Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- SKU:
- 6472691
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Ms.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase,salesman was not pushy,rushing me,fair price,very nice gentleman,and the delivery guys were very nice friendly,careful gentlemen too
I would recommend this to a friendSolid for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge even though I gave it 3 stars. It's a second fridge, a backup. It does exactly what I need it to do. It's a bargain. The plastic shelves inside are not very solid compared to more expensive refrigerators, but I've had no issues. We bought the ice maker and my husband installed it. One nice feature is it beeps when the door is left open. It comes in handy.
I would recommend this to a friendWin
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service I had pro lems but Best Buy geek squad took care of me
I would recommend this to a friendNew chime
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new chime when you leave the Refrigerator door open or the freezer door open. it's a very good added addition.
I would recommend this to a friendNice fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and looks great. Delivery went to the the wrong location, but was a good purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nick! Thanks for purchasing our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator. We are very sorry for the inconvenience due to wrong delivery location. We hope we can still make it up to you. If you need any assistance with your appliance, you can always contact our Insignia Support: 1-877-467-4289. We hope you have a wonderful day! - James | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra fridge for the garage. It works well and is a good value for the money.
I would recommend this to a friendClassic and beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, affordable freezer. Classic styling in stainless steel. Luv it.
I would recommend this to a friendWorks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction around the gaskets is strong! Circulation of air is great and the inside shelves are organized in a practical way.
I would recommend this to a friendMY NEW STAINLESS STEEL FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ENJOYING MY KNEW REFRIGERATOR love the COLOR AND THE COOLINES OF IT
I would recommend this to a friendNEW REFRIGERATOR FOR RENTAL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE WERE GLAD WE COULD SEAECH ON THE INTERNET, GO INTO THE STORE AND EASILY MAKE THE PURCHASE
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good freezer. Only con I think is only 3 settings for setting temperature. It would be nice if they had a few more options.
I would recommend this to a friendMr. Little
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent freezer/refrigerator... It's dual ability to be either is really awesome and comes in handy for large parties...
I would recommend this to a friendNegrette
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator. Very happy with it , keep groceries very fresh.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're thrilled to hear that you love your new refrigerator and that it's keeping your groceries fresh! Your satisfaction is important to us, and we're delighted that our product meets your needs effectively. If you have any further feedback or questions about our products, please feel free to reach out. We're here to assist you in any way we can!
-Carl | Insignia Support
Excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved my first buying experience with Best buy and will definitely be shopping with them in the future.
I would recommend this to a friendgood so far
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good so far. no issues hope it says like that and last long. good one.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for in the garage. Tight seals so always cold and the doors are easy to close and stay closed.
I would recommend this to a friendGreat for rental property and more.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is an excellent buy for rental property that I own. One of the drawers broke , but I will be contacting customer service for this problem.
I would recommend this to a friendBest Value for money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best value for money refrigerator we have owned. Highly efficient and reliable.
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great look and feel. Have only owned for a short time so no comment on the longevity, but I have other Insignia products that haven't given me any issues
I would recommend this to a friendDefective fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work properly. Will not hold correct temperature and my food is at an unsafe level. Stopped working correctly after a couple weeks. Trying to get Bestbuy to fix it but sent someone that said it’s working fine even though the temp is off about 10 degrees at the highest setting. Please fix my fridge or replace it Bestbuy!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for taking the time to share your experience with the Insignia – 18 Cu. Ft. Top‑Freezer Refrigerator with ENERGY STAR Certification. We understand how stressful and frustrating it must be to have a refrigerator that isn’t holding a safe temperature, especially after it began having issues so soon, that’s absolutely not the experience we want for our customers. Our team is available at 877‑467‑4289 or insigniasupport@bestbuy.com to review this further and work toward a resolution. Thank you again for sharing experience.
Darshan | Insignia