Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator at a great price. Perfect for anyone looking for an affordable refrigerator.
I would recommend this to a friendWorth Every Penny .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! My husband loves this fridge! Our son loves this fridge ! Whenever i have a function someone always compliments our frige ! My favorite part is the timer that beeps when youve had the doors open to long ! Its great especially if you have smaller children. Next would be the LED lights . It definitely give the fridge a more brighter look than the old Bulb . & lastly the sliding “dairy” dawer . It makes it easy to customize your fridge to your liking ! 10/10 definitely recommend!
I would recommend this to a friend- Pros mentioned:Size
Perfect basic refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to small or too big. I love it, and it fits the space I had just right. It looks nice too, and I like that it doesn't have handles, because it's a relatively tight space.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good refrigerator for a small place I totally recommend it !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that the refrigerator is a great fit for your small space and that you’re happy with it. Your recommendation means a lot to us. If you have any other thoughts or need assistance, please feel free to reach out. We appreciate your support!
Keith | Insignia Support
- Pros mentioned:Size
Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Refrigerator, i very like it.Thank you! I would need to buy one more
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that you really like the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. It’s fantastic to know that you’re considering purchasing another one. If you need any assistance with your next purchase, feel free to reach out! Patricia | Insignia Support
- Pros mentioned:Space
Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice upgrade from my last refrigerator. It has more space than you would think and is easy to store s lot of food.
I would recommend this to a friend - Pros mentioned:Space
Early review: good in performance, cheap in price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early review: more than enough space for 2 people household. Colds well. No complains about initial performance. It's a bargain at this price to get such a big unit.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Best for garage and extra storage
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We're thrilled to hear that our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting your needs for garage and extra storage. Your satisfaction is our top priority, and it's fantastic to know that our product is serving you well.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Fridge works, no dents either!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited a month to give this review due to all the comments saying it breaks down or that it gets messed up during delivery. So far, this fridge has been running great and came with no dents! I am so happy I got it and so relieved it's still working! The delivery guys were so careful with the fridge too which I really appreciated
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MariaP! We're delighted to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is running smoothly and arrived in perfect condition. It's wonderful to know that our delivery team took great care with your fridge and that you're happy with your purchase. Your satisfaction is very important to us, and we appreciate your support!! Jeth | Insignia Support.
- Pros mentioned:Size
Works well but look carefully for damage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good small option. But came with dents. First one dented, sent back. Second one was dented but not as badly.
I would recommend this to a friend - Pros mentioned:Size
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge fits and looks great! Great delivery staff as well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it fits and looks great in your space, and that you had a positive experience with our delivery staff. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Size
Great refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was exactly as advertised. Perfect size and more shelf room than expected.
I would recommend this to a friend Stainless Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is new and was bought for one of my investment rental properties. It has not been used yet, but I am sure my Tenant will enjoy it. Thank you
I would recommend this to a friend- Pros mentioned:Size
Great Little Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This great looking basic function refrigerator is perfect for our vacation home. I recommend it if you are looking for something simple, efficient and attractive for a smaller space. The no finger print finish is ideal for families too.
I would recommend this to a friend - Cons mentioned:Condition
I didn’t take pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator…. Only it came with two dents one in the lower front and one on the left side…. The fellows who delivered took pictures of it and sent to Best Buy and they said they would give me money off of the price of the refrigerator…..
I would recommend this to a friend - Pros mentioned:Size
18 cu ft fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As described. Timely delivery. Love the amount of space.
I would recommend this to a friend - Pros mentioned:Price
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat this refrigerator for the price. Works great and looks nice
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that you find the refrigerator to be a great value for the price. It’s fantastic to know that it works well and looks nice in your space. If you have any other comments or need further assistance, please don’t hesitate to reach out. Enjoy your new refrigerator! Keith | Insignia Support
- Pros mentioned:Overall performance
A great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good refrigerator thats all I have to say. Great delivery.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're pleased to hear that you're satisfied with your refrigerator and that the delivery met your expectations. Your satisfaction is important to us!
- Carl | Insignia Products
The refrigerator saga part 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st initial purchase was not the best, but I spoke with someone else who took care of me right away. I mean he was very professional and helpful in making sure I received the best possible outcome. I received a new fridge within two days. The two gentlemen who delivered my fridge were very careful and got the job done. Thank you
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, AdrianneJ. We're sorry to hear that your initial purchase didn't go as planned, but we're glad to know that our team was able to assist you promptly and professionally. It's great to hear that you received your new fridge quickly and that the delivery team was careful and efficient. If you need any further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great Refrigerator and great price. A+A+A+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works perfect. I was not sure of the brand, but i have had it for 3 months now and it works better then i thought it would.
I would recommend this to a friend