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Customer Ratings & Reviews

$499.99
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2885 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,885 reviews
  • Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. Not sure of quality yet. Too soon to tell. Hopefully makes it to the year mark as my last one did not (not same brand). So far so good. Delivery guys scratched it up pretty bad! Make them take doors off or throw sheet/blanket over it just a tip.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AlanaD, for your feedback. We're glad to hear that your initial experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been positive so far. We hope it continues to meet your expectations and lasts well beyond the year mark. We're sorry to hear about the scratches during delivery. Your tip about removing the doors or using a sheet/blanket is very helpful, and we'll pass it along to our delivery team to improve future service. If you have any other thoughts or need assistance, please let us know. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Insignia appliance (2 upright freezers and 1 refrigerator. Reminds me of the old Sears store appliances. Build to last.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Extra Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected this relatively small refrigerator as an inexpensive refrigerator for extra storage in our basement, and it fulfills its purpose well. The refrigerator has plenty of room, and the freezer space is more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont get all the modern features but the price was great and she works even better!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia 18 cubic ft fridge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the fridge, bought as extra to hold drinks and frozen items as our side by side freezer doesn’t hold much. For the price point, it’s a nice fridge with a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as our 2nd fridge - used in garage- mainly for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet. We don't even know that it's running. The freezer is a lot bigger than the one we had. I am so happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. The gentleman were very nice and gentle with the refrigerator and very nice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ShahitaA, thank you for sharing your positive experience with your Insignia refrigerator purchase at Best Buy! It's great to hear that you received excellent customer service and that your new refrigerator is meeting your expectations. Enjoy your new appliance! - James | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the cost, shipping and delivery were easy and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for Fit right in the space of my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it for my Mother and she was excited about the choice and how she didn’t have to lift a finger because of the excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Top freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect fridge for my new house. I love the glass shelves which makes it easy to clean and all the storage space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great second refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator seems more spacious than the one replaced. Truly like the no handle design. Interior design allows for better organization of contents.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Space saver - Great capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, space saver with enough capacity.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Quick! Thank you for your review! We're happy to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a great space saver with enough capacity for your needs. It's wonderful to know that you're satisfied with its performance. If you have any questions or need further assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator Mania

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Delivery and install went smoothly. This is exactly what we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing. I had a very tight space I could fit it and this worked perfectly!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that it fits perfectly in your space and meets your needs. Your feedback is invaluable to us, and we appreciate you taking the time to share it. If you have any further questions or need assistance, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good fridge, good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for the price, not to happy that it doesn’t come with an ice maker, but they do sell the attachment separately so I guess there’s that! But can’t really complain overall.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase that was a necessity, our 4 year old GE refrigerator went out and we needed to get a repair person who came a week later. So this helped out. It’s small but it seem like a very good refrigerator for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little refrigerator for a reasonable price. We use it for drinks and overflow from the kitchen fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge/freezer! Surpassed our expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. We bought this as our secondary fridge/freezer in our garage and it's done just the trick. My favorite part of this freezer is that there's a light!

    I would recommend this to a friend