Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
It was a quick buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance meets our immediate requirements. It performs its intended function adequately. It effectively maintains the freshness and low temperature of the food items.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator is meeting your immediate requirements and keeping your food fresh and cool. It's great to know that it's performing its intended function well. We appreciate your support and hope it continues to serve you effectively! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is big, keeps everything cool and for the price we got an excellent price and deal.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mamasita26,
Thank you for your fantastic review of our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We're delighted to hear that you're pleased with its size, cooling performance, and the excellent value you received.
Your satisfaction is our top priority, and we're thrilled that our refrigerator has met your expectations. If you have any other questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Insignia - 18 cu.ft top freezer refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale associate was helpful and we knew what we were looking for and he showed us what was available. Fridge works great and is the right spot at home.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that our sales associate was helpful and that you found exactly what you were looking for. It's wonderful to know that your new fridge works great and fits perfectly in your home. If you have any further questions or need assistance, we're always here to help!
- Carl | Insignia Products
- Pros mentioned:Capacity
Great basic refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a GREAT STANDARD refrigerator. It is very spacious on the inside. The shelves do not have a drawer on them, so you are able to use all the room on the inside. The only thing I don't like is that the freezer does not have a light. Other than that, it is perfect for an extra refrigerator or a starter refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Top Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great , reasonable price for your money. very functional
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting your expectations in both style and functionality. It’s great to know you found it to be a great value for the price! If you ever have any questions or need support, feel free to reach out. We appreciate you choosing Insignia for your home! Ivy | Insignia Support
- Pros mentioned:Overall performance
Great little refrigerator for our patio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old refrigerator broke that we had in the patio. Purchased this one it’s a little smaller than the other but it works great and gives us more room in the patio.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We’re thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great for your patio. It’s wonderful that the smaller size has given you more room to enjoy your space. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Prodcuts| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Cons mentioned:Freezer performance
1st new frig in 25 years!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but disappointed that there is not a light in the freezer. Never occurred to me to check for that in the description, Other than that one thing, frig is fine and suits our needs well.
I would recommend this to a friend - Pros mentioned:Capacity
Garage Frig
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as a garage frig for extra drinks and beer or frozen foods
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, LawrenceB! Sounds like the perfect setup for extra drinks and frozen goods—cheers to a well-stocked garage!
— Shiela | Insignia Support
- Pros mentioned:Capacity, Overall performance
Good Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pushing as a garage fridge. Plenty of space and working great
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for the price. Keeps temperature. A little noisy
I would recommend this to a friend - Pros mentioned:Overall performance
Too good for a small place.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I bought it for my garage and it works great there. The mini shelf at the bottom of the door is my place to hide my special beers, lol!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that the product is working great in your garage and that you're enjoying the mini shelf for your special beers. If you have any other thoughts or need further assistance, feel free to reach out. We appreciate your input! Cheers to your hidden treasures! - Carl | Insignia Products
- Pros mentioned:Overall performance
Works great; great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product; great service Perfect for drink, etc., for our garage
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JulieH! Thanks for the kind words. We’re glad the fridge is a perfect fit for your garage and that you had a great experience with the service too!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Yasser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery services and refrigerator works perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, YasserL, for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We are pleased to hear that the delivery service was excellent and that your refrigerator is working perfectly. Your feedback is greatly appreciated, and we’re glad the product met your expectations. Tine | Insignia Support
- Pros mentioned:Capacity
Best refigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the refrigerator lots of room easy to clean plenty of space Best
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Chuck! We're glad you're loving the fridge—spacious, easy to clean, and reliable. A great choice!
- Shiela | Insignia Support
- Pros mentioned:Temperature control
It's a Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really, that's it. It keeps stuff cold as expected. Too new to judge anything about its durability or likely energy efficiency. "Recommend" is purely speculative at this point (this review form does not allow you to skip the Recommend radio and doesn't have an N/A option).
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but very noisy. Smaller and fits in tight spaces.
No, I would not recommend this to a friend - Cons mentioned:Freezer performance
Bought one from the Outlet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one from the Outlet to use as a garage fridge; works fine for it's intended use. The only thing I don't really like is there is no light in the freezer and the bottom two shelves on the door are odd with the top one being bigger making it hard to get to the bottom shelf.
I would recommend this to a friend Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great full size fridge for the price. Solid construction
I would recommend this to a friend- Pros mentioned:Overall performance
Love the brand!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. I was originally going to purchase this fridge a couple of months ago. When i saw it on sale couldnt resist. Bwst decision ever. Works phenomenally.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review. We're glad to hear that you're enjoying your Insignia refrigerator. We appreciate your loyalty to the brand and look forward to providing you with more great products in the future. If you have any questions or need further assistance, feel free to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Garage refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great. We’ve only had it for about two weeks and so far so good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaM! Thank you for your feedback! We're glad to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great so far. We hope it continues to meet your expectations. Enjoy the convenience of your new garage refrigerator! |Angelica| Insignia Products|