Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
A few quirks but it’s ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes noise which is weird. It doesn’t close unless you give it a little push. Plus it opens all the way if you don’t stop it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
There has a door closing aid part on the door and hinge which avoid the door rebound. therefore, when you close the door, you need a little hard push.
- Pros mentioned:Size
Insignia 18cu ft refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Insignia refrigerator after my old LG broke down. I am very satisfied with the purchase as it is bigger than I thought and much larger space to put all the food, vegetable, and drinks in the refrigerator as well as plenty of space in the freezer.
I would recommend this to a friend - Pros mentioned:Capacity
Awesome value fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We caught this fridge on a great deal! We use it as our spare. Holds a lot. Lots of door space. Good quality glass shelves.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, KellyF! We're glad the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a great spare fridge for your needs. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
- Pros mentioned:Overall performance, Size
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with out spending a lot of money and great size
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge nice size. Great customer service people
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re happy to hear that you’re enjoying the fridge and that the size is just right for your needs. It’s also great to know our customer service team made a positive impression. Your support is truly appreciated.
Keith | Insignia Support
- Pros mentioned:Noise level, Overall performance
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clean look, and works better than expected. Also very quiet.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge been had for a 2 years already great product
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EduardoD, thank you for your wonderful review! We're thrilled to hear that you've been enjoying the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator for the past two years. It's great to know that it has been a reliable and great product for you. If you have any other feedback or need assistance, feel free to reach out.
- Shiela | Insignia Support
- Pros mentioned:Capacity
Bigger and better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for 3 people plenty of space in freezer for my daughter’s frozens
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear the freezer is the perfect size for your household and offers plenty of space for your daughter’s frozen items. It’s great to know it’s meeting your storage needs so well.
Keith | Insignia Support
- Pros mentioned:Overall performance
Insignia¢ - 18 Cu. Ft. Top-Freezer Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge and value at this price point. A+!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback. We’re glad to hear that the refrigerator is delivering excellent performance and value at its price point. It’s always rewarding to know our products are meeting expectations and providing satisfaction. We truly appreciate your support. – Keith | Insignia Support
- Pros mentioned:Noise level, Temperature control
New refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is cold and quiet. It is easy to position in place
I would recommend this to a friend - Pros mentioned:Overall performance
plug in plug in at Best buy. Best products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service quick and it works perfect the movers are awsome.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That’s what we love to hear—quick service, a flawless plug-in, and a fridge that’s cooling like a champ right from the start. Sounds like the delivery crew knocked it out of the park, too. Here’s to fresh food, cold drinks, and a smooth setup all around! |Angelica| Insignia Products|
Great Refrigerartor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good refrigerator; it has everything you need, plenty of space, and looks great. I recommend it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your feedback! We're delighted to hear that you're satisfied with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's wonderful to know that it meets your needs with ample space and a great look. Your recommendation means a lot to us. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
A lot of value for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the subject says: A lot of value for the price. It's a bit slow to cool at first (for a full fridge mind you), but eventually it gets there and holds that cool temp like a champ.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris! Thank you for your detailed feedback! We’re pleased to hear that you find the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator to be a great value for the price. It’s good to know that while it may take a bit of time to cool initially, it maintains the temperature well once it gets there. Your insights are valuable to us and future customers. Enjoy your new fridge! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Love my purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator but the handles won't go on.
I would recommend this to a friend- Pros mentioned:Size
Good transactional experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.staff was very helpful with making this purchase. I picked the item in store but needed to pay and pick up the following day. Staff helped with ease. Fridge is perfect for my my little airbnb The weekend getaway home needs a smaller fridge and this is perfect
I would recommend this to a friend - Pros mentioned:Noise level
Great basement or secondary fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It's been great as a basement fridge-freezer. It's not opened and closed as often as the kitchen fridge, but has kept it's temperature consistent and runs very quietly. Now, only time will tell regarding it's longevity.
I would recommend this to a friend - Pros mentioned:Overall performance
New Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was new when I bought it and works perfectly. Exactly what I was looking for
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energy efficient, just enough space for a small apartment.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thanks for the awesome feedback! We're so glad to hear that your Insignia 18 Cu. Ft. Top-Freezer Refrigerator is a great fit for your space and helps keep those energy bills in check. Sounds like it's doing exactly what it's meant to—simple, reliable, and efficient. |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Happy customer support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely pleased with my purchase at Best Buy the refrigerator works wonderfully and the delivery was great I will buy all of my appliances at Best Buy from now on
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your wonderful feedback! We're delighted to hear that you're extremely pleased with your refrigerator and that the delivery met your expectations. It's fantastic to know that you'll be choosing Best Buy for all your future appliance needs. Your satisfaction is our greatest reward, and we look forward to serving you again! If you have any other comments or suggestions, please feel free to share. - Carl | Insignia Products
- Pros mentioned:Capacity
Excellent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Plenty of freezer space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thanks for the great review! We're glad to hear the 18 Cu. Ft. Top-Freezer Refrigerator is hitting the mark—solid value and spacious storage is a winning combo. Here’s to a cooler kitchen and fewer grocery runs! |Angelica| Insignia Products|