Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
This Refrigerator is a WINNER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent Refrigerator. It has much more space than our old refrigerator which was a Frigidaire. I would have given it 5 stars but the reason I gave it 4 stars was because at the top where you are suppose to store your ice-trays the space was not wide enough for us to put ice trays but if I had to buy this refrigerator again I wouldn't hesitate to buy it again. The price was right as well and the people who brought our refrigerator was very professional. They broke down the old refrigerator so they can easily take it out of our very narrow space. These guys did not mess around. They didn't waste anytime in getting the job done. I was very impressed with everything, the new refrigerator and the guys who installed our new refrigerator. Thank you so much for good customer service. Sincerely, Gregory
I would recommend this to a friend - Pros mentioned:Overall performance
WORKS AMAZINGLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing fridge. It honestly works too good. 10/10 would buy. You can change the handles on either side and it cools everything fast. if you place stuff in the back of the fridge and i mean the very back it gets ice crystals which is a good thing in my book because....the fridge actually works very well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Love the enthusiasm, Kiersten! Sounds like this fridge is doing an outstanding job—especially with those ice crystals in the back. Thanks for the awesome review!
— Shiela | Insignia Support
- Pros mentioned:Overall performance, Temperature control
Worth the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice refrigerator that was inexpensive and looks good. Stays very cold.
I would recommend this to a friend - Pros mentioned:Overall performance
NEW LOYAL CUSTOMER FOR LIFE!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on the fence about going through Best Buy as I had always thought it was expensive. Boy was I wrong..they have some of the most competitive pricing the people are not only knowledgeable and helpful but also they are not pushy and I felt comfortable making purchases myself without having to drag my husband with me. The fridge is excellent the delivery and install was fast and done in a very professional manner. I will now make all my major purchase through Best Buy and will let everyone know about the great prices but also the excellent warranty program that is top notch. If you are reading this don’t even think about going anywhere else I promise you’ll be satisfied!! Thank you!!
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great Second Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator with top freezer for our finished lower level. Fit perfect in the small space we had for it. All we had to do was remove the taping inside the refrigerator, put on the door handles and plug it in. Works beautifully for our needs.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap fridge works great for the money. Needed something while they were working on kitchen. This did the job.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Nice Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fits in a tight area nicely. Clean and runs quietly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback! We're glad the fridge fits perfectly and runs quietly—enjoy the cool convenience!
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Size
Good little fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good low budget refrigerator. No bells or whistles just a good apartment size refrigerator. Haven't had it long but it seems to fit our needs and works quite well.
I would recommend this to a friend - Pros mentioned:Size
Great buy! Or you could say a Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price we could find anywhere for a basic refrigerator with a good sized freezer. Great second refrigerator!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Great! Thank you for your fantastic feedback! We're delighted to hear that you found the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator to be a great buy and at the best price. It's wonderful to know that it serves as a great second refrigerator with a good-sized freezer. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Capacity, Size
Refrigerator Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for a second fridge. We needed a second refrigerator for extra storage. This one is perfect.
I would recommend this to a friend - Pros mentioned:Noise level, Temperature control
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a small refrigerator, and we found it with the Insignia we are very happy with it ,its runs very quiet,and keeps the food and drinks perfect ,would give this baby a five star rating,very pleased
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly and keeps everything cold. Perfect size for my family.
I would recommend this to a friend - Pros mentioned:Overall performance
Quick, painless delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for the garage. It is a no-frills, basic unit. It was set up by the delivery team in less than 15 minutes with no problems or glitches. My old refrigerator was taken away at the same time, which helped me considerably. It keeps my food and drinks nicely chilled.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We're so glad to hear it's the perfect fit for your garage and that the delivery and setup process was smooth and hassle-free.
It’s great to know the fridge is keeping your food and drinks nicely chilled, and we’re happy the haul-away service made things even easier for you. We appreciate you taking the time to share your experience! Ivy | Insignia Support
- Pros mentioned:Noise level, Overall performance
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. Quiet and keeps food cold and frozen.
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Easy to clean. Keep food cold enough!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works as expected. Keep food cold enough and easy to maintain it clean on its surface. Sometimes it makes noise that sounds like small ice popping or cow mooing. It doesn't bother us if we turn the TV on.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
I would definitely purchase again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator of good quality! I am very satisfied. I bought it as a second refrigerator for my rec room. It is very roomy. And it is very nice. Lots of space. And it works great! I would definitely recommend.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Great fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased during a great sale! Super satisfied with this refrigerator. Small, neat, and very roomy inside!!!! Recommended to all of my friends.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully! Great quality and very spacious
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We're so glad your Insignia product works beautifully, offers great quality, and is very spacious. Enjoy its performance! - Carl | Insignia Products
Perfect Garage Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the extra Space for parties especially living in Arizona. I like having the flexibility of shelf height when needed for my extra lrge containers or baking racks when marinating my meats. Cleans easy when spills happen
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dorothy, thank you for taking the time to share your review of the Insignia 18 Cu. Ft. Top‑Freezer Refrigerator with Handles. We’re glad to hear that the extra space has been so helpful for parties, especially in the Arizona heat, and that the adjustable shelves and easy‑to‑clean design are working well for your larger containers and meal prep needs. Thank you again for taking time to share your experience.
Darshan | Insignia
- Pros mentioned:Overall performance, Temperature control
refriaeratoe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigator works very good and our old one didnt keep everything cold and the one does thank you very much
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the refrigerator is working well and keeping everything cold, especially compared to your old one. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Keith | Insignia Support