Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious. Love the door timer feature for those that have kids that leave the door open. Easy setting
I would recommend this to a friend Just what I need ❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Great value. Perfect for small household
I would recommend this to a friend- Cons mentioned:Door
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great. Upon delivery the door had 2 small dings in it. But fully functional fridge and freezer.
I would recommend this to a friend - Pros mentioned:Size
Good Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, works well, plastics in shelves are a little brittle but they clean well. Looks sleek and is a good size for counter depth
I would recommend this to a friend - Pros mentioned:Overall performance
God service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, that's what I needed. Very usefull, excellent quality
I would recommend this to a friend - Pros mentioned:Space
Decent fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has decent space and the shelves are ideal for this fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice and inexpensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, installers broke it but good, I also have another one in my job worksite and it’s been going on for 3 years now
I would recommend this to a friend - Pros mentioned:Size
Great size
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great for my office. Love that it has a door alarm. Great size!
I would recommend this to a friend - Pros mentioned:Price
Community Chapel Church
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for my church. Best investment. Reasonably priced, works great, perfect for what was needed.
I would recommend this to a friend Love the new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes to the yes you will not be disappointed so run don't walk they got a new lower price wish I would of waited now could of saved money
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're so glad to hear you're loving your new refrigerator and that it’s been a great addition to your home. We understand how it feels to see a price drop after a purchase — but we’re happy to know you’re still satisfied with the value and performance. Your excitement and recommendation mean a lot to us! If you ever need assistance or have questions, we’re always here to help. Ivy | Insignia Support
- Pros mentioned:Space
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works well and very spacious for me it's a thumbs up
I would recommend this to a friend Serious issues with reversing the doors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem 1: Step 5 of the instruction says "Unscrew the two screws holding the bottom hinge, then remove the bottom hinge from the refrigerator." This is not possible with a screwdriver because there is a third screw coming up from underneath which can only be removed with an end wrench (preferable ratching) after blocking the unit up (I used a scrap of 2x4 laid flat.) The leveling foot also must be removed. Getting the screws started after moving the bracket to the other side is tricky but doable. Problem 2: The original top hinge cover has some holes in it. When I removed the cover (in step 2) I noticed a cable and something clipped to the underside of the cover. I now assume it is the speaker for the alarm but here is no mention of it in the manual. In step 13, the cover from the original non-hinge side is moved to this side; but it has no holes nor clips to hold the speaker. Consequently, the alarm is barely audible. I spent an hour on the phone, got transferred several times, but was unable to connect with anyone that had any clue about technical matters. I gave up when I got transferred back to where I started. Everything else about this refrigerator seems OK so far (I've only had it one day) but be wary if you need to reverse the doors.
No, I would not recommend this to a friendAvoid
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with this product and with best buy. Ordered in in August. After a few days of this unit operating, it started to beep loudly, and the 5th and 6th LEDs in the fridge would blink on and off, indicating a temperature sensor failure. After 7 months, and 4 visits from their technicians, they finally allowed me to swap the fridge out. When it was delivered, the new unit came with a severely dented door. Additionally, the floors in my kitchen were visibly scratched and damaged as a result of the delivery. This was my first and will be the last delivery I get from Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Size
Hunting refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our hunting cabin, has not disappointed, perfect size and works perfectly!!!
I would recommend this to a friend - Pros mentioned:Price
Best price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect frig with no frills. Cannot beat the price and free delivery.
I would recommend this to a friend - Pros mentioned:Space
Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and spacious. Installer very friendly and informative
I would recommend this to a friend - Pros mentioned:Size
great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spacious fridge and greap price. delivery was quick and simple. i would highly recommend
I would recommend this to a friend - Pros mentioned:Noise level
Great little refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean lines, quiet, glass shelves in both refrigerator and freezer compartments.
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! After much consideration and review i decide on the Best buy refrigerator. Best Buy definitely had the best warranty and service. Been happy with my decision and soon after i need another referigerator and purchased a second refrigerator. I will continue be a happy Best Buy customer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for choosing Best Buy for your refrigerator purchase, Craig! We are thrilled to hear that you found great value in our products and appreciated our warranty and service. We look forward to continuing to meet your needs and provide you with excellent customer service in the future. Thank you for being a loyal Best Buy customer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator perfect size ,great deal .Very roomy.
I would recommend this to a friend