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Customer Ratings & Reviews

$449.99
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The comparable value is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 2006 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,006 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Openion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good quality good payment plan thanks

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback on the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you are satisfied with the service, quality, and payment plan. Your satisfaction is our priority, and we're glad to know that the refrigerator meets your expectations. If you have any other feedback or need further assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator so much. It was delivered with care. I strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge for achool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. So far no complaints and working perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We're delighted to hear that you're happy with your purchase and that it's working perfectly for you.

      If you ever encounter any issues or have further questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Your feedback is valuable and helps us continue to improve our products and services.

      Thank you for supporting Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Product, Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good price. I was limited by kitchen space but this model fit into a rather tight spot very well. After an initial problem with the delivery/set-up, Best Buy rectified the situation in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Poor Lunch Meat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, we are happy to have it. No draw for lunch meat or cheese to go into however! That would be the only complaint we have, as the layout and overall size is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Garage fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage fridge. Works as it should. Nice color.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that it works well as a garage fridge and that you like the color. Your satisfaction is important to us, and we're glad our product meets your needs. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Refrigerator crack-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have done 5 stars if not for a crack in the freezer door liner

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good working unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works well and is extra cold. The Fridgerator part teters on the line of cold/colder. Every now and then, the whole unit makes some weird noises. It's very spacious and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Yay new work fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good, works are it is supposed to. No defects.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SarahW,

      Thank you for your positive review! We're pleased to hear that you find the quality of our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator to be good and that it works as expected without any defects.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator! Works well for a secondary for our party’s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Works great. Delivery went well. No issues

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that our product met your expectations and works great for you! It's wonderful to know that the delivery went smoothly and without any issues. Thank you for sharing your positive experience!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no concerns the fridge works as it should..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! Thank you for your simple and positive feedback. We're pleased that your fridge is working as it should and that you have no concerns. We strive to provide reliable and functional appliances, and it's always good to know when our products are meeting expectations. We appreciate you taking the time to share your satisfaction.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for a good price. Delivery was great as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, RuthJ! We're glad to hear that you're happy with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that you found it to be a great value. It's also wonderful to know that the delivery went smoothly. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Focus on the product and your individual experienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator it was all I could've ask for fitted perfectly in the space. It was deliver on time and set up for me, I'm pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Refrigerator. works good and keeps things cool or cold and i love the doors that don't close right off and you can put things in with out opening the door again

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Gets cold fast. No problems so far. Arrived fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant buy for the price. I hope it lasts for as long as the last fridge I had (24 years)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge. Great price!! .

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good large size fridge. Excellent value. Lots of storage. Highly reccommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator. It's great to hear that you find it to be a good size with lots of storage and excellent value. Your high recommendation is valuable and will certainly help others in making an informed decision. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator exceeded my expectations. It's much bigger than I thought it would be & is working great so far! I also caught an amazing deal for it as well, so that made it even better!!

    I would recommend this to a friend