Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$449.99
Save $250
The comparable value is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 2006 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,006 of 2,006 reviews
  • Rated 1 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person dropped it on the front porch and left.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear about your delivery experience. It’s important to us that our customers receive their items with care. We will address this issue with our delivery team to ensure better service in the future. If you have any further concerns or need assistance, please contact our customer service team. We appreciate your understanding and patience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought exactly 2 years ago stopped working already

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that your product stopped working after two years. This is certainly not the experience we want for our customers. Please reach out to our customer service team so we can assist you with this issue. We appreciate your patience and understanding as we work to resolve this for you. Thank you for bringing this to our attention. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Freezed my food

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 20 days. Froze my milk. Best Buy wouldbt allow a return

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this refrigerator since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received and damaged product and I still haven't been reimbursed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT WORKING AT ALL EVERYTHING IS HOT NOT COLD EVERYTHING SPOILED

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi user839985,

      We are sorry for your experience with this product. Hearing your feedback helps us to continue to improve the quality of this product. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dented door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived with 2 dents in the door front. Disappointed

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi user677637,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Insignia Support BBY-ExBrand_Insignia