomy door space. If you have any other comments or need assistance, please feel free to reach out. Enjoy the convenience and functionality!
Keith | Insignia Support
Love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what I was looking for!!! I have an older home, so it was hard to find a refrigerator that would fit the space, this one's perfect and has a lot more freezer space. It looks expensive, but didn't have to pay the price that some of the other refrigerators I saw. I didn't have a freezer light in my previous fridge, so it's a lot easier to find everything now.
I would recommend this to a friend- Pros mentioned:Price, Size
Happy happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator Big Bang for your bucks when in doubt buy this❤️
I would recommend this to a friend - Pros mentioned:Space
perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent refrigerator with plenty of space, the door alarm is great and the freezer with its own lighting is perfect. I am very satisfied.
I would recommend this to a friend I'm Loving It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm in love with my new refrigerator. It's energy saving and keeping everything cool and fresh. It has compartments for different food items. Ice maker is optional. I'm loving it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your love for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel! It’s fantastic to hear that it’s keeping everything cool and fresh while saving energy. The compartments for different food items sound super convenient, and it’s great that you have the option for an ice maker. We’re thrilled that you’re loving your new refrigerator!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Sleek, modern, perfect amount of space!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the clean design in stainless steel. The top freezer is a more convenient way for me to access my frozen items, while the refrigerator interior is very spacious and easy to access. I also like the flexibility of changing the way the door opens, it can open to the left or right. Overall it is exactly what I wanted and fits my kitchen perfectly.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/ freezer on bottom, no door handle sticking out, nice light in freezer .plenty of shelfs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you are enjoying your refrigerator with the freezer on the bottom. It's great to know that the design without a protruding door handle and the nice light in the freezer are meeting your needs. We appreciate your support and look forward to serving you again in the future.
Keith | Insignia Support
Good refrigerator but.......
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a 4 because the first refrigerator was bad did not get cold from the day it was brought to my house until it was taken and replaced by another unit.
I would recommend this to a friend- Pros mentioned:Space
Love this refrigerator, very happy customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator, plenty of space inside, yet not take up a whole lot of space on the outside. Best Buy employees were very helpful and respectful in my home, and to me. I will continue to do business with Best Buy because they stand behind their products.
I would recommend this to a friend - Pros mentioned:Size
Freezer and Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good size for garage , fast and easy delivery
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback, AngelaN! We're happy to hear the Insignia™ refrigerator is a perfect fit for your garage and that the delivery process was quick and easy. It’s always a win when convenience and functionality come together—thanks for sharing your experience! Jeth|Insignia Support.
- Pros mentioned:Price, Space
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product! Love the space and the exterior look.
I would recommend this to a friend - Pros mentioned:Overall performance
Very good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The free delivery was outstanding. The refrigerator was priced right and works great. I would buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you had an outstanding experience with our free delivery service and that you are satisfied with the refrigerator's performance and pricing. We strive to provide high-quality products and exceptional service to our customers. Your satisfaction is our top priority, and we appreciate your support.
Keith | Insignia Support
Insignia Refrigerator Purchase and Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service; accommodating all requests. Prompt delivery and pickup of old refrigerator. Very respectable delivery team. I recommend Best Buy for your appliance needs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your glowing 5-star review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We’re thrilled to hear that you had such a positive experience with our service. Your kind words about our accommodating team and prompt delivery are greatly appreciated. We’re especially glad that our delivery team made a respectable impression. It’s wonderful to know that you’re satisfied with your new refrigerator and that you recommend Best Buy for appliance needs. Your feedback not only motivates us but also helps other customers make informed decisions. Enjoy your new fridge and thank you for choosing Best Buy!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Size
Great addition to our updated kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great. We recently updated our kitchen and it fits perfect in our updated look. The storage I. The refrigerator is perfect for my family of 4. Delivery options were perfect for our busy schedule. I would highly recommend this item
I would recommend this to a friend - Pros mentioned:Overall performance
Freezer is the star here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large, well lit freezer. It looks great in my kitchen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words. We’re glad to hear that the spacious and well-lit freezer is making a positive impact in your kitchen. It’s always great to know when a product not only performs well but also adds to the overall look and feel of your home. We appreciate your feedback and support.
Keith | Insignia Support