Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Great extra refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge for me. It’s an extra for the garage so size is good and does the job. Very happy with the purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MargoS,
Thank you for your kind words! We're so glad to hear that the refrigerator is a great fit for your garage and that it's doing the job just as you hoped. We designed this model with versatility and everyday convenience in mind, so it’s wonderful to know it’s meeting your needs. Patricia | Insignia Support
- Pros mentioned:Capacity, Overall performance
Frigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My frigerator is awesome plenty of room it worksreal good
I would recommend this to a friend worth every dollar that I paid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother needed a refrigerator that was simple. she didn't want anything 'smart'. she didn't want ice or water in the door. just a refrigerator. no bells or whistles. so this was the perfect size for the price. the freezer space was very big and roomy. i like the adjustable shelves. i loved that i had the option to switch the door handle to either side.
I would recommend this to a friend- Pros mentioned:Size
Just what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just what I needed. I wanted another fridge for only food I cooked or food that was already prepared and this is the right size so now I don't have to go back and forth.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Lots of space. I will be getting the parts so it can make ice automatically.
I would recommend this to a friend - Pros mentioned:Capacity
Great standard-sized fridge for a nice price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome replacement for our old fridge, overall the cubic volume is slightly bigger than our old unit, has more shelves and storage space in the doors, and believe it or not it came with a free ice tray (lol), The handles attach securely, you can swap the sides that the door hinges attach to if you need to, and the adjustable legs on the front make it very easy to adjust the tilt to get the doors to swing closed nicely if left open. Will it last as long as our old fridge, which made it from 1997 to 2024? Only time will tell, but the components in the back look very well constructed and much more modern than our old fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We're delighted to hear that it has been a great replacement for your old fridge and that you appreciate the additional storage space and features.
We understand your concern about its longevity compared to your previous fridge. We take full responsibility for ensuring the quality and durability of our products. If you encounter any issues or have any questions, please don't hesitate to reach out to our customer support team. We're here to discuss alternative solutions and ensure you have a positive experience with our products.
Your satisfaction is our top priority, and we appreciate your support. Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Capacity, Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit fits perfectly, very simple. Clean lines, spacious freezer.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Best fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very quiet and very efficient. Simple controls. Very l9w electric consumptions. Very spacious.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We’re thrilled to hear that the product is delivering excellent quality and performing efficiently while staying quiet and energy-conscious. It’s also great to know the controls are simple to use and that the spacious design is meeting your needs. We truly appreciate your support and are glad it’s been a reliable addition to your space.
Keith | Insignia Support
- Pros mentioned:Capacity, Size
Small but Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was perfect for what we needed in our office space. Small enough to fit inside a room, and spacious enough to cover the needs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're delighted to hear that the refrigerator is perfect for your office space. It's great to know that it fits well inside a room while providing ample space to meet your needs. Keith | Insignia Support
- Pros mentioned:Capacity, Size
Unbelievable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for a unbelievable price, its such a perfect size as well, the inside has so much space too,cant go wrong with it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic to hear! We're so glad you found it to be a great item at an unbelievable price and that the size and interior space are perfect for your needs. We appreciate your positive feedback! - Carl | Insignia Products
- Pros mentioned:Capacity
Nice Roomy Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase of this refrigerator. I needed an extra one to store the holiday cookies and dishes I will be making. Plently of room inside, so it serves my purpose nicely. I recommend this refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Perfect backup Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so that way we had an extra refrigerator in the upstairs part of the house. Works like a dream and runs great. Fits nicely into the laundry room with plenty of space to hold all the extra stuff for the kids and grandparents that live on the second floor without them having to come down stairs all the time.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is just right. Quite. No issues so far.enough storage for the extra drinks
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great review! We’re happy the fridge is running quietly and giving you the extra space you need—especially for those extra drinks!
— Shiela | Insignia Support
- Pros mentioned:Noise level, Overall performance
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! Perfect for our garage. Low noise consistently cool. No issues at all!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the wonderful feedback! We’re thrilled to hear that the fridge is a perfect fit for your garage and that it’s running quietly and consistently. It’s great to know it’s been reliable and hassle-free for you.
Keith | Insignia Support
- Pros mentioned:Noise level
Basic Fridge For A Decent Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great Fridge to use as a secondary fridge or for the garage. It has a great price and is quiet. There are two areas of concern. First of all, there is a slight lip in the back on the bottom shelf which makes it difficult to place 12 packs of soda. The other concern is that the light is place in such a manner that it is difficult to get to and does not provide adequate lighting. Not a big problem if it is in a well lit area but makes those late night snacks raids less stealthy.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Decent Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for the garage! Took several days to get to optimal cooling but seems to be regulated now but not on the recommended temperature setting. Bit freezer and refrigerator have temps lowered to cool & freeze at the desired temperatures.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, fits perfect freezes perfectly, works
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
My Refer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for apartment . lots of space. Cools fantastic
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
More bang for the buck.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge for additional cold/freezer storage at our camper. Was impressed with how much capacity it has, and the quality for the price. Super quiet when it runs, can’t even tell it’s on. Highly recommend!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulS! It sounds like you made a great choice with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! Having extra cold and freezer storage at your camper must be really convenient. It’s fantastic to hear that it’s both spacious and quiet We are looking forward doing business with you again. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Size, Temperature control
Great fridgr
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect second fridge- huge size ans can be freezer or fridge. Keeps it all very cold, beeping if door is left open
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're delighted to hear that you find the fridge perfect as a second unit, with its huge size and versatility to function as either a freezer or fridge. It's great to know that it keeps everything very cold and has a helpful door alarm feature. If you have any further comments or need assistance, please feel free to reach out.
Keith | Insignia Support