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Customer Ratings & Reviews

$449.99
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The comparable value is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 2006 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,006 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price, easy set up and has worked flawlessly. It is our garage refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your enthusiasm with us. We are thrilled to hear that you are so pleased with our product. Your satisfaction is very important to us, and we are delighted to know that our product has met your expectations. We appreciate your support and look forward to continuing to provide you with quality products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something last minute and was a great price, came at a reasonable time. Had no problems.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that you found what you needed at a great price and that it arrived on time without any issues. Your satisfaction is our priority! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Simple and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge stopped working and we ordered this one to replace our old one. We love it. It’s simple but functional and works perfectly. We have had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely satisfied with my my purchase. I got a great price on the fridge, the people I dealt with were very helpful. The delivery team were quick getting my old fridge out and the new one in very satisfied with them also. It was an all around very calming experience.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re so pleased to hear that you’re completely satisfied with your purchase and that everything from the price to the helpful service and smooth delivery went so well. It’s great to know the entire process felt calm and stress-free for you.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great medium sized refrigerator for a single family. We were desperate for one and quickly found this one and it meets our needs of food storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is nice refrigerator for the garage got the money.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a nice addition to your garage and offers good value for the money. We appreciate your support and hope it continues to meet your needs! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the rental, no complaints and we was having allot of complaints before we got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits our needs. Great refrigerator for the price we wanted to pay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and keeps my items very cooled. Have not had any problems

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear that our product is working well and keeping your items cool without any issues. Your satisfaction is our priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator had a very nice price. Runs extremely quiet and keeps things cool and Frozen. Love this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Nothing fancy but serves it's purpose. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect value very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my basement wanted something inexpensive as its for the basement for extra cold items. and guests that stay over.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! It works great and no problems at all! Five stars all the way!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that our product is working perfectly for you and that you're completely satisfied. Your five-star rating means a lot to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had it for over a year and it working fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're pleased to hear that it has been working great for you for over a year. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Secondary Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, but does everything well as a secondary unit. Small enough to fit in tight spaces, but stores a lot. Super cold. Easy to install and set up. No issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works and that’s all we care about.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. And it was affordable. I wish it were taller and the shelving is oddly shaped but it works and that’s really all we care about. Also the installation and haul away was easy peasy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this appliance. It's extremely quiet and energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Have owned for over a year and still great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MPP58,

      Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that you find it to be a great value and that it has continued to perform well for over a year. Your feedback is greatly appreciated. If you have any further comments or need assistance, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator was delivered in excellent condition. We have been enjoying our new appliance since we received it. It really comes in handy for the upcoming holidays.

    I would recommend this to a friend