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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.5 out of 5 stars with 2873 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,873 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice and spacious, it doesn’t have a ice maker but that’s not a big deal for me

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Very spacious. Beautiful inside. Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunatly the fridge came dented and installation was not given . Once the movers saw we were on the 2nd floor they said it would be impossible or wouldnt fit . That was completly false . They didnt even want to remove or dissamble anything. Me and my spouse did it with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small fried to fit space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it about 3 weeks. So far it is fine. Ther e were limited choices for a fridge that would fit my space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Nancy, for choosing our refrigerator! We're glad it’s fitting well in your space and meeting your needs so far. If you ever have questions or need support, we’re here to help. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and the pricing, it’s a good brand. No problems on our end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for outdoor shed Worked well this summer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new fridge for a tight space and this was a perfect fit

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for its price. Very spacious and fits well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers awesome customer er service - no questions asked! Lot it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Insignia 18 cu.ft fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge, not to big but have a lot of compartments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth deliver but some damage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver was quick I am finding some damage on the inside of the fridge and there is no number to contact.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! We’re glad to hear the delivery was smooth, but we’re sorry about the damage inside the fridge! That’s definitely not ideal. If you need assistance, Best Buy’s customer support should be able to help. You can visit their Support Page or check your order details for contact options. Hope it gets sorted out quickly! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect ref

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item, which is working well despite some physical damage. I was offered a significant discount so I decided to keep it. The refrigerator has been with me for approximately ten days now and is functioning perfectly. The Best Buy team was professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her new fridge.............!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product. The staff was really friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable and sleek refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator was affordable, stainless steel and simple which is all me and my husband need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, for now it’s working fine… hope it stay like thar

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect and so nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge. We added this to our kitchen as a secondary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a dent in the upper right hand back corner that I didn't notice until after the installation, watched the installers from the moment they got here so I'm pretty sure this happened during shipping cross country or manufacturing. But best buy was nice about it and gave me 2 options and took a partial refund. The dent is not too noticeable so I'm content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge and freezer. Easy set up. Delivery guys did an amazing job swapping the old for the new. Very satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Happy, for your review! We're thrilled to hear that you're very satisfied with your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know the setup was easy and that our delivery team did an amazing job. Enjoy your new fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my birthday on my birthday and i love it

    I would recommend this to a friend