Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Customer reviews
Rating 4.5 out of 5 stars with 2006 reviews
(2,006 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the basement. Runs as it should and would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're glad to hear that it's perfect for your basement and running as expected. It's great to know you would recommend it.
If you have any other thoughts or need assistance, feel free to reach out! Enjoy your refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Capacity
Rated 4 out of 5 stars
Good frig delivery disaster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrig works good plenty of room. Delivery was a total disaster. Waited Ofer 5 hours, no calls, showed up 1 and 1/2 hr late.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect at a perfect price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it - exactly what I was looking for. This fridge is well-built and roomy, esp for a lower-priced fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're so glad to hear that you're happy with your new Insignia refrigerator. Thanks for sharing your positive feedback with us. We are hoping that it will serve you for a long time. If you have any questions or concerns in the future, please don't hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new refrigerator and Best Buy had one I liked. The delivery guys were great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CoreyW! Thank you for your feedback! We're glad to hear that you found a refrigerator you liked at Best Buy and that the delivery experience was great. If you have any more comments or need assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|  https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge with good storage. A good buy for the money!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product quality and performance is good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're pleased to hear that you're satisfied with the quality and performance of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. Your feedback is much appreciated, and we hope you continue to enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Simple, works great as a 2nd refrigerator in our house.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarolF! Thank you for your feedback! We're delighted to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great as a second refrigerator in your house. It's wonderful to know that you find it simple and excellent. Enjoy the extra storage space! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Cold as ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, a tad smaller than wanted, but im in a small two bedroom apt. So its grand..... great to have a working frig. Service and overall experience was good.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for a garage fridge ! Gets ice cold ! 10/10
I would recommend this to a friend Rated 5 out of 5 stars
doors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the doors shut themselves when close to being shut.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has given me no trouble!! It cools nicely. It is worth what you pay!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LisaB! Thank you for your feedback! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working well for you and cooling nicely. It's great to know that you find it worth the price. If you have any other comments or need assistance, feel free to reach out. Enjoy the reliable cooling! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Great Deal A+++ Im very happy Thank you!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's fantastic to hear that you're very happy with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! It sounds like you got a great deal and are really pleased with the product. If you have any questions about its features or need any tips on maintaining it, feel free to ask. Enjoy your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the dollar! Nice and open, large capacity, great for garage or in our case warehouse for lunches, etc.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great priced right. Its in the attached garage and wirks
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that our product is working great for you and that you found it to be priced right. It's wonderful to know it's performing well in your attached garage.
- Carl | Insignia Products
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Garage Fridge for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, inexpensive refrigerator with plenty of room. Purchased for extra storage in our garage. Great price! We are very happy with this fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, great price. Happy with color, delivery and install.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good Value Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was a huge upgrade compared to the old one that replaced it. It’s a very good fridge for the price if you just need a basic fridge.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Tenants
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in space where needed tenant is extremely happy with the choice
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re delighted to hear that the product fits perfectly in the needed space and that your tenant is extremely happy with the choice. It’s always our goal to provide solutions that meet our customers’ needs and bring satisfaction. If you have any further comments or need assistance, please don’t hesitate to reach out. We’re here to ensure you continue to have a positive experience!
Keith | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a small apartment size refrigerator that holds a lot.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great review! We're delighted to hear that our 18 Cu. Ft. Top-Freezer Refrigerator with Handles is the perfect size for your apartment and holds a lot. Your feedback is very important to us and helps us continue to provide high-quality products.
If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice price and good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just what we needed at a great price. It's bigger than the last one we had.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your positive experience with our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator. We’re thrilled to hear that it meets your needs and that you found it to be a great value. Your satisfaction is important to us, and we appreciate your feedback.
If you have any further questions or require assistance, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285













