Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Insignia 18 Cu. Ft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well so farand does the job for reduced kitchen space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TeresaC,
Thank you for sharing your positive feedback about the Insignia 18 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it meets your needs and fits well in your kitchen space. If you have any further questions or need assistance, please don't hesitate to reach out. - Emman | Insignia Products
- Pros mentioned:Size
Insignia brand refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for my second fridge. It is equally large enough inside as it is small enough outside.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DPK1! We're glad you're happy with the Insignia 18 Cu. Ft. Top-Freezer Refrigerator. 1 We strive to create appliances that offer both ample space and a compact footprint. We appreciate your feedback! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Moms new fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator for my mom and it was a perfect fit for the space it was needed. Not one problem in sight. Delivery was handled very professionally as well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear! I'm so glad the refrigerator was a perfect fit for your mom's space and that there haven't been any issues so far. Enjoy the new fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good quality great price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Insignia refrigerator I’ve purchased to put in rental properties. You can’t find a comparable fridge anywhere at this price. Very pleased!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We’re delighted to hear that you’re very pleased with the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator. It’s great to know that you’ve found it to be a reliable and cost-effective choice for your rental properties. If you have any more thoughts or need assistance, feel free to reach out. Enjoy the continued use of your refrigerators! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. It was delivered and installed in a timely manner
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoeyDC,
Thank you for sharing your positive feedback! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles is working well and that the delivery and installation process met your expectations. Your satisfaction is our priority, and we appreciate your support.
If you have any further questions or need assistance, please don't hesitate to reach out. - Emman | Insignia Support
- Pros mentioned:Size
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised it was easy to assemble and description was accurate and fit the space exactly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We're delighted to hear that it was easy to assemble, accurately described, and fits your space perfectly. Your satisfaction is our top priority, and we're thrilled that our product meets your expectations so well. Jeth | Insignia Support.
- Pros mentioned:Overall performance
Insigna refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Easy programming and working ok. Recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Great cost effective fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer worked great during the summer, which was our main concern because the wall that it’s placed against gets the most sun exposure. We’ve had this fridge for around 7 months now and it’s been working perfectly!
I would recommend this to a friend - Pros mentioned:Temperature control
Good drink Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this Frig works fine and provides me with the drink Frig that I needed. It has no ice maker and isn’t a large Frig but it fulfills the purpose for keeping drinks cold in my garage. I would recommend it to others needing it for the same reason.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great buy, looks good and it's what I needed.very pleased with it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience! 😊 We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been a great buy for you. It's wonderful to know that it looks good and meets your needs perfectly. We're pleased that you're very happy with it. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect, looks great, works great, brightens up my kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia 18 cf refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator at lowest price around. Fast delivery & setup. Great communications. Highly recommended!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We are delighted to hear that you are pleased with the refrigerator, its price, and the fast delivery and setup. It's wonderful to know that you had a great experience with our communications as well. Your recommendation means a lot to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Overall performance
Best Buy and sales rep helped me meet my needs!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my purchase; it was a great choice for me and Best Buy representative made it easy and smooth.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ValarieR, for sharing your experience! We're thrilled to hear that you're enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that our Best Buy representative made the process easy and smooth for you. Your satisfaction is our top priority, and we're glad to have met your expectations! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Fridgus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Does what it needs to. No issues.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, EthanH! Glad to hear your fridge is doing its job without a hitch. Simple, reliable, and no issues—just how it should be!
— Shiela | Insignia Support
- Pros mentioned:Overall performance
Best Buy Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with our purchase, for the price we paid we have found it to have exceeded our expectations.
I would recommend this to a friend - Pros mentioned:Capacity
Upgrade from used to new
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new refrigerator, it holds a nice amount of food and drinks. I really like that it was affordable and why pay for something used that may need repairs in a few months, when you can purchase a new one for just a little more !
I would recommend this to a friend - Pros mentioned:Capacity
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I used this in my garage for extra storage , so far it has been great, storage capacity is adequate
I would recommend this to a friend - Cons mentioned:Freezer performance
Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on this refriderator. The only downside so far is that there is no light in the freezer section.
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great and have not had any problems yet
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator! The space and shelves are wonderful
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, BrittanyT! We're delighted to hear that you love your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's wonderful to know that you're enjoying the space and shelves. Enjoy the convenience and organization of your new refrigerator!
- Shiela | Insignia Support