Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, fit perfectly in existing space, shelves are spacious and sturdy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .EmilyK, thank you for your review! We're pleased to hear that the Insignia™ Top-Freezer Refrigerator fits perfectly in your existing space and that the shelves are spacious and sturdy. Enjoy your new refrigerator!
- Shiela | Insignia Support
- Pros mentioned:Size
New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !!! Ferfecr fit and matches the kitchen...
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been working fine, love it so much.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words. We’re truly pleased to know that your fridge has been working well and that you’re enjoying it so much. It’s always great to hear when our products meet expectations and bring satisfaction to our customers. We appreciate your support and feedback.
Keith | Insignia Support
- Pros mentioned:Overall performance, Space
Great price for quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space and quality for price. Looks great in my kitchen.
I would recommend this to a friend - Pros mentioned:Size
Great fridge at a nice price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to our local store to replace our old fridge. Found this model which was a perfect size and color. We love the internal compartments and it also has an alarm if the door is open for an extended period of time.
I would recommend this to a friend - Pros mentioned:Size
Great second frig
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second frig. Size is perfect for a utility closet. Very pleased with this purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rochelle,
Thank you for your positive feedback! We're thrilled to hear that you're pleased with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that it fits perfectly in your utility closet. Your satisfaction is our top priority, and we're glad to know our product meets your needs.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly impressed! I've had it now for a month and loving it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the awesome review! We’re so glad to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been a great addition to your home. It’s always rewarding to know our products are making a positive impact—and we’re thrilled you’re loving it after a month of use! Thanks again for choosing Insignia™ and for sharing your experience! Ivy | Insignia Support
- Pros mentioned:Space
Ms. E
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s an excellent refrigerator. Great freezer and refrigerator space. I love the side door storage. Everything I need for an apartment refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the awesome 5-star review! We're thrilled to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting all your needs. The spacious freezer, refrigerator, and handy side door storage sound perfect for your apartment. Enjoy the convenience!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Size
Refrigerator plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect size for my kitchen. It gives my plenty of space to store items in the fridge and freezer. Very practical choice for my kitchen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, RogerH! We’re thrilled to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is the perfect size for your kitchen and provides plenty of space for your items. It’s wonderful to know that it has been a practical choice for you. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Od
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of storage. The food is kept fresh in the refrigerator.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the refrigerator is providing plenty of storage and keeping your food fresh. It’s great to know that it’s meeting your needs and performing just as expected.
Keith | Insignia Support
Insignia 18CuFt Top Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was prompt and item works as expected. Had a minor issue with one cracked tray which was handled in a professional matter and replaced promptly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia 18 Cu. Ft. Top Freezer Refrigerator. We are delighted to hear that your delivery was prompt and that the refrigerator meets your expectations.
We also appreciate your understanding regarding the minor issue with the cracked tray. Our team is committed to ensuring that our customers receive the highest level of service, and we’re glad that the replacement was handled to your satisfaction.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and look forward to serving you again. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
excellent garage/2nd fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 2nd (garage) refrigerator actually much better than our main one :)
I would recommend this to a friend - Pros mentioned:Noise level, Space
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and works quite. It’s spacious and looks beautiful.
I would recommend this to a friend - Pros mentioned:Overall performance
Tttttt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment for the value I’m very happy with it’s
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That sounds like a fantastic choice. A high-quality refrigerator with great value is always a win. Glad you’re happy with it! |Angelica| Insignia Products|
No Regrets from This 1st Time Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old fridge died on New Year's Day (it came with the house so who knows how old it was). I'd never purchased a fridge before, but I've made many purchases from Best Buy and am never disappointed in the quality of service they provide. I ordered the Insignia brand fridge and was able to schedule delivery, installation, and hauling away my old fridge within the week. The delivery team arrived and had to reschedule set-up due to inability to haull the old one until I took care of the old water line from the ice maker. Mean, they set up my new fridge on my enclosed porch to use. A week later, they returned to haul the old one, install the new one, and get everything ready. They were professional, patient, and a great reflection of the quality Best Buy provides in both product and service.
I would recommend this to a friend- Pros mentioned:Size
Extra Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Nice little refrigerator that we put in the garage. Great to have extra freezer/frig space close by! A bit concerned about winter but I can always unplug for those crazy cold days!
I would recommend this to a friend - Cons mentioned:Door
Happy satisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget friendly stainless steel refrigerator. Delivery was speedy and efficient. It did have a couple minor imperfections on the top and bottom doors, but Best Buy offered a gift card or have replacement doors delivered and installed. We decided to take the 25% off purchase price since we can live with it as is.
I would recommend this to a friend Right in the nick of time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was right in time! It filled our needs when our former one went on the blink! It stopped freezing our food, and was causing us to lose funds! Thanks for coming through when I needed you!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Insignia refrigerator for our new home. It looks great in the kitchen. And i love that it tells me if one of us didn't close the fridge all the way. Definitely a great purchase so far!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .CassieH, thank you for your review! We're thrilled to hear that you're enjoying your new Insignia Top-Freezer Refrigerator in your new home. It's wonderful to know that it adds to the aesthetics of your kitchen. The feature that alerts you if the fridge isn't closed all the way is definitely a handy one, adding convenience to your daily routine. We're glad to hear that it's been a great purchase for you so far. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your support! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Super refrig at super price!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little refrigerator that is functioning well, keeping everything within its walls nice and cold. Allows me to shift shelves to accommodate my needs. Freezer keeps everything super frozen. Still super happy with the reasonable price!!
I would recommend this to a friend