Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Chip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for size & quality of product. Able to deliver & install in timely fashion.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chip! Thank you for your feedback! We're pleased to hear that you're happy with the price, size, and quality of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that the delivery and installation were timely as well. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Perfect garage fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed an extra fridge, and this fit the bill perfectly. I had shopped around and Best Buy had the best price. The fridge was ordered and delivered in less than a week.
I would recommend this to a friend- Pros mentioned:Temperature control
More than impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a cheap fridge to replace the one we have in the Garage. I got this one for the price but, was pleasantly surprised what an improvement this one is. It keeps food very cold, I had to turn it down a bit. The build quality is solid and looks like it should cost way more. It'd be great for your main fridge as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're delighted to hear that the fridge has exceeded your expectations and is a great improvement over your previous one. It's wonderful to know that it keeps food very cold and has a solid build quality. Your satisfaction is important to us!
- Carl | Insignia Products
- Pros mentioned:Overall performance, Temperature control
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I have a month with this fridge and it does its job. My food is good and I have no complaints. I was able to switch the way the doors open and it fits perfectly!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great buy-Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what I was looking for. Works great Plenty of freezer space - very happy with purchase.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great fridge for a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. It beats the noisy, failing, leaky fridge we had. This one actually keeps our food cold and fresh. The LED light inside took some getting used to.
I would recommend this to a friend - Pros mentioned:Size
Apartment Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great apartment fridge. Perfect size and style. Best option.
I would recommend this to a friend - Pros mentioned:Temperature control
Good fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Fits in the garage, keeps food cold.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Insignia 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I liked about thos fridge is the storage capacity. The quality is alright
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Good Fridge, Ten Outta Ten
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is quiet, does it's job, and is very pretty.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's fantastic to hear that you're so pleased with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! A quiet and efficient fridge that also looks great is definitely a win.
If you have any questions about its features or need any tips on maintenance, feel free to ask. Enjoy your new fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Economically and great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge, and the haul away company was amazing carrying this up to the 4th floor the tenant loves this fridge. Definitely would buy again for the price!
I would recommend this to a friend - Pros mentioned:Overall performance
Its a refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works as it should. Nice budget refrigerator for kitchen or basement.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Insignia Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered on time and delivery guys took care as to not damage it. The refrigerator is spacious and works well.
I would recommend this to a friend - Pros mentioned:Capacity
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity, like that the handle can be installed on either side. Looks great in the garage
I would recommend this to a friend - Pros mentioned:Capacity
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice love it big enough for more food to fit and l
I would recommend this to a friend Dented fridge, no help from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this refrigerator in store because the delivery charge was $100 (for a $275) refrigerator. I opened it as soon as we carefully unloaded it at my home and was disappointed to see several substantial dents. The worst was on the front door which was extremely noticeable. I was very unhappy about this, but was hoping that Best Buy support would be helpful in remedying the situation. However, all they offered was for me to drop off the item back at the store (a 150 lb fridge) for a refund. They would not offer me a replacement or any sort of credit for damage. I did not want to lose the money I spent renting a truck to pick up the item, and definitely did not want to rent another truck to return it, so decided to keep it, but I'm very unhappy that they could not provide an undamaged fridge to me when I was purchasing a NEW item. I guess the moral of the story is you get what you pay for, they're not going to treat this refrigerator well when handling it, and the fridge will probably dent easily in transit, so be warned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Heughead, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Insignia Products
- Pros mentioned:Overall performance
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for a really decent fridge. Being a total tech member I also get a two year warranty.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect size refrigerator/ freezer to use as a second refrigerator in the basement. Also a great price for the unit
I would recommend this to a friend - Pros mentioned:Noise level
Nice smaller sized fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge to have a spare one in my garage and it doesn’t disappoint. It’s quiet, reliable and a great purchase.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Nice refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Does a great job at a very reasonable cost.
I would recommend this to a friend