Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot, it's very spacious and cools excellent
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're delighted to hear that you like it and find it very spacious. It's great to know that it cools excellently. We appreciate your support and are glad our product meets your expectations. Keith | Insignia Support
- Pros mentioned:Overall performance
CarolB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the salesman George he got right on top of it. For my exchange he made calls and i received another refrigerator in 3 days.
I would recommend this to a friend New Fridge Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The settings on the fridge are oddly done, and adjusting it to make it colder doesn't seem to actually do the job. If you have to door open too long (like when gathering food to cook dinner) it makes an annoying beeping sound which is completely un-necessary and just outright irritating. Overall it's doing the job, but the fridge that I had from way back in 2009 was less of a hassle and did the job BETTER.
I would recommend this to a friend- Pros mentioned:Overall performance
A Satsfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was on time and the fridge works very well. I am very satisfied
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear it, Aram!
We’re happy to know that your new Insignia refrigerator arrived on time and is working well. Your satisfaction is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge bought before xmas for grandson visit .
I would recommend this to a friendRefrigerator delivered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator exactly what I was looking for got delivered at the right time very fast and in perfect shape, have to recommend the store and good crevice to others
I would recommend this to a friend- Cons mentioned:Door
Good refrigerator for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. I wish the door container was a little bigger. It is not big enough for a gallon water container
I would recommend this to a friend - Pros mentioned:Size
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit bigger than expected but not a bad thing. Works great and the price point is perfect.
I would recommend this to a friend - Pros mentioned:Space
Perfect refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for my everyday needs. It has the right amount of space. It alerts me if the doors are not closed properly. It’s perfect.
I would recommend this to a friend - Pros mentioned:Price
Nice Item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model for our beach house and the stainless matched perfectly with our other appliances. Got the ice maker to go with this unit and the install team did a nice job getting water to unit. For the price - it cant be beat.
I would recommend this to a friend - Cons mentioned:Door
Not able to change direction of door opening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer installed door screws too tight. I could not remove them to switch the way the door opens. When I pulled out the power tools ( because it was impossible to do my hand) I was stripping the screws they would not budge. I almost returned the refrigerator because of this but instead I am dealing with the inconvenience of the door swinging in the wrong direction.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
Sorry about that. If you could found 8mm T-handle socket wrench, it could be very easy to remove the hinge screw.
- Pros mentioned:Overall performance
fridge review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good product, works fine and havent had any issues
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that our product is working well for you and that you haven't encountered any issues. Your satisfaction is important to us, and we appreciate your support.
- Carl | Insignia Products
- Pros mentioned:Size
Superb refrigerator....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is spacious, easy to clean less noisy and produce beepingxsound if the door is ajar...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the refrigerator! It’s great to hear that it’s spacious, easy to clean, and emits a beeping sound when the door is ajar. If you have any other feedback or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products
- Pros mentioned:Overall performance
Refrigerador
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quiality. I would recommend it. U can fit anything on there.
I would recommend this to a friend - Pros mentioned:Price
Great Product and Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and even greater service with delivery. Delivered on time by great workers with no damage to items. Delivery folks were very professional and courteous! Much better than Lowes and Home Depot.
I would recommend this to a friend All my computer ; kicken stuff I buy there.good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always when I need buy anything for my house I always go to Best Buy also they have best sales ; the peoples works there there very helpful ; patient; the peoples come to help to set up my fridge there are very professional and nice .
I would recommend this to a friendGreat price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point and plenty of space. Great extra fridge for the garage.
I would recommend this to a friend- Pros mentioned:Space
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has work great it has alot of space bigger than the one we had.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Best buy brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. I love that it has no handles. The one thing that separates this refrigerator from a lot of others is that it has a light in the freezer.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good refrigerator. Its small but holds a nice amount of food and drink
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your fantastic 5-star review for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're delighted to hear that it's serving you well, holding a nice amount of food and drink despite its compact size.Your satisfaction is our greatest reward, and we're thrilled to know our refrigerator meets your needs. We appreciate your feedback and your support. If you have any more insights or need assistance, don't hesitate to reach out. Thanks again for choosing Insignia. Enjoy your perfectly chilled food and drinks!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920