Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great. No problems and it has plenty of storage space.
I would recommend this to a friend Thank you Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great buy Plus the price was unbelievable thanks
I would recommend this to a friendExcellent experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had no I ssues with this product and the staff was very pleasant and easy to work with. Overall excellent experience and will recommend to others
I would recommend this to a friend- Pros mentioned:Overall performance
Great garage fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect just what we needed, great garage fridge for large family.
I would recommend this to a friend - Pros mentioned:Capacity
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Installation and delivery was fantastic! The guy was very helpful in explaining everything about the warranty and parts and how to do the settings for initial setup. It has just the right amount of space that I was looking for. There was just a lot of tape and styrofoam to remove from all the pieces, but at least it kept everything in place and not broken.
I would recommend this to a friend - Pros mentioned:Size
Very good for the most part
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good refrigerator. I love the size and the large door space. The only thing I am not satisfied with is the lighting inside. The light is not as bright as every other refrigerator I've owned. It doesn't use standard bulbs but small, long ones, which don't give off enough light for me. If this had the standard round bulbs this would be a five star fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Debra! Thank you for your feedback on Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles. We're glad to hear you appreciate the size and spacious door of the refrigerator. We understand your concern about the interior lighting not being as bright as you're used to, and we apologize for any inconvenience this may cause. Your input is valuable to us, and we'll take it into consideration for future improvements. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
happy with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good looking, well working fridge, using it in the garage and no issues so far, very happy with it
I would recommend this to a friend - Pros mentioned:Capacity
Good size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good space easy to find items inside without issue
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for about a month and it works great. It has a super quiet motor. Love it! Just wish it had a deli drawer.
I would recommend this to a friend I love it more every day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge. I just moved to a new house, so I had to consider the cost of appliances. The white matches all my other appliances. I was very surprised it was so roomy. I moved from an apartment that had a stainless-steel fridge that was larger, but for some reason this one has more room. I love the extra shelves in the door. I am able to fit more items in an organized fashion. Oh, the freezer is set up much better than the last fridge I had. The motor/fan is built up high, so products don't block the fan, which causes it to freeze up and shut the whole unit down. Thank goodness, someone thought of that. They built the fan higher so I can put items in the back without ruining the air flow. I love my new fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your wonderful experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it fits perfectly in your new home and matches your other appliances. It's great to know that you find it spacious and well-organized, especially with the extra shelves in the door and the thoughtfully designed freezer. Your feedback is very much appreciated, and we're glad you're enjoying your new fridge every day. If you have any further comments or need assistance, please feel free to reach out. We're here to help!
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my rental property excellent price clean seems to work great
I would recommend this to a friend - Pros mentioned:Temperature control
No-Frills Fridge for a decent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a fridge for our kitchen. Our small kitchen needed a fridge that met the height requirements. I'd recommend this fridge to anyone needing a non-frill refrigerator to keep your food cold. I wish that it had an alarm to alert you when the door was slightly ajar and wished it had a draw for luncheon meat. Otherwise so far I have complaints especially for the price point.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator that runs very quietly and works great
I would recommend this to a friend - Pros mentioned:Size
Roberta Smalls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Roomy and affordable. Fits perfectly in my kitchen.
I would recommend this to a friend - Pros mentioned:Capacity
White fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I could afford, the guys that delivered it were very helpful and removed my old one
I would recommend this to a friend - Pros mentioned:Overall performance, Size
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, works well, delivery was great, staff were helpful and courteous
I would recommend this to a friend - Pros mentioned:Overall performance
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decently affordable fridge, works well, no issues at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Well worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you need. Simple and works. Only issue is the screws for the handle that you need to install. Just a bit rough for the nails to bite the grooves.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear the product is working well and meets your needs. We appreciate your note about the handle screws and will take that into consideration as we continue to improve our designs.
Keith | Insignia Support
- Pros mentioned:Capacity
Great refrigerator for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator! It was reasonably priced, and even better during black Friday! There is so much room, and it is perfect for our needs! We dont need tons of bells and whistles, so this is perfect for us! A great deal, and i highly recommend!
I would recommend this to a friend - Pros mentioned:Size
Moms gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great functional refrigerator love that it wasn’t too big and not too small
I would recommend this to a friend