Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Frigidaire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It a great fridge and it works great and would have some one else get it
I would recommend this to a friend - Pros mentioned:Overall performance
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great. It was a good value for the price and decent quality.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for about a year and it has worked perfectly .I am going to buy another one soon for an extra
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new fridge for the garage. This one is perfect! Everything works just as it should and it keeps things COLD!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is perfect for your garage and that it's keeping everything cold as it should. If you have any other thoughts or questions, feel free to share. Enjoy your new fridge! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance, Size
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for the price. Its a good size and it has a modern look inside.
I would recommend this to a friend - Pros mentioned:Overall performance
So Far So Good...Happy with Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this product for an affordable small kitchen refrigerator. I did have the older model for about 3 years and it died on me so, hopefully this one works to its potential so far so good.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Insignia 18 Cu. Ft. Top-Freezer Refrig is GREAT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and keeps food really cold! Also my old side by side refrig could not fit a large frozen pizza in the freezer part. There is no problem with this one for frozen pizza storage.
I would recommend this to a friend - Pros mentioned:Overall performance
JMJ03 Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was seemless. The fridge is great! We just moved into a new production facility and we needed a fridge for our employee break room; "on the fly"! Being a small family owned business; Best Buy really came through for us in all regards: convenience, cost and quality.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, WilliamJMJ03, for sharing your experience! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator was a great addition to your new production facility's break room. It's wonderful that Best Buy made the process seamless with convenience, cost, and quality. Supporting small businesses is important, and we're happy this purchase worked out so well for you. We appreciate your feedback and wish you continued success in your new space! Ivy | Insignia Support
- Pros mentioned:Size
New Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, a good purchase refrigerator. It fits nicely in my kitchen
I would recommend this to a friend - Pros mentioned:Capacity
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a great refrigerator with a good space for my weekly food
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Right on time and working great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement ASAP for my mother. Perfect fit. We had 2 inches all around the fridge. Working great! Mom is happy. Fast delivery too!
I would recommend this to a friend - Pros mentioned:Overall performance
Include handle hardware please
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great, it was the effort to get the four bolts to install the handles that has reduced this rating. Getting them was hard because they wanted me to return it and have a new one delivered...all that just to have four bolts "possibly" included in the new delivery when the original fridge was fine. Finally, Insignia CS understood what I needed and sent one bolt. It took another call to get the other three. Obviously, this is Rocket Science.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
big freezer fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at how much room the freezer has. Unboxed, waited 24 hrs to let coolant settle and plugged up it was cold enough to put food in fast.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, SusanS! We're delighted to hear that you're pleased with the spaciousness of the freezer in your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that it quickly reached the desired temperature after setup, allowing you to store your food efficiently. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! - James | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Cons mentioned:Physical damage
Great cheap Fridge for my Garage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Fridge for the price. I like a lot of reviews received a damaged Fridge. Box was completely intact, but the back bottom crushed. I accepted a partial refund, instead of rolling the dice for an undamaged one. I was ok with the damage, as its going in my Garage, and no vital items were damaged, just cosmetic. Delivery guys were wonderful!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We’re glad to hear that you find it to be a great addition to your garage and appreciate the value it offers.
We apologize for the damage you encountered upon delivery. It’s reassuring to know that the issue was cosmetic and did not affect the functionality of the refrigerator. We appreciate your understanding and acceptance of the partial refund.
Your positive comments about our delivery team are greatly appreciated, and we will be sure to pass along your kind words to them.
Thank you for choosing Insignia. If you have any further concerns or need assistance, please do not hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance, Size
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is a perfect size for our office. Great quality and looks good too! The install team called to provide a reminder they were on their way for delivery. Very professional and accommodating.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this fridge for a few months now, and I’m impressed by its storage capacity The interior is incredibly spacious, with adjustable shelves that make it easy to organize everything from large platters to tall bottles.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the thoughtful review! We're so glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting your needs. It’s great to know the spacious interior and adjustable shelves are making organization easy and convenient for you. We designed it with flexibility in mind, and it’s wonderful to see it making a difference in your daily routine. Patricia | Insignia Support
- Pros mentioned:Overall performance
Good fridge for a rental unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this fridge to replace a broken one in my rental apartment. The tenants seem to be happy with it, no complaints.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size is nice and big inside. The delivery was on time and they guys were very professional.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fits the space perfectly. It’s exactly what we needed.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a great product. The size is just perfect for the space. It works good and would recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you’re enjoying your refrigerator. It’s great to know that our product is keeping your food fresh and your kitchen stylish. If you have any more comments or need assistance, please don’t hesitate to reach out. Enjoy your cool and convenient refrigerator! - Carl | Insignia Products