Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and unexpectedly quiet. The lifespan may be shorter, but it's definitely worth more than the price. Everything—from buying it, being contacted by Best Buy for delivery, to having it delivered to the third floor without an elevator and hauling away the broken one—was as smooth as it could be. Very satisfied.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the detailed and thoughtful feedback! We're glad to hear you're enjoying the spacious and quiet performance of the unit, and that the entire process—from purchase to delivery and haul-away—went smoothly. It's great to know the value exceeded your expectations, and we truly appreciate your satisfaction and support.
Keith | Insignia Support
Perfect Garage Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the extra Space for parties especially living in Arizona. I like having the flexibility of shelf height when needed for my extra lrge containers or baking racks when marinating my meats. Cleans easy when spills happen
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dorothy, thank you for taking the time to share your review of the Insignia 18 Cu. Ft. Top‑Freezer Refrigerator with Handles. We’re glad to hear that the extra space has been so helpful for parties, especially in the Arizona heat, and that the adjustable shelves and easy‑to‑clean design are working well for your larger containers and meal prep needs. Thank you again for taking time to share your experience.
Darshan | Insignia
- Pros mentioned:Capacity
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great product!! Love the LED light inside!! Huge space on freezer
I would recommend this to a friend - Pros mentioned:Capacity, Size
Nana
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a great buy. Size is perfect and stores a lot of food
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, NanaUnicorn, for your wonderful feedback on the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you find it to be a great buy with the perfect size and ample storage for your food. Your positive experience means a lot to us! Jeth | Insignia Support.
- Pros mentioned:Capacity, Temperature control
Perfect Spare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator for our spare downstairs unit. Freezer works perfectly. Has enough space for our purposes. Refrigerator is space efficient and keeps food and drinks cold. So far, so good. I would purchase again.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Nice Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the refrigerator for about a month now and so far, I'm really happy with it. Works well and very quiet.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Very good refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for the break room at my son's auto repair shop and they all love it! It has lots of room for everyone there to use and looks great! I have many Insignia appliances from Best Buy and all are great!
I would recommend this to a friend - Pros mentioned:Size
Good project for a fair price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, good size, simple when all the bells and whistles are not needed.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it a month so far so good no problems at all. It’s just exactly what i need.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We are pleased to hear that you have had no problems with the product after a month and that it is exactly what you need. Your satisfaction is important to us, and we are committed to providing you with high-quality products that meet your needs. We appreciate your support and look forward to serving you again.
Keith | Insignia Support
- Pros mentioned:Overall performance
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and works just as well as other fridges. Minimalist yet very effective
I would recommend this to a friend - Pros mentioned:Size
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple but great refrigerstor/freezer especially for a 2nd refrigerator. Neat, easy to set up and use. Good price.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. My family really needed this and it came in handy during the Thanksgiving holiday
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of room inside! It’s perfect and it works great!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Tammy, for your fantastic feedback on the Insignia™ Top-Freezer Refrigerator! We're delighted to hear that you find it spacious and that it works perfectly for your needs. Your satisfaction is important to us, and we're glad to know that the refrigerator meets your expectations. Enjoy the ample storage and reliable performance! Jeth | Insignia Support.
- Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy was good about delivering the fridge my wife and I had purchased to our home and installing it and it ended up being the wrong size so we ultimately ended up returning it. We had the fridge for about a week, and it was a very good fridge. If not for the size in our new home, we would have kept the fridge. My wife and I just got married and moved in, so this is new experience for us. We highly recommend this fridge! Best buy helped my wife and I with getting the proper measurements when they delivered and though we ended up returning the fridge, Best Buy was able to come pick it up with ease. Thank you Best Buy, great service!
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Great for 2nd refrigerator. Roomy for its size. Like it’s design.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you find it roomy and well-designed, making it a great addition as a second refrigerator. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Patricia | Insignia Support
- Pros mentioned:Overall performance, Temperature control
Does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refridgerator does the job. Bought it as a 2nd fridge to be kept in the garage and it does everything we had hope for. The freezer and the refrigerator temperature is just right for me.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Not fancy but gets the job done
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was right for me works great and keeps everything cold will buy again
I would recommend this to a friend - Pros mentioned:Capacity
Perfect Everything
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was everything I needed and more. The price was very budget friendly especially for the quality! Super easy to put together but you will definitely need some muscle on some of the screws if you need to change the door orientation. It’s not too big but the inside capacity is amazing! Shelves and door baskets are easily customizable and hold a ton! If you need a budget friendly, space saver, high quality fridge, absolutely go for this one! You will not be disappointed!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your incredible 5-star review! We’re thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles has exceeded your expectations. It’s fantastic that you found it budget-friendly, spacious, and easy to assemble. Your detailed feedback about the customizable shelves and door baskets is much appreciated. We’re glad it fits perfectly into your space and meets all your needs. Enjoy your new fridge, and thank you for choosing Insignia!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 years. Works great. The metal frame is a bit fragile.my fridge is next to my backyard door and from opening and closing it has caused a dent in the front panel
I would recommend this to a friend