Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2885 reviews
(2,885 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Out with the old in with the new
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are old fridge died and and wanted something smaller then a full size one and it fits in the space and my dad loves it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're glad to hear that it fits perfectly in your space and meets your needs. It's always a win when a new appliance brings satisfaction to your household.
If you have any further questions or require assistance, please don’t hesitate to reach out. We appreciate your support and hope you continue to enjoy your new refrigerator! Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product! Highly recommended I like it !!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your glowing review, KarenH! We're delighted to hear that you're enjoying our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. It's wonderful to know that you highly recommend it and that it meets your expectations. Your satisfaction is our priority, and we're thrilled that our product is making a positive impact. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Good Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good。Tell others what you think - and you could win a $400 gift card! One winner every month. The more reviews you write, the better your odds.
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Pleasantly surprised to see a light in the freezer.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendRated 3 out of 5 stars
Fair pricing but noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair pricing and unit gets cold. However it does make a lot of loud noises. Would suggest this unit for garage or invest in the warranty.
I would recommend this to a friendRated 4 out of 5 stars
Insignia Refrigeratior
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit delivered had issues, we requested doors open left handed to fit our kitchen, was delivered right handed. Had broken shelves. Had to be exchanged for a new unit that had to have the doors re-installed upon delivery.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like a good refrigerator at a great price.
I would recommend this to a friend Rated 5 out of 5 stars
Value and Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in looking for a midsize fridge for my new office and I ended up walking out with this one as it was a great price. I would highly recommend it this purchase to anyone who is looking for value and quality.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Great value for the price. Would buy again
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great refrigerator at a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my brother when his refrigerator stop working. It is the perfect size, very stylist and vey roomy inside .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bellis, thank you so much for taking the time to share your experience! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working perfectly for your brother. It's great to know that the size and style fit his needs well, and that the interior space is roomy enough to accommodate all his essentials. We appreciate your feedback and hope he enjoys his new refrigerator for years to come. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Price
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works very well. Doesnt have all the bells and whistles like many higher end refrigerators, but gets the job done at a reasonable price.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Love refrigerador
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered of any scratches, dings, or dents. Stocked the freezer and refrig and all is well. Very happy with my purchase.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jenn! Thank you for taking the time to share your positive experience with the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator. We’re thrilled to hear that your refrigerator was delivered in perfect condition and that you’re satisfied with your purchase.
Your feedback is greatly appreciated and it helps us continue to deliver products that meet our customers’ expectations. Enjoy your new refrigerator! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
Rated 5 out of 5 stars
Fridge for rental properties
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd insignia - 18cu refrigerator I have purchased for our rental properties. This is a great stylish fridge and very happy with it. Going forward, this will be a standard on any replacement for our rental properties
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge itself is nice! It does the job. No concerns. I had the worst customer service experience.
I would recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Great little refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little refrigerator with good space for one person
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Basement refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a nice sized freezer section which is what we were looking for. Also the price was very reasnonable as we wanted a 2nd refrigerator for our finished basement.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size of the fridge is exactly what I wanted for my new apartment,very compact and also saves a lot of energy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Edwin,
Thank you for your review! We’re delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your new apartment and that its compact design and energy efficiency are meeting your needs. Your satisfaction is important to us, and we appreciate your feedback. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Rated 4 out of 5 stars
Right size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my first home. It has a lot of space needed. Zero issues during delivery and install. Now that I have had the fridge for almost a month. It does make a weird noise sometimes. Especially if it’s cooling the freezer. But besides that, it’s very quiet when not making that noise.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge and good customer service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and good customer service it has a lot of space and store gallon of milk on the door.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Set up was very easy and was at correct temperature was obtained quickly saving me from having to repurchase groceries.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review, TashaS. We're thrilled to hear that you found the set up of your Insignia refrigerator easy and that it quickly reached the correct temperature. We're so glad that it saved you from having to repurchase groceries. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new refrigerator. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692















