Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Very nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice . Lots of room . The price was good.staff was great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're so glad to hear that you're enjoying the spacious design, great value, and that our staff made your experience a positive one!
Your feedback means a lot to us, and we’re happy to know the refrigerator is meeting your needs.
If you ever have any questions or need support, please don’t hesitate to reach out. We're always here to help! Ivy | Insignia Support
- Pros mentioned:Space
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a garage fridge for beverages and extra frozen items and love it. Plug and go, got SO cold so fast. Great price point. Use as second fridge but very spacious to use as main fridge for most.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia Top-Freezer Refrigerator. We are glad to hear that it met your expectations and is working well for your needs. If you have any questions or need further assistance in the future, feel free to reach out to us. Enjoy your new refrigerator! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Overall performance
Good product and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sold product thus far. Installation team professional and fast.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the product has been solid so far and that the installation team delivered professional and efficient service. We’re committed to providing both quality products and a smooth customer experience from start to finish.
Keith | Insignia Support
- Pros mentioned:Overall performance
Fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still works great love it. had it the past 3 years
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sticking with us, JamesP! It’s awesome to hear your fridge is still going strong after 3 years. Here’s to many more years of reliable cooling!
— Shiela | Insignia Support
- Pros mentioned:Overall performance
Refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price good quality and still working just find
I would recommend this to a friend - Pros mentioned:Overall performance
Great basic fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase No issues. Would recommend Nothing fancy but a great little fridge
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you are happy with your purchase and have had no issues with the fridge. Your recommendation means a lot to us, and we are committed to providing reliable and practical solutions. We appreciate your support and look forward to serving you again in the future.
Keith | Insignia Support
- Pros mentioned:Size
Great apartment size refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the perfect refrigerator for our first apartment. It looks a little small, but holds A LOT! The only thing I wish was different is the refrigerator temperature, it could be a little colder when maxed out, but other than that such a great one. 9/10 I would recommend! (:
I would recommend this to a friend Hdhdhdjfijfjfufjrjrjfjfbfbfbfbfbjejdjeue8eururudbf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good freezer.gdhfjfjfjfjrjrjrjrjfjfjrurirurjruf
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, MartinC! We’re glad to hear the freezer’s working well—your enthusiasm definitely came through!
— Shiela | Insignia Support
stainless steel fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge. I love my new fridge. it has all the doawrs that i wanted and the control are easy to understand.
I would recommend this to a friend- Pros mentioned:Price
If you are looking to purchase one you need to che
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome refrigerator i love is an awesome deal for the price nd anyonee looking to purchase 1 you need to check it out highly recommend this
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your awesome feedback! We're thrilled to hear that you love the refrigerator and find it to be such a great deal for the price. Your recommendation means a lot, and we’re glad it’s a perfect fit for you. If you have any more thoughts or questions, feel free to share!
- Carl | Insignia Products
- Pros mentioned:Overall performance
Best Buy is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Best Buy has the best delivery! Love this fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the enthusiastic feedback. We’re thrilled to hear that you’re loving the fridge and had a great delivery experience with Best Buy. It’s always rewarding to know our products and services are making a positive impact.
Keith | Insignia Support
- Pros mentioned:Size
Fridge for our kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was larger than we expected. It did have a blemish on the front of it, but Best Buy took care of this issue without hesitation. We are satisfied with this purchase
I would recommend this to a friend - Pros mentioned:Size
My best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is spacious inside and has a large freezer that keeps vegetables and food for several weeks.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you find the refrigerator spacious and that the large freezer is effectively preserving your vegetables and food for several weeks. We understand the importance of ample storage and reliable freezing capabilities, and we're glad our product is meeting your needs. We appreciate you taking the time to share your positive experience. Keith | Insignia Support
- Pros mentioned:Size
Lots of room, very dependable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic garage fridge. Sleek, dependable with plenty of room. We prepped and stored an entire Thanksgiving dinner for 12 in it for 2 years running!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! It’s great to hear that it has served you well as a garage fridge, especially for storing an entire Thanksgiving dinner for 12. That’s quite an accomplishment!
We appreciate your feedback and are glad to know you find it sleek and dependable. If you have any questions or need assistance in the future, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
GREAT PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great. The touch settings for the coldness is awesome. And if you leave your refrigerator open by mistake it beeps to let you know. GREAT PRODUCT
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChristianC,
Thank you for your fantastic review! We’re delighted to hear that you’re enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. It’s great to know that the touch settings and the door alarm feature are making a positive difference for you.
If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
NICE LITTLE FRIDGE & GOOD PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fine refrigerator for it's size. Worked very well. Not real thick door shelves Exchanged it for a larger refrigerator as we have lots of food to store and wanted an ice maker. Best Buy was very obliging and helped us out so much. Good fridge for a single person or a couple.
I would recommend this to a friend - Cons mentioned:Door
Great Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, specious freezer, and I love the vegetable draws. The only drawback in the design is that it sometimes doesn't shut well, so I have to be careful that the door is actually closed. I need to intentionally close it as it will not always close on its own.
I would recommend this to a friend - Pros mentioned:Space
Stainless fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is spacious. Sleek design fits nicely in our home.
I would recommend this to a friend - Pros mentioned:Overall performance
Good little fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good little fridge. Works as supposed too. Not big and enough.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MariayK! Sounds like it’s getting the job done! The Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a solid choice when you need something reliable and efficient. Glad to hear it's working as expected—sometimes a compact fridge is just the right fit. Enjoy the convenience! |Angelica| Insignia Products|
My experience at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Insignia refrigerator was the best purchase ever. The people at best buy that helped us were so helpful and so nice. The delivery men was just outstanding. Highly recommend getting from best buy.
I would recommend this to a friend