Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2885 reviews
(2,885 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for money. Plenty of room and good number of shelf on the doors
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend- Cons mentioned:Door
Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Even has an alarm to let you know you left the door open. Just make sure you push the freezer door shut well.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good fridge for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, good price for the fridge. We bought this for the lake cabin and wanted a good fridge for a decent price.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend Rated 5 out of 5 stars
GREAT Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a great refrigerator it coos good and the freezer freezes good.I would recommend this refrigerator.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The kitchen is perfect addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the quality and price it’s an excellent purchase. I’m so completely satisfied with my refrigerator.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Just the perfect size for my kitchen… it’s roomy enough both the freezer and the ref compartments..
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
White insignia 30 inches refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable and works very well very simple refrigerator with nice glass shelves.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi vsam65, thank you for the positive feedback! We're glad to hear that you find our refrigerator affordable, efficient, and user-friendly. Our glass shelves are designed to be both functional and aesthetically pleasing. We appreciate your support and hope you continue to enjoy our product. If there’s anything we can do to improve our offering, please let us know! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Size
Rated 5 out of 5 stars
Very efficient and useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a second refrigerator that we needed for my garage, its very spacious and efficient. It was delivered with great care.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should cold and if you want colder it gets it done
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're glad to hear that the fridge is performing well and meeting your cooling needs. If you have any other feedback or need assistance, feel free to reach out. Enjoy your perfectly chilled items! - Carl | Insignia Products
- Pros mentioned:Space
Rated 5 out of 5 stars
Review on Insignia fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on this product. I like that you csn look into the refrigerator and sre what's in the bins Good storage space
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Prefect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the size of kitchen we have. Does what its supposed to do.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that the Insignia refrigerator is a perfect fit for your kitchen! It's always great when a product does exactly what it's supposed to. Thank you for sharing your feedback! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Space
Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my home and very spacious .I would definitely recommend this fridge to my family and friends
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Perfect for the Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful fridge, gets cold super quick and more spacious than i thought! Easy delivery too
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
BestBuy at my Rescue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody gets a lemon every now and again. Just seems more infrequent these days. Geek Squad delivery was on time, got into the house after they unboxed it. 5 STARS ON THE DELIVERY PART. Professional and very quick. After they left, I pulled off all the tape, and styrofoam and cardboard that was protecting the inside. Grabbed the manual and gave it a quick read. It said the frig needed to sit for a couple of hours after delivery for better cooling. ??? So I decided to wipe down the inside for a quick clean as suggested in the manual. Frig in appearance was almost perfect, there was a scuff or some kind of glue or scratch on the main door. I tried to clean that, but could not be removed. No big deal for me, this was a basement frig for backup and beverages. Wasn't concerned about appearance, color or size really. Just needed a working frig asap. (it was ordered the night before on the phone) Got her plugged in and threw two Ruuvi temp and humidity Bluetooth trackers along with a mechanical one. Then I set the temp to it's lowest possible temps and then wait for temps to drop. When the temps hit 40 degrees, I transferred my food in my main frig to this one. Temps in the main one was at 45 degrees, why I needed another frig and waiting to get that repaired. Now the new frig hit 45, same temp as the food. Took a while, but the temps started to drop. Problem right away, the temps never dropped any lower that 40 in the back. Up front of the frig by the door, it was 41. I wasn't sure what was going on. I check the temp settings, still on high. Freeze seemed cold but do not know the temps in it. Wasn't needed as of yet. I pulled the frig out from the wall more to give more breathing room to 5 -5 1/2", more than what the manual is asking for 4" space. Nothing above the frig, wire rack shelving on one side. So open air in all directions in a basement that sit around 61-62 degrees in the winter. Sadly, after giving the frig 5 days to work, I decided to call BB and return it. That was the last thing I wanted to do but needed to be done. I give BB customer service 5 plus stars. They made it so easy, all the while talking to a nationwide customer service. I had talked to at least 3 people in two days as I decided to order another brand frig from BB which had the best prices around, AGAIN I was shocked by that. So it was a no brainer buy from BB. Service was outstanding, even with not talking to the local store and figured that was going to be a nightmare. I'm just saying with the easy of order to delivery, then return and reorder couldn't have been any better. I'll be shopping there first before I look anywhere else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Btb601,
Thank you for taking the time to review our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-stainless-steel/6472692.p?skuId=6472692
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was great and exactly what i was looking for.
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, really cools down inside the freezer. I love the way the stainless makes my kitchen look.
I would recommend this to a friend - Cons mentioned:Door
Rated 3 out of 5 stars
door hinge makes noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great. I had them come out to reverse the doors, now the fridge sounds like metal is rubbing on metal when I open and close the door. It also makes a clunk. Trying to get through to cust support 2 1/2 wait they say!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Best Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love my new Insignia stainless steel refrigerator. It has so much more room inside than I thought. So very pleased with my purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! It is working well so far, issues currently.
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Decent fridge at an affordable price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fridge but no lights in the freezer and therefore quite a basic refrigerator at an affordable price!
This review is from Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend















