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Customer Ratings & Reviews

$499.99
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2885 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,885 reviews
  • Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Just wanted a simple fridge for the garage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BrianR, for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're glad to hear that it meets your needs perfectly as a simple fridge for your garage. If you have any further feedback or need assistance, please feel free to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great for small family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for one of our rental property. Got the ice maker with it. Perfect no need for all those electronics on the door to go bad. Plenty of space for a small family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge broke and this fridge was an excellent replacement not only that it came so fast. The workers were gentle with my fridge and there was no damage or scratches 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just the right size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge it's just the size we needed for our pantry to store leftovers and cold drinks. And it's quite roomy for the size. We are very pleased with the purchase of this item.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Ob la di ob la da

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered with a big dent in the side. Best Buy doesn't reverse doors either. We were promised a $140 Best Buy card for the dent. Delivery guys were nice fellows. Plastic used for door shelves seems cheap and I expect them to need replaced within a few years. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra frig/freezer. Lots of storage in frig and freezer. Excellent value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ethline Brown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing refrigerator it fits perfectly in the kitchen goes well with my stainless stove keeps my food fresh and crispy I love it very much and would recommend it to anyone who wants to buy a new fridge

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    MRS. SKELTON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Alot of space and roo. To put items. Very bright light to see i side. Like the beeper to tell you the door is open.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Garage Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a great price. Bought it as a garage refrigerator and it is working out just as I needed it to. Highly recomnend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large capacity freezer and lighting in both refrigerator and freezer are a plus. Digital temperature settings are very efficient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're pleased to hear that you appreciate the large capacity freezer and the effective lighting in both compartments. It's great to know that the digital temperature settings are working efficiently for you as well.

      If you have any further feedback or questions, please feel free to reach out. Your insights are invaluable to us and help in enhancing the experience for all customers. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great stainless fridge and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for the price. Nice fridge and delivery was fast. Only dislike is about 1/3 of the back panel at the bottom is missing. Delivery guys said that’s how it’s made.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, easy to clean, well lit freezer ice maker ready. Definitely a must buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're pleased to hear that you find the freezer spacious, easy to clean, and well-lit. It's great to know that the ice maker readiness adds to its convenience. We strive to provide products that meet your expectations and enhance your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Ok for the garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig works great but the doors are a problem. You have to push twice just to make sure they stay closed. Then there are times the doors stick closed and it’s very hard to open them. I don’t recommend this as you primary refrigerator!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, perfect size for our family of 5. I definitely would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful! We're so glad you love it and that it's the perfect size for your family of five. Recommendations like yours mean the world to us. Thank you for sharing your positive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Indignant refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a a refrigerator for a good price so I went to the store looking to purchase one. The employee was very helpful because he asked if I wanted to apply for the best buy card which helped me financially a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back up Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it as a spare garage refrigerator. Fits our needs perfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JeanK,

      Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that it fits your needs perfectly as a spare garage refrigerator.

      Your satisfaction is our top priority, and we're delighted that our product has met your expectations. If you have any further comments or need assistance, please don't hesitate to reach out.Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. I live in Florida and the refrigerator is in my garage, which can be very hot inside some days. The freezer and regular department keeps all items at the correct temperature. Very glad I brought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Fridge, works great. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great spacious refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious refrigerator for the price tag!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our basement and it makes a great second fridge. Really saved our holidays!

    I would recommend this to a friend