Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Customer reviews
Rating 4.5 out of 5 stars with 2006 reviews
(2,006 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fine refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a small lunch room. In the short period of time since the purchase, the refrigerator has worked out fine. Would recommend the refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Buy this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fix our needs as a second fridge, the price was fantastic for the quality and best of all it came in 3 days on time.
I would recommend this to a friend Rated 5 out of 5 stars
College fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge for my sons house, and its doing its job, im happy with this purchase, also great price
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inside was bigger than I expected. Like that it doesn’t have an ice maker taking up freezer/refrigerator space.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality & and price. It has everything you need for an affordable proce.
I would recommend this to a friend Rated 5 out of 5 stars
D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s spacious!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your enthusiastic feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you're loving the spaciousness. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Insignia fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great and the installer was very quick and he was very nice! Got my fridge up and running when he delivered
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 1 out of 5 stars
Fan stopped working 63 days after purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Insignia refrigerator on September 26, 2024. On November 29, 2024, the freezer stopped working. Hence, I had to call Best Buy to come out and troubleshoot to find out that the fan had stopped working (thank god it’s not the middle of summer)They ordered the part but I will be without a freezer for around two weeks if this was my only freezer then I would be even more unhappy. There is a 15-day return policy at Best Buy unless you are a member and if you are a member. It’s a 60-day return policy this being a few days past the 60 days I am stuck with this lemon refrigerator that will hopefully last longer than a year. I have no confidence in this product or this company. I guess you get what you pay for! I paid over $500 for this subpar product.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We be needed extra space and this was the perfect solution for us. Basic design, but great option for second fridge.
I would recommend this to a friendRated 5 out of 5 stars
ABOVE AND BEYOND
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I MANAGE A APARTMENT COMPLEX, ONE OF MY TENANT FRIDGE STOPPED WORKING, I NEEDED A NEW ONE FAST. THE FIRST ONE I BOUGHT WAS THE WRONG SIZE, WHEN THEY CAME TO DELIVER IT, IT DID NOT FIT. WE HAD TO SEND IT BACK. I WENT BACK TO BEST BUY TO GET ANOTHER ONE THAT WOULD FIT. BEST BUY WAS SO HELPFUL. DELIVERY WAS PERFECT. THEY REFUNDED MY PAYMENT FOR THE FIRST ONE RIGHT AWAY, AND I HAD ONE THAT FIT TO MY TENANTS THE VERY NEXT DAY. I AM A VERY HAPPY CUSTOMER.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Super Cool!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am super happy with my purchase. It cools super fast, it has a lot of space to put your food or etc. Highly recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for anyone who needs one. Ours went out and this was a quick and cheap replacement. Works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I nice, inexpensive fridge that works great for the family cold drinks in the garage.
I would recommend this to a friend Rated 4 out of 5 stars
Delivery wascgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered on time. Refrigerator is okay for price
I would recommend this to a friendRated 5 out of 5 stars
Great fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really enjoyed this fridge. Great lighting and space in the fridge and freezer!
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Very durabel medium fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is easy to clean, to take wherever you want to place it, and it fits a lot of food for its size!
I would recommend this to a friend Rated 5 out of 5 stars
Deserving Tenant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase of the Insignia Fridge was for a tenant of ours who just deserved the best and when I read the details and specs of this fridge plus others reviewed appreciating the fridge -I knew it was the one for him!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, ChristineD! We're so glad y ou found the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator to be the perfect choice for your deserving tenant. It's wonderful to hear you were impressed with the details and positive reviews, and that it met your expectations! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
Rated 5 out of 5 stars
Good customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first order was damaged. But after calling to report it, i had no issue getting everything fixed timely. They were on top of it. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good purchase. Fast delivery. Best product compared to the price.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge keeps my beers,fruit,water,and everything else cold.
I would recommend this to a friend













