Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was an excellent purchase for a rental property that I manage. The delivery crew was very professional when the delivery was made and hauled off the old refrigerator.
I would recommend this to a friend- Pros mentioned:Overall performance
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is working quite well. Every so often a little hard to open, but that's a minor complaint. Keeps food fresh and have had no issues. Good for small use.
I would recommend this to a friend The delivery guys were great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were great and on time & made sure it was in the correct spot
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ElliotG, thank you so much for taking the time to share your positive experience. We're thrilled to hear that our delivery team provided timely and professional service, and that they helped ensure your refrigerator was placed exactly where you wanted it. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new Insignia refrigerator! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Great value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge about six months now. Works great. Best Buy delivery is always reliable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the fridge! It's great to hear that it's working well for you. And kudos to Best Buy for their reliable delivery service!
- Carl | Insignia Products
- Pros mentioned:Capacity
Garage Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Garage fridge for all our beverages and ice cream treats for the grandkids!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback! It's wonderful to hear that the garage fridge is serving its purpose well by keeping all your beverages and ice cream treats ready for the grandkids. If you have any other comments or need assistance, feel free to reach out. Cheers! - Carl | Insignia Products
Amazing refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality for price, would definitely purchase again!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We’re glad to hear that you’re impressed with the quality and value of your Insignia™ Top-Freezer Refrigerator. It’s great to know that you would consider purchasing it again.
If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your refrigerator! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Just Right!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Single Guy, on a budget. It's just what I needed!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that our product fits your needs perfectly and suits your budget. It's great to know that it's just what you were looking for. Enjoy! - Carl | Insignia Products
- Pros mentioned:Overall performance
Refrigerator for classroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is simple and easy to install. We purchased the same fridge 10 years ago. It's used 24/7 in the classroom. Great Refrigerator
I would recommend this to a friend - Pros mentioned:Capacity
Amazing fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is perfect for my family. It arrived at a good time when my old fridge broke down . Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good, delivery was fast and on time, it is spacious for both freezing and the cold part, very good investment
I would recommend this to a friend - Pros mentioned:Overall performance
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had refrigerator 4 weeks now no problems. would recommend to anyone
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far, I wasn't sure about purchasing a off brand refrigerator, but I have no complaints.
I would recommend this to a friend 5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as my secondary fridge, and it surprise me. I know how big of fridge I got, though the cooling system is very powerful, very strong. like it a lot.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, YosefH, for the great feedback. We're glad to hear your secondary fridge is exceeding expectations and that the cooling performance has impressed you. It’s always nice when a product delivers more than anticipated. Tine | Insignia Support
- Pros mentioned:Overall performance
Ordered fridge for my mother in law.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.Ordered to replace my mother in laws fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Trand, thank you for your review! We’re glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working well so far. It’s great to know that it was a good replacement for your mother-in-law’s fridge. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Great fridge for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator for our brother/brother-in-law because his head broken down. He says it works great. No complaints.
I would recommend this to a friend - Pros mentioned:Size
Decent second refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new refrigerator for the garage to store additional items. This one dose a good job and dosenot take up alot of space
I would recommend this to a friend Great Service!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Price was awesome and the delivery and set up went great. They were on time and very kind and helpful.
I would recommend this to a friend- Pros mentioned:Capacity
just what I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for my needs it is a spare fridge. easy to put cases of water in it. . Delivery was amazing. on time quick easy and professional
I would recommend this to a friend - Pros mentioned:Overall performance
Works like it’s supposed to!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator because I own an apartment building and I have 2. they work well and I don’t have any issues with them.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed our new freezer refrigerator for about a month now. It is working well for us, so far.
I would recommend this to a friend