Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- SKU:
- 6472691
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Love the clean finish worked great for our Airbnb
I would recommend this to a friendBest fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service at Best Buy was exceptional. We love the look of our new fridge and it has a perfect size freezer and drawers. Highly recommended
I would recommend this to a friendBEST BUY forever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is of very good quality, and the attention is extremely good and pleasant
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback, JoseG! We're glad to hear that you are satisfied with the quality of the Insignia™ refrigerator and the level of customer service you received. If you have any further questions or concerns, please don't hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Great, compact fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. We’re using it for a bonus garage fridge, works great. Freezer space is a bit small, but the primary purchase driver was the refrigerator space, and this offers plenty.
I would recommend this to a friend- Cons mentioned:Condition
Damaged
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged, Best Buy reduced price when we kept item.
No, I would not recommend this to a friend Textured front pannels
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass shelves, looks great inside, but exterior is textured on both front panels like a full size freezer.
I would recommend this to a friendNot worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator doesn't do its job. Ice cream gets soft, soda and milk isn't cold enough with the temp turned all way up on fridge and freezer.. You hear weird noises like metal grinding. Item came broken and with dents the first time got a replacement 2nd one does exact same thing first one did just fewer broken parts and dents
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We appreciate your feedback and understand how important it is for your appliance to perform optimally in your home. Your experience provides us with valuable insights that can help us improve future products. We’re committed to continually enhancing our offerings to ensure customer satisfaction. Thank you again for your feedback! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge so far. No problems. I also like how the fridge chimes if it’s left open
I would recommend this to a friendGood stuff
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service by the best buy team as per usual
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both the product and the service provided by our team. Your satisfaction is our top priority, and it’s wonderful to know that we’ve met your expectations once again. If you have any other comments or need further assistance, please don’t hesitate to reach out. We’re always here to help! - Carl | Insignia Products
Update apartment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updating our small rental. Looks great and will be a nice upgrade to looking modern.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's awesome to hear! The Insignia™ refrigerator is a great choice for a modern look and energy efficiency. Enjoy the upgrade in your rental space! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Fit CA mom
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents fridge died on Saturday and the fridge was delivered on Guesdsy. The love it
I would recommend this to a friendAnnoying hum from compressor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's annoying buzzy when the compressor kicks in. Temps seems to be okay and fridge/freezer area are decent, but that annoying hummm will get ya.
No, I would not recommend this to a friendHappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator and I must say that delivery guys were so awesome Johnny and the gentleman I believe his name is Earnest were very professional, courteous. By far the best I have met yet !!!!
I would recommend this to a friendRefrigerator review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful men and quick install. Friendly and good customer service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KellyW! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're pleased to hear that you had a positive experience with the installation and customer service. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this refrigerator! Looks even better in person! I really like this purchase! Highly recommend!
I would recommend this to a friendStill not sure its a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it maybe a good unit, but makes a lot of noise. Every time one opens door it starts running. Temp Control is 3 push button.
No, I would not recommend this to a friendNo enforcement of mask protocols
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First refrigerator that was delivered was damaged and the delivery people were absolutely terrible. Wouldn’t wear a mask Don’t use J D Hunt. Second refrigerator delivered was better with better delivery
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this product. It runs smooth and alert you if the door is open too long.
I would recommend this to a friendJanet Steward
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought refrigerator for son. They delivered to my sons house within time so far so good may buy a stove from Best Buy in the future.
I would recommend this to a friendNice fridge for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge! A little bit on the compact side but looks great. The sides are not stainless steel, but rather a gray paint. Good price!
I would recommend this to a friend