Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fridge Fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator great price. Delivery and set up were perfect. Guys were professional and cleaned up after themselves.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback. We are delighted to hear that you are pleased with your refrigerator and found it to be a great value. It's wonderful to know that the delivery and setup were perfect, and that the team was professional and thorough in cleaning up after themselves. Your satisfaction is important to us, and your comments inspire us to continue delivering high-quality products and services. Keith | Insignia Support
- Pros mentioned:Capacity
Insignia 18 cubic refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it sight unseen because none were on display for an apartment. It has a lot more room on the inside than I thought it would. Also the delivery people were friendly and proficient
I would recommend this to a friend - Pros mentioned:Capacity
So chill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the lunch room at work. So much room inside. And Insignia brand is always a great option at a lower price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi bigDCKboi,
Thank you for your positive review! We're thrilled to hear that the Insignia™ Top-Freezer Refrigerator is a great fit for your lunch room at work. It's wonderful to know that you're enjoying the spacious interior and the value that Insignia offers. If you have any other feedback or need assistance, feel free to reach out. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Great second fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Second fridge. Works great and did not raise my electricty bill at all. It replaced a old 27 year old fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the second fridge is working great for you and that it did not increase your electricity bill. It's wonderful to know that it has successfully replaced your old 27-year-old fridge. Your satisfaction is important to us, and we are committed to providing products that meet your needs. Keith | Insignia Support
- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refriderator for our basement. Its perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Appreciate the love! Sounds like it’s the perfect addition to your basement setup. Thanks for the kind words!
— Shiela | Insignia Support
- Pros mentioned:Capacity
The delivery and set up is top tier. I am happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with this item. It has plenty of space and the deal is amazing for a brand new refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Robert Rose with Any Time Bait
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase and Delivery was very Reliable and Drivers was very efficient in delivery and set up . Thanks Best Buy!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback, Robert! We're thrilled to hear that you're satisfied with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that the delivery and setup were efficient. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the refrigerator works great and has alot of space for groceries.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, RoniA! We're glad to hear the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is delivering great performance and plenty of space at a great price. It’s designed to be both practical and reliable happy to know it’s working well for your groceries! Patricia | Insignia Support
- Pros mentioned:Size
Works well for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for - a relatively small, efficient refrigerator that fits my space.
I would recommend this to a friend - Pros mentioned:Capacity
This cake maker loves her new fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity and space of this fridge. I'm a cake decorater and i needed a larhe fridge to accommodate my multiple cake orders and also tiered cakes. This fridge is perfect for my need. The freezer is also very deep and spacious. Very satisfied with my purchase!
I would recommend this to a friend - Pros mentioned:Capacity
Top Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is great. It fits where I need it to. Freezer is a lot bigger than my other one. I like that I can switch the handles. Just what I was hoping for. Great buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, OliviaA, for your wonderful feedback! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator fits perfectly in your space and offers the larger freezer capacity you were looking for. It's great to know that the switchable handles add to your satisfaction. Your positive experience is greatly appreciated. Enjoy your new refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Temperature control
Love it!!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge to put in my Garage as a water and alcohol fridge and it's perfect even when my main fridge broke down this came in handy and stored all my food and it maintained everything cold and fresh.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it's worth it. Freezer and refrigerator compartments are both working fine and you can adjust the handle to either left or right with all the parts very nice
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're glad to hear that both compartments are working well and that you found the adjustable handle feature convenient. If you have any other questions or need further assistance, we're here to help. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. Works good. I like the design and the led light.
I would recommend this to a friend - Pros mentioned:Overall performance
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super great refrigerator. Great buy. I always trust this brand
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re happy to hear that the refrigerator has been a great purchase and that you continue to trust the brand. It’s always rewarding to know our products are meeting expectations and providing reliable performance. Your continued support means a lot to us.
Keith | Insignia Support
- Pros mentioned:Overall performance
I like this appliance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been great having this appliance. It's keep thing cold and refreshing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KathyS! So glad your new fridge is keeping everything cool and refreshing. Thanks for sharing your experience—it’s great to hear it’s working out well!
— Shiela | Insignia Support
- Pros mentioned:Size
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, well designed. Love it better than any owned before.
I would recommend this to a friend - Pros mentioned:Capacity
My ref
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was nice specious solid and best of all the price was good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that you're happy with the refrigerator and that it offers the space, sturdiness, and value you were looking for. We appreciate your support and are pleased it met your expectations.
Keith | Insignia Support
Love this fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It's our spare fridge in the garage and we wanted something to hold food and drinks for parties. It's extremely well made for the price point and very sturdy. I tend to overload shelves and have broken shelves in the past but this one doesn't have an issue being loaded down. The drawers and doors move smoothly and have tons of space.
I would recommend this to a friendBasic but solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Seems like a great value for the cost. Has all basic features you would want in a garage or office fridge.
I would recommend this to a friend