Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Customer reviews
Rating 4.5 out of 5 stars with 2006 reviews
(2,006 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
18 cu. ft. top- freezer refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator plenty of space not to big nice for extra storage outside
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fit the need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We lost our fridge about a month ago and needed a new fridge for a few months. This refrigerator fit our needs perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simple and easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It couldnt be much more simple and easy of a design. Works great and delivery went pefect.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has great set up- nice shelves and spacious big freezer, clean looking & easy to clean
I would recommend this to a friend Rated 1 out of 5 stars
Never Buy anything from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I order two refrigerator from both are damaged , I call Best Buy they can not replace my refrigerator. They said I have to call manufacturer. And same problem was last year I brought one Samsung GAS stove after one Month that stove was not working, that one was 2025 , Best Buy told me that to call Samsung I called them they did not replace. I never buy anything from Best Buy in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Farhad, thank you for sharing your experience with us. We’re truly sorry you’re feeling this way after receiving damaged appliances and having difficulty getting support. We understand how upsetting situations like this can be. Your feedback is important to us, and it helps us continue working to improve our products and the overall customer experience.
Vennila | Insignia
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good unit but a little banged up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this item at a Best Buy Outlet and it has some cosmetic damage to the exterior. However, since we use it in the garage, that damage is not of concern. It does lack handles, and we have not been able to locate any online. We can use the item but without the handles. It works well and does what we want it to do. The price for the item took into account the damage and missing parts, and we believe we got an excellent deal.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect spare fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect spare fridge/freezer. Our other is freezer on bottom & everything gets lost. Much easier to fit food from big shopping trip in this one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, MaggieD! Sounds like this fridge is doing a great job as your backup—love how it’s making big grocery hauls easier to manage. And yes, top freezers really do help keep things visible!
— Shiela | Insignia Support
- Pros mentioned:Noise level, Size
Rated 4 out of 5 stars
Fit my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as required in a small space it is perfect. Clean efficient quiet and affordable. Great for my rental property.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Best fridge and affordable too.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge it’s perfect for our garage and it works great and super quiet.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! This refrigerator is compact on the outside yet seems to have a good deal of room on the inside.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awesome.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge very nice design and size and true to its advertising and competitive price.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator our family really enjoys it.its perfect for our new apartment. Fits on designated spot.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and storage space. Thank you Jerome for helping my Mom and I.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Value for money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator for the money. Enough storage , very simple design. I've had mine for few months and its working fine. Looks durable.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Good size
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size refrigerator. We have this as a second refrigerator and it holds a lot of food.
I would recommend this to a friend Rated 5 out of 5 stars
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters refrigerator went down and this one was perfect grate deal
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Good bargain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Much bigger than expected. Works great.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right size, right height, works well and was the right purchase at the right price.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great 2nd fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little refrigerator for the garage! Lots of room for beverages to be stored for the holidays and household events. Clean look, seals very securely and great size. We are very happy with this fridge. Guys that set up were amazing also!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Angel’s Fridge Purchas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to keep extra things you need with a household of 10!
I would recommend this to a friend













