Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Customer reviews
Rating 4.5 out of 5 stars with 2006 reviews
(2,006 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery person dropped it on the front porch and left.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about your delivery experience. It’s important to us that our customers receive their items with care. We will address this issue with our delivery team to ensure better service in the future. If you have any further concerns or need assistance, please contact our customer service team. We appreciate your understanding and patience. Keith | Insignia Support
Rated 1 out of 5 stars
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought exactly 2 years ago stopped working already
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that your product stopped working after two years. This is certainly not the experience we want for our customers. Please reach out to our customer service team so we can assist you with this issue. We appreciate your patience and understanding as we work to resolve this for you. Thank you for bringing this to our attention. Keith | Insignia Support
Rated 1 out of 5 stars
Freezed my food
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 20 days. Froze my milk. Best Buy wouldbt allow a return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for taking the time to connect with us about your concern with your Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this refrigerator since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received and damaged product and I still haven't been reimbursed.
No, I would not recommend this to a friendRated 1 out of 5 stars
GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT WORKING AT ALL EVERYTHING IS HOT NOT COLD EVERYTHING SPOILED
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user839985,
We are sorry for your experience with this product. Hearing your feedback helps us to continue to improve the quality of this product. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Dented door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived with 2 dents in the door front. Disappointed
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user677637,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support













