Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
my new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator works great and good price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that you're loving your new refrigerator! Providing high-quality appliances at a great price is what we aim for. Thank you for choosing us, and we're glad the refrigerator is meeting your expectations. If you ever need assistance or have any questions, feel free to reach out. We're here to help!
-Carl | Insignia Support
- Pros mentioned:Noise level
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new refrigerator. Works great and nice and quiet!
I would recommend this to a friend - Pros mentioned:Size
What a Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for an Amazing Price! Fit in the space needed like a glove.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with adequate space for freezer and vegetable compartment
I would recommend this to a friend - Pros mentioned:Size
5 *!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little refrigerator for in the garage! Well worth it!
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator .The box that was pack in was great to keep it from getting damaged when loading in to take home
I would recommend this to a friend Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on 3/16/24. I took my measurements in and the salesman said this one would fit in my small kitchen. They could take the doors off to make it fit. Upon delivery the two men who were very good and they showed me that it would not fit, doors on or off. Left in my dining room. I had to pay $1,000. to have the metal door frame removed and repair the opening. Condo I live in was built in the 1940's. I do accept responsibility that the thought of them taking it back and then having to wait for another refrigerator that would fit was too much of a hassle. However since I have owned it I have frost in the freezer. The sounds of chunks of ice sliding down the inside back of the unit. I did not want an ice maker so I know that's not the problem. I have called for service and the women from my extended warranty contacted me to set up a delivery a service date. I have the 1 year manufacturer warranty also. I know the company that is assigned will do their best. I want to know why Best Buy isn't using the manufacture warranty and having their dedicated Insignia repair people look at my fridge? At this point I want to return the unit and purchase one that is smaller. I don't mind paying more as long as I get a refrigerator that works. I wanted to like this one. I will try to contact Insignia to see if they can help me return this unit to Best Buy. I have purchased many items from Best Buy and this has been the first time I wanted to return my purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your concerns about your Insignia refrigerator. We apologize for the inconvenience and frustration caused by the initial delivery issue and subsequent problems with frost and unusual noises. We understand that you're seeking a solution that meets your needs, and we appreciate your loyalty as a valued customer. We'll pass on your feedback to our team to ensure we improve our product and service offerings. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Noise level
Awesome fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice fridge that barely makes any noise. It looks greatand it is really spacious
I would recommend this to a friend - Pros mentioned:Size
Nice Fridge. Affordable.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at a great price. And lots of room for your cold beers. lol
I would recommend this to a friend - Cons mentioned:Door
Great refrigerator for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for our garage. Only negative is the method to open the doors. Prefer a handle.
I would recommend this to a friend - Pros mentioned:Size
NICE FRIDGE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cheap fridge...roomy and works great and runs quiet
I would recommend this to a friend I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It's very well made, cools well on every shelf. I would buy again.
I would recommend this to a friend- Pros mentioned:Space
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and bright. It does make some noises which worries but the alarm door reminder bell very helpful
I would recommend this to a friend - Pros mentioned:Overall performance
On the fence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The racks built up moisture which is odd. But, the refrigerator seems to run well.
I would recommend this to a friend Fridge: Perfect From Purchase to Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone from the store personnel to the delivery team did a wonderful job and we can't say enough about the fridge. It surpassed our expecations and the delivery team installation was very professional and went very smoothly! Thank you Best Buy and everyone involved!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We’re glad to hear that your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator exceeded your expectations from purchase to delivery. It’s fantastic to know that the store personnel and delivery team provided professional and smooth service. Your satisfaction is our top priority! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Air tight doors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps a good temperature inside with air tight suction on both doors. Worked well so far.
I would recommend this to a friendSmall fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my garage. And the price was exactly what I wanted to spend!
I would recommend this to a friendInsignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Has light in freezer and beeps if door is left open. Does show fingerprints. Drawers are on the smaller size
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great fridge Its perfect for keeping anything cool
I would recommend this to a friend- Pros mentioned:Space
Refrigerator excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, confort, big and clean ,space good,service excellent refrigerator.
I would recommend this to a friend