Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
My lovely fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Very stylish beautiful works well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your lovely review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you love the fridge and find it both stylish and beautiful. It's wonderful to know that it works well and meets your expectations. Your satisfaction is our top priority, and we appreciate your feedback. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Pros mentioned:Size
Insignia refrigerator 18cu ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product!!! we use it in food trailer and it has the perfect size
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is an excellent fit for your food trailer and meets your needs perfectly. If you have any other comments or need assistance, feel free to reach out. Enjoy your refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent service and product. Great quality definitly recommendable
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words, RodrigoG! We're thrilled to hear that you're satisfied with both the service and the quality of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. Your recommendation means a lot to us. If you have any further feedback or need assistance, please don't hesitate to reach out. Enjoy your refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great Fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator as a basement refrigerator, we have had it for about a month and so far so good! The freezer is a good size and I’m pressed with how much room is inside the refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
INSIGNIA stainless steel fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Priced a bit high but, great quality only down fall it makes annoying loud noises sometimes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel. We're glad to hear that you appreciate the quality, even though you find the price a bit high. We apologize for the annoying loud noises you're experiencing. To address this, we recommend a few troubleshooting steps: first, level the refrigerator using the leveling feet; second, move the refrigerator out from the wall; and third, ensure that all refrigerator accessories are placed properly. We hope these steps help resolve the issue. If you have any further concerns, please don't hesitate to reach out at 1-877-467-4289.
Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Spare Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great, I needed it for drinks and things that will not fit in my normal fridge. Did not need another ice maker, just a fridge and small freezer. This one is GRREAT.
I would recommend this to a friend Needed Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! So happy I purchased this product. The salesperson was understanding and led me right to the right product for my needs .
I would recommend this to a friend- Pros mentioned:Size
Insignia
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! I absolutely love it! I would definitely recommend this brand
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your enthusiastic feedback! We're delighted to hear that you absolutely love our product and would recommend our brand. Your satisfaction and support mean the world to us.
- Carl | Insignia Products
- Pros mentioned:Size
I bought a garage fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a simple garage fridge this worked out great!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! We're happy to hear our fridge is working out perfectly for your garage needs. - Carl | Insignia Products
- Pros mentioned:Overall performance
After 3 years most shelfs are cracked and/or broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for 3 years now. The refrigerator still works. That is good. Unfortunately all of the door shelfs have broken and one of the main shelfs too.
No, I would not recommend this to a friend - Pros mentioned:Size
Emmaculate
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a great refrigerator, just exactly what I wanted. You will not regret buying it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EmmaculateF,
Thank you for your wonderful feedback! We’re delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is exactly what you wanted and that you’re happy with your purchase. Your satisfaction means a lot to us, and we appreciate your recommendation.
If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Price
Designer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is a great refrigerator. We purchased it for an apartment and the delivery went very smooth as well. I would buy it again!
I would recommend this to a friend Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great fridge, easy to install and use. Cooled very quickly once we plugged it in
I would recommend this to a friendJust amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is amazing. I got it for a great price and it's stainless steel. Best buy has a variety of selections but the sales person help me narrow it down to my needs and wants and went with this one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re thrilled to hear that you’re enjoying your new refrigerator and that it was a great fit both in features and price. It’s wonderful to know that the stainless steel finish and the helpful guidance from the Best Buy team made your decision easier. We appreciate your feedback and are glad the product is meeting your needs. – Keith | Insignia Support
- Pros mentioned:Noise level
A bit of class at value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works quickly and shelving & storage are well laid out. Brushed steel is a sharp look and scratch resistant. Unit is also very quiet.
I would recommend this to a friend - Pros mentioned:Overall performance
New Refrigerator for Garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was handled great. Any mishaps were corrected to our satisfaction.
I would recommend this to a friend - Pros mentioned:Space
Mr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product for the unbelievably low price deal. It works very well, spacious and my family loves it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your wonderful feedback! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working well for you and your family. It's great to know that you're enjoying the spacious design and the excellent value. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Size
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It at arrived damaged but it still works it does it’s job. Best Buy did offer to replace it but we wanted money off the total purchase but it’s okay.
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Fits perfectly in our kitchen, and cools food perfectly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We are delighted to hear that the fridge fits perfectly in your kitchen and cools food perfectly. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Size
insignia top freezer refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator is good but it is hard to get down so low to get into the back of the selves for items. I prefer freezer on the bottom which is what I thought I had ordered, but when it got here it was the opposite. .
I would recommend this to a friend