Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Customer reviews
Rating 4.5 out of 5 stars with 2006 reviews
(2,006 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
A little loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and ample storage for your refrigerated goods.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BillL! Thank you for your feedback! We’re glad to hear that you appreciate the great price and ample storage of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We understand that noise can be a concern, and we appreciate you bringing this to our attention. |Angelica| Insignia Product| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My fridge who won't let you be cold
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely love my fregedair. And I can recommend anyone who needs new appliances. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good refrigerator for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my work location so it gets a lot of use. The price point is great and we have had no issues.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect size!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size at a great value! Perfect for our garage so that our kids can have cold drinks on hot days and ice treats in the freezer.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my garage. Easy set up and installation. I switched the hinges to open from opposite side for my application.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, delivery was quick and went smoothly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, JorgeG! We're delighted to hear that you're pleased with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that the delivery process was quick and smooth. It's wonderful to know our product and service met your expectations. We appreciate your support and hope you continue to enjoy your refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for a secondary refrigerator. We use it for our adult and kid beverages. Plenty of room in this refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we were looking for. Only thing wish there was a light in freezer. Noise from fridge is a little weird with the sounds we hear. But overall runs great and does the job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Insigni fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents love the new fridge. It looks great in the space and gets the job done
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, BraxtonH. We're glad to hear that your parents are loving their new Insignia refrigerator. If you have any questions or need assistance in the future, feel free to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second purchase of the insignia refrigerator one in black and one in white. Plenty of space and adjustable shelving to accommodate. I am very pleased with the product.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice full size. Came in the box . No dings. Need to screw on handles
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge for the garage. And on sale under 300.... Best flipping buy...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying your Insignia™ Top-Freezer Refrigerator, especially for your garage. It’s great to know you found it at such a great price! If you have any questions or need assistance in the future, don’t hesitate to reach out. Happy cooling! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A simple Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia - 18 Cu. Ft. Top-Freezer Refrigerator is working well and is suited for my needs.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator in.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was quick and Randall was very pleasant to work with. Refrigerator was delivered and all is well with my world.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Works great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Good size. We use it as a garage fridge. I wish the top freezer could be organized better but it’s okay
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Insignia (open box)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge as an “open box” item and so far it has not disappointed! Works great and the process with Best Buy and picking up was smooth.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It does what it's meant to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working great, we've had it for a month now. Got it at Best Buy Outlet for a good deal.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KarenC! Thank you for sharing your experience with our Insignia™ refrigerator! We're glad to hear that it's been working great for you over the past month. It's fantastic that you were able to find it at a good deal at our Best Buy Outlet. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your support and hope your refrigerator continues to serve you well! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Basement refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the money! We bought as a second refrigerator for our basement and it works great!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
new retrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good. like the size. wish is made ice (my only complaint).
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you like the size of the fridge and find it very good overall. We appreciate your honest input about the ice-making feature. Your comments help us improve our products and services. If you have any other suggestions or need assistance, please feel free to reach out. Enjoy your fridge! - Carl | Insignia Products
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great little refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no meat drawer and the height of the door shelf walls are a little too short. Other than these 2 minor things, it's a great refrigerator!!
I would recommend this to a friend













